Alorica vs Support.com | Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649

Alorica vs Support.com

Compare Alorica versus Support.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3087 employees and customers of Alorica and 46 employees and customers of Support.com.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.


4/5
Product Quality
3.2/5
3.9/5
Pricing
3.3/5
4/5
Customer Service
3.2/5
25
NPS Score
55%Promoters
15%Passive
30%Detractors

Net Promoter Score
Winner by 13

12
NPS Score
56%Promoters
0%Passive
44%Detractors

Working at Alorica vs Working at Support.com

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating
Winner by 19%

60 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Support.com

Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. This score is 19% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.


CEO Score 79
CEO Score
CEO Score 60
Overall Culture 77
Overall Culture
Overall Culture 70
32
eNPS
-4
Gender Score 76
Gender Score
Gender Score 56
Diversity Score 78
Diversity Score
Diversity Score 76
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 72
Professional Dev. 64
Professional Dev.
Professional Dev. 86

Overall Culture at Alorica vs Support.com

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica77
  • Support.com

Employee Net Promoter Score at Alorica vs Support.com

32
eNPS
Alorica
1488 Promoters 57%
467 Passives 18%
637 Detractors 25%

Employee Net Promoter Score
Winner by 36%

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%
  • Alorica33
  • Support.com

Gender Score at Alorica vs Support.com

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 20%

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

  • Alorica76
  • Support.com

Diversity Score at Alorica vs Support.com

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica78
  • Support.com

Perk and Benefits Score at Alorica vs Support.com

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

  • Alorica68
  • Support.com

Professional Development Score at Alorica vs Support.com

64
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a /100.

Professional Development Score
Winner by 22%

  • Alorica64
  • Support.com

Leadership Culture Ratings vs Support.com

Alorica
79 / 100

Leadership Culture Ratings vs Support.com
Winner by 10%

Alorica rates % higher than Support.com on Leadership Culture Ratings vs Support.com Ratings based on looking at 6374 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you feel comfortable giving your boss negative feedback?".

  • Alorica79
  • Support.com

Compensation Culture Ratings vs Support.com

Alorica
66 / 100

Compensation Culture Ratings vs Support.com
Winner by 3%

Alorica rates % higher than Support.com on Compensation Culture Ratings vs Support.com Ratings based on looking at 4534 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Alorica66
  • Support.com

Team Culture Ratings vs Support.com

Alorica
84 / 100

Team Culture Ratings vs Support.com
Winner by 12%

Alorica rates % higher than Support.com on Team Culture Ratings vs Support.com Ratings based on looking at 4038 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Alorica84
  • Support.com

Environment Culture Ratings vs Support.com

Alorica rates % lower than Support.com on Environment Culture Ratings vs Support.com Ratings based on looking at 3877 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

  • Alorica75
  • Support.com

Sentiment Culture Ratings vs Support.com

Alorica
79 / 100

Sentiment Culture Ratings vs Support.com
Winner by 16%

Alorica rates % higher than Support.com on Sentiment Culture Ratings vs Support.com Ratings based on looking at 5441 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

  • Alorica79
  • Support.com