Support.com Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

TTEC Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 676

TOTAL RATINGS: 16531

Support.com vs TTEC

Compare Support.com versus TTEC for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 676 employees and customers of TTEC.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

TTEC

TTEC's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TTEC. Their current market cap is $4.66B.

3.2/5

Product Quality

3.2/5

3.3/5

Pricing

3/5

3.2/5

Customer Service

3.1/5

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

Net Promoter Score
Winner by 22

-10

NPS Score

45%	Promoters
0%	Passive
55%	Detractors

See how Support.com compares to its competitors

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See how TTEC compares to its competitors

Working at Support.com vs Working at TTEC

60 / 100

CEO Rating

76 / 100

CEO Rating
Winner by 16%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TTEC

Employees at TTEC rate their CEO, , 76/100. This score is 16% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Product and Legal departments rate the highest.

CEO Score 60

CEO Score

CEO Score 76

Overall Culture 70

Overall Culture

Overall Culture 77

-4

eNPS

Gender Score 56

Gender Score

Gender Score 79

Diversity Score 76

Diversity Score

Diversity Score 79

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 71

Professional Dev. 86

Professional Dev.

Professional Dev. 81

Overall Culture at Support.com vs TTEC

/ 100

Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Overall Culture a /100, with Product and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

Support.com
TTEC77

Employee Net Promoter Score at Support.com vs TTEC

-4

eNPS

Support.com

16 Promoters 45%

2 Passives 6%

17 Detractors 49%

eNPS

TTEC

349 Promoters 54%

130 Passives 20%

169 Detractors 26%

Employee Net Promoter Score
Winner by %

Support.com
TTEC27

Gender Score at Support.com vs TTEC

/ 100

Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Gender Score a /100, with Marketing and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

Support.com
TTEC79

Diversity Score at Support.com vs TTEC

/ 100

Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

TTEC

Employees at TTEC rate their Diversity Score a /100, with IT and Legal as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

Support.com
TTEC79

Perk and Benefits Score at Support.com vs TTEC

/ 100

Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

TTEC

Employees at TTEC rate their Perk and Benefits Score a /100, with Legal and Marketing as the two departments that rate their experience the highest.

Support.com
TTEC71

Professional Development Score at Support.com vs TTEC

/ 100

Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 5%

/ 100

TTEC

Employees at TTEC rate their Professional Development Score a /100, with Legal and Operations as the two departments that rate their experience the highest.

Support.com
TTEC81

Leadership Culture Ratings vs TTEC

Support.com rates % lower than TTEC on Leadership Culture Ratings vs TTEC Ratings based on looking at 4222 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does your manager seem to care about you as a person?".

Support.com
TTEC82

Compensation Culture Ratings vs TTEC

Tied

Support.com tied with TTEC on Compensation Culture Ratings vs TTEC Ratings based on looking at 1629 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Support.com
TTEC63

Team Culture Ratings vs TTEC

Support.com rates % lower than TTEC on Team Culture Ratings vs TTEC Ratings based on looking at 1592 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Support.com
TTEC82

Environment Culture Ratings vs TTEC

Support.com rates % lower than TTEC on Environment Culture Ratings vs TTEC Ratings based on looking at 2751 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Support.com
TTEC78

Sentiment Culture Ratings vs TTEC

Support.com rates % lower than TTEC on Sentiment Culture Ratings vs TTEC Ratings based on looking at 1956 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

Support.com
TTEC77