Support.com Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

TP Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 13991

TOTAL RATINGS: 405717

Support.com vs TP

Compare Support.com versus TP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 13991 employees and customers of TP.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

TP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TP.

3.2/5

Product Quality

4/5

3.3/5

Pricing

3.9/5

3.2/5

Customer Service

4/5

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

NPS Score

59%	Promoters
15%	Passive
26%	Detractors

Net Promoter Score
Winner by 21

See how Support.com compares to its competitors

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Working at Support.com vs Working at TP

60 / 100

CEO Rating

Jorge Amar

92 / 100

CEO Rating
Winner by 32%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Employees at TP rate their CEO, Jorge Amar, 92/100. This score is 32% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Communications and Product departments rate Jorge Amar the highest.

CEO Score 60

CEO Score

CEO Score 92

Overall Culture 70

Overall Culture

Overall Culture 89

-4

eNPS

Gender Score 56

Gender Score

Gender Score 89

Diversity Score 76

Diversity Score

Diversity Score 89

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 86

Professional Dev. 86

Professional Dev.

Professional Dev. 90

Overall Culture at Support.com vs TP

/ 100

Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

Support.com
TP89

Employee Net Promoter Score at Support.com vs TP

-4

eNPS

Support.com

16 Promoters 45%

2 Passives 6%

17 Detractors 49%

eNPS

11227 Promoters 80%

2052 Passives 15%

711 Detractors 5%

Employee Net Promoter Score
Winner by %

Support.com
TP75

Gender Score at Support.com vs TP

/ 100

Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

Employees at TP rate their Gender Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 33%

Support.com
TP89

Diversity Score at Support.com vs TP

/ 100

Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Diversity Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Support.com
TP89

Perk and Benefits Score at Support.com vs TP

/ 100

Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Perk and Benefits Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

Support.com
TP86

Professional Development Score at Support.com vs TP

/ 100

Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

/ 100

Employees at TP rate their Professional Development Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

Support.com
TP90

Leadership Culture Ratings vs TP

Support.com

69 / 100

94 / 100

Support.com rates % lower than TP on Leadership Culture Ratings vs TP Ratings based on looking at 112046 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you approve of the job your executive team is doing at your company?".

Support.com
TP94

Compensation Culture Ratings vs TP

Support.com

63 / 100

88 / 100

Support.com rates % lower than TP on Compensation Culture Ratings vs TP Ratings based on looking at 28091 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Support.com
TP88

Team Culture Ratings vs TP

Support.com

72 / 100

95 / 100

Support.com rates % lower than TP on Team Culture Ratings vs TP Ratings based on looking at 28085 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

Support.com
TP95

Environment Culture Ratings vs TP

Support.com

77 / 100

84 / 100

Support.com rates % lower than TP on Environment Culture Ratings vs TP Ratings based on looking at 70042 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

Support.com
TP84

Sentiment Culture Ratings vs TP

Support.com

63 / 100

91 / 100

Support.com rates % lower than TP on Sentiment Culture Ratings vs TP Ratings based on looking at 42069 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

Support.com
TP91