Support.com vs TP | Comparably
Comparably
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VS
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Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
TP Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
13795
TOTAL
RATINGS
400033

Support.com vs TP

Compare Support.com versus TP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 13795 employees and customers of TP.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

TP

TP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TP.

3.2/5
Product Quality
4/5
3.3/5
Pricing
3.9/5
3.2/5
Customer Service
4/5
12
NPS Score
56%Promoters
0%Passive
44%Detractors
33
NPS Score
59%Promoters
15%Passive
26%Detractors

Net Promoter Score
Winner by 21

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Working at Support.com vs Working at TP

Lance Rosenzweig Support.com's CEO
60 / 100

CEO Rating

Daniel Julien TP's CEO
Daniel Julien
92 / 100

CEO Rating
Winner by 32%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TP

Employees at TP rate their CEO, Daniel Julien, 92/100. This score is 32% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Communications and Product departments rate Daniel Julien the highest.

CEO Score 60
CEO Score
CEO Score 92
Overall Culture 70
Overall Culture
Overall Culture 89
-4
eNPS
75
Gender Score 56
Gender Score
Gender Score 89
Diversity Score 76
Diversity Score
Diversity Score 89
Perk And Benefits 72
Perk And Benefits
Perk And Benefits 86
Professional Dev. 86
Professional Dev.
Professional Dev. 90

Overall Culture at Support.com vs TP

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

89
/ 100
TP

Employees at TP rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

  • Support.com
  • TP89

Employee Net Promoter Score at Support.com vs TP

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%
75
eNPS
TP
11067 Promoters 80%
2023 Passives 15%
704 Detractors 5%

Employee Net Promoter Score
Winner by %

  • Support.com
  • TP75

Gender Score at Support.com vs TP

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

89
/ 100
TP

Employees at TP rate their Gender Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 33%

  • Support.com
  • TP89

Diversity Score at Support.com vs TP

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

89
/ 100
TP

Employees at TP rate their Diversity Score a /100, with Product and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

  • Support.com
  • TP89

Perk and Benefits Score at Support.com vs TP

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

86
/ 100
TP

Employees at TP rate their Perk and Benefits Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

  • Support.com
  • TP86

Professional Development Score at Support.com vs TP

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

90
/ 100
TP

Employees at TP rate their Professional Development Score a /100, with Product and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

  • Support.com
  • TP90

Leadership Culture Ratings vs TP

Support.com
69 / 100
TP
93 / 100

Support.com rates % lower than TP on Leadership Culture Ratings vs TP Ratings based on looking at 110478 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your manager?".

  • Support.com
  • TP93

Compensation Culture Ratings vs TP

Support.com
63 / 100
TP
88 / 100

Support.com rates % lower than TP on Compensation Culture Ratings vs TP Ratings based on looking at 27699 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

  • Support.com
  • TP88

Team Culture Ratings vs TP

Support.com
72 / 100
TP
95 / 100

Support.com rates % lower than TP on Team Culture Ratings vs TP Ratings based on looking at 27693 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

  • Support.com
  • TP95

Environment Culture Ratings vs TP

Support.com
77 / 100
TP
84 / 100

Support.com rates % lower than TP on Environment Culture Ratings vs TP Ratings based on looking at 69062 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

  • Support.com
  • TP84

Sentiment Culture Ratings vs TP

Support.com
63 / 100
TP
91 / 100

Support.com rates % lower than TP on Sentiment Culture Ratings vs TP Ratings based on looking at 41481 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

  • Support.com
  • TP91

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