41
NPS Score
VS
IntouchCX Claimed Company
- EMPLOYEE
PARTICIPANTS - 454
- TOTAL
RATINGS
Support.com Claimed Company
- EMPLOYEE
PARTICIPANTS - 46
- TOTAL
RATINGS
IntouchCX vs Support.com
Compare IntouchCX versus Support.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 454 employees and customers of IntouchCX and 46 employees and customers of Support.com.
IntouchCX
IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.
Support.com
Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.
4.3/5
Product Quality
3.2/5
4.1/5
Pricing
3.3/5
4.2/5
Customer Service
3.2/5
| 68% | Promoters |
|---|---|
| 5% | Passive |
| 27% | Detractors |
Net Promoter Score
Winner by 29
12
NPS Score
| 56% | Promoters |
|---|---|
| 0% | Passive |
| 44% | Detractors |
See how IntouchCX compares to its competitors
See how Support.com compares to its competitors
Working at IntouchCX vs Working at Support.com
79 / 100
CEO Rating
Winner by 19%
60 / 100
CEO Rating
IntouchCX
IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.
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Support.com
Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. This score is 19% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.