IntouchCX Claimed Company

EMPLOYEE PARTICIPANTS: 468

TOTAL RATINGS: 6636

TP Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 15471

TOTAL RATINGS: 448638

IntouchCX vs TP

Compare IntouchCX versus TP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 468 employees and customers of IntouchCX and 15471 employees and customers of TP.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

TP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TP.

4.3/5

Product Quality

4/5

4.1/5

Pricing

3.9/5

4.2/5

Customer Service

4/5

NPS Score

67%	Promoters
5%	Passive
28%	Detractors

Net Promoter Score
Winner by 7

NPS Score

58%	Promoters
16%	Passive
26%	Detractors

See how IntouchCX compares to its competitors

Working at IntouchCX vs Working at TP

78 / 100

CEO Rating

Jorge Amar

92 / 100

CEO Rating
Winner by 14%

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

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Employees at TP rate their CEO, Jorge Amar, 92/100. This score is 14% higher than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Finance and Communications departments rate Jorge Amar the highest.

CEO Score 78

CEO Score

CEO Score 92

Overall Culture 81

Overall Culture

Overall Culture 89

eNPS

Gender Score 84

Gender Score

Gender Score 89

Diversity Score 86

Diversity Score

Diversity Score 89

Perk And Benefits 75

Perk And Benefits

Perk And Benefits 86

Professional Dev. 87

Professional Dev.

Professional Dev. 90

Overall Culture at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Overall Culture a 81/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

IntouchCX
TP89

Employee Net Promoter Score at IntouchCX vs TP

eNPS

IntouchCX

227 Promoters 59%

53 Passives 14%

101 Detractors 27%

eNPS

12430 Promoters 80%

2267 Passives 15%

773 Detractors 5%

Employee Net Promoter Score
Winner by %

IntouchCX
TP75

Gender Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Gender Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

IntouchCX
TP89

Diversity Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Diversity Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

IntouchCX
TP89

Perk and Benefits Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 75/100, with Engineering and Business Development as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Perk and Benefits Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

IntouchCX
TP86

Professional Development Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Professional Development Score a 87/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Professional Development Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

IntouchCX
TP90

Leadership Culture Ratings vs TP

IntouchCX

84 / 100

94 / 100

IntouchCX rates % lower than TP on Leadership Culture Ratings vs TP Ratings based on looking at 125243 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What do you like best about the leadership team?".

IntouchCX
TP94

Compensation Culture Ratings vs TP

IntouchCX

76 / 100

88 / 100

IntouchCX rates % lower than TP on Compensation Culture Ratings vs TP Ratings based on looking at 31799 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

IntouchCX
TP88

Team Culture Ratings vs TP

IntouchCX

85 / 100

95 / 100

IntouchCX rates % lower than TP on Team Culture Ratings vs TP Ratings based on looking at 31675 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

IntouchCX
TP95

Environment Culture Ratings vs TP

IntouchCX

79 / 100

84 / 100

IntouchCX rates % lower than TP on Environment Culture Ratings vs TP Ratings based on looking at 78175 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

IntouchCX
TP84

Sentiment Culture Ratings vs TP

IntouchCX

80 / 100

92 / 100

IntouchCX rates % lower than TP on Sentiment Culture Ratings vs TP Ratings based on looking at 47284 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

IntouchCX
TP92