IntouchCX Claimed Company

EMPLOYEE PARTICIPANTS: 454

TOTAL RATINGS: 6527

TP Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 13051

TOTAL RATINGS: 378457

IntouchCX vs TP

Compare IntouchCX versus TP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 454 employees and customers of IntouchCX and 13051 employees and customers of TP.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

TP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TP.

4.3/5

Product Quality

4/5

4.1/5

Pricing

3.9/5

4.2/5

Customer Service

4/5

NPS Score

68%	Promoters
5%	Passive
27%	Detractors

Net Promoter Score
Winner by 8

NPS Score

59%	Promoters
15%	Passive
26%	Detractors

See how IntouchCX compares to its competitors

Working at IntouchCX vs Working at TP

79 / 100

CEO Rating

Daniel Julien

92 / 100

CEO Rating
Winner by 13%

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

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Employees at TP rate their CEO, Daniel Julien, 92/100. This score is 13% higher than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Communications and Product departments rate Daniel Julien the highest.

CEO Score 79

CEO Score

CEO Score 92

Overall Culture 81

Overall Culture

Overall Culture 89

eNPS

Gender Score 84

Gender Score

Gender Score 89

Diversity Score 86

Diversity Score

Diversity Score 89

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 86

Professional Dev. 90

Professional Dev.

Professional Dev. 90

Overall Culture at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Overall Culture a 81/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

IntouchCX
TP89

Employee Net Promoter Score at IntouchCX vs TP

eNPS

IntouchCX

223 Promoters 60%

53 Passives 14%

96 Detractors 26%

eNPS

10500 Promoters 80%

1886 Passives 15%

664 Detractors 5%

Employee Net Promoter Score
Winner by %

IntouchCX
TP75

Gender Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Gender Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

IntouchCX
TP89

Diversity Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Diversity Score a /100, with Product and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

IntouchCX
TP89

Perk and Benefits Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

/ 100

Employees at TP rate their Perk and Benefits Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

IntouchCX
TP86

Professional Development Score at IntouchCX vs TP

/ 100

IntouchCX

Employees at IntouchCX rate their Professional Development Score a 90/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Tied

/ 100

Employees at TP rate their Professional Development Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Tied

IntouchCX
TP90

Leadership Culture Ratings vs TP

IntouchCX

85 / 100

93 / 100

IntouchCX rates % lower than TP on Leadership Culture Ratings vs TP Ratings based on looking at 105859 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What do you like best about the leadership team?".

IntouchCX
TP93

Compensation Culture Ratings vs TP

IntouchCX

76 / 100

88 / 100

IntouchCX rates % lower than TP on Compensation Culture Ratings vs TP Ratings based on looking at 26950 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

IntouchCX
TP88

Team Culture Ratings vs TP

IntouchCX

85 / 100

95 / 100

IntouchCX rates % lower than TP on Team Culture Ratings vs TP Ratings based on looking at 26826 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

IntouchCX
TP95

Environment Culture Ratings vs TP

IntouchCX

79 / 100

84 / 100

IntouchCX rates % lower than TP on Environment Culture Ratings vs TP Ratings based on looking at 66066 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

IntouchCX
TP84

Sentiment Culture Ratings vs TP

IntouchCX

80 / 100

92 / 100

IntouchCX rates % lower than TP on Sentiment Culture Ratings vs TP Ratings based on looking at 40004 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

IntouchCX
TP92