Concentrix vs IntouchCX | Comparably
Comparably
Profile Image
VS
Profile Image
Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1785
TOTAL
RATINGS
51757
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
462
TOTAL
RATINGS
6574

Concentrix vs IntouchCX

Compare Concentrix versus IntouchCX for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1785 employees and customers of Concentrix and 462 employees and customers of IntouchCX.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

3.8/5
Product Quality
4.3/5
3.4/5
Pricing
4.1/5
3.7/5
Customer Service
4.2/5
16
NPS Score
52%Promoters
12%Passive
36%Detractors
39
NPS Score
67%Promoters
5%Passive
28%Detractors

Net Promoter Score
Winner by 23

See how Concentrix compares to its competitors

Accenture
TTEC
TP
Foundever

See how IntouchCX compares to its competitors

TaskUs
TP
Alorica
Telus International

Working at Concentrix vs Working at IntouchCX

Chris Caldwell Concentrix's CEO
90 / 100

CEO Rating
Winner by 11%

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
Mitul Kotecha and Shane Kozlowich
79 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

IntouchCX

Employees at IntouchCX rate their CEO, Mitul Kotecha and Shane Kozlowich, 79/100. This score is 11% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Business Development and IT departments rate Mitul Kotecha and Shane Kozlowich the highest.

CEO Score 90
CEO Score
CEO Score 79
Overall Culture 84
Overall Culture
Overall Culture 82
53
eNPS
34
Gender Score 83
Gender Score
Gender Score 84
Diversity Score 83
Diversity Score
Diversity Score 86
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 76
Professional Dev. 80
Professional Dev.
Professional Dev. 89

Overall Culture at Concentrix vs IntouchCX

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

82
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

  • Concentrix84
  • IntouchCX

Employee Net Promoter Score at Concentrix vs IntouchCX

53
eNPS
Concentrix
1150 Promoters 64%
437 Passives 25%
197 Detractors 11%

Employee Net Promoter Score
Winner by 19%

34
eNPS
IntouchCX
227 Promoters 60%
53 Passives 14%
98 Detractors 26%
  • Concentrix53
  • IntouchCX

Gender Score at Concentrix vs IntouchCX

83
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Finance as the two departments that rate their experience the highest.

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

  • Concentrix83
  • IntouchCX

Diversity Score at Concentrix vs IntouchCX

83
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Marketing as the two departments that rate their experience the highest.

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

  • Concentrix83
  • IntouchCX

Perk and Benefits Score at Concentrix vs IntouchCX

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Marketing as the two departments that rate their experience the highest.

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a /100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Concentrix74
  • IntouchCX

Professional Development Score at Concentrix vs IntouchCX

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

89
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 9%

  • Concentrix80
  • IntouchCX

Leadership Culture Ratings vs IntouchCX

Concentrix
90 / 100

Leadership Culture Ratings vs IntouchCX
Winner by 5%

IntouchCX
85 / 100

Concentrix rates % higher than IntouchCX on Leadership Culture Ratings vs IntouchCX Ratings based on looking at 15642 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

  • Concentrix90
  • IntouchCX

Compensation Culture Ratings vs IntouchCX

Concentrix
73 / 100
IntouchCX
76 / 100

Concentrix rates % lower than IntouchCX on Compensation Culture Ratings vs IntouchCX Ratings based on looking at 4449 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Concentrix73
  • IntouchCX

Team Culture Ratings vs IntouchCX

Concentrix
93 / 100

Team Culture Ratings vs IntouchCX
Winner by 8%

IntouchCX
85 / 100

Concentrix rates % higher than IntouchCX on Team Culture Ratings vs IntouchCX Ratings based on looking at 4325 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

  • Concentrix93
  • IntouchCX

Environment Culture Ratings vs IntouchCX

Concentrix
79 / 100
IntouchCX
79 / 100

Tied

Concentrix tied with IntouchCX on Environment Culture Ratings vs IntouchCX Ratings based on looking at 9696 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

  • Concentrix79
  • IntouchCX

Sentiment Culture Ratings vs IntouchCX

Concentrix
86 / 100

Sentiment Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
80 / 100

Concentrix rates % higher than IntouchCX on Sentiment Culture Ratings vs IntouchCX Ratings based on looking at 6216 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

  • Concentrix86
  • IntouchCX

See how Concentrix compares to its competitors

See how IntouchCX compares to its competitors