Concentrix vs IntouchCX | Comparably
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Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1866
TOTAL
RATINGS
54121
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
468
TOTAL
RATINGS
6636

Concentrix vs IntouchCX

Compare Concentrix versus IntouchCX for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1866 employees and customers of Concentrix and 468 employees and customers of IntouchCX.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

3.8/5
Product Quality
4.3/5
3.4/5
Pricing
4.1/5
3.7/5
Customer Service
4.2/5
16
NPS Score
52%Promoters
12%Passive
36%Detractors
39
NPS Score
67%Promoters
5%Passive
28%Detractors

Net Promoter Score
Winner by 23

See how Concentrix compares to its competitors

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See how IntouchCX compares to its competitors

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Working at Concentrix vs Working at IntouchCX

Chris Caldwell Concentrix's CEO
89 / 100

CEO Rating
Winner by 11%

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
Mitul Kotecha and Shane Kozlowich
78 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

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IntouchCX

Employees at IntouchCX rate their CEO, Mitul Kotecha and Shane Kozlowich, 78/100. This score is 11% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Business Development and IT departments rate Mitul Kotecha and Shane Kozlowich the highest.

CEO Score 89
CEO Score
CEO Score 78
Overall Culture 83
Overall Culture
Overall Culture 81
53
eNPS
32
Gender Score 83
Gender Score
Gender Score 84
Diversity Score 83
Diversity Score
Diversity Score 86
Perk And Benefits 73
Perk And Benefits
Perk And Benefits 75
Professional Dev. 79
Professional Dev.
Professional Dev. 87

Overall Culture at Concentrix vs IntouchCX

83
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 83/100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

81
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

  • Concentrix83
  • IntouchCX

Employee Net Promoter Score at Concentrix vs IntouchCX

53
eNPS
Concentrix
1188 Promoters 64%
466 Passives 25%
211 Detractors 11%

Employee Net Promoter Score
Winner by 21%

32
eNPS
IntouchCX
227 Promoters 59%
53 Passives 14%
101 Detractors 27%
  • Concentrix51
  • IntouchCX

Gender Score at Concentrix vs IntouchCX

83
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Operations as the two departments that rate their experience the highest.

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

  • Concentrix83
  • IntouchCX

Diversity Score at Concentrix vs IntouchCX

83
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Business Development as the two departments that rate their experience the highest.

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

  • Concentrix83
  • IntouchCX

Perk and Benefits Score at Concentrix vs IntouchCX

73
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 73/100, with Finance and Design as the two departments that rate their experience the highest.

75
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a /100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Concentrix73
  • IntouchCX

Professional Development Score at Concentrix vs IntouchCX

79
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 79/100, with Product and Engineering as the two departments that rate their experience the highest.

87
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

  • Concentrix79
  • IntouchCX

Leadership Culture Ratings vs IntouchCX

Concentrix
90 / 100

Leadership Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
84 / 100

Concentrix rates % higher than IntouchCX on Leadership Culture Ratings vs IntouchCX Ratings based on looking at 16306 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How would you rate your executive team?".

  • Concentrix90
  • IntouchCX

Compensation Culture Ratings vs IntouchCX

Concentrix
72 / 100
IntouchCX
76 / 100

Concentrix rates % lower than IntouchCX on Compensation Culture Ratings vs IntouchCX Ratings based on looking at 4617 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Concentrix72
  • IntouchCX

Team Culture Ratings vs IntouchCX

Concentrix
93 / 100

Team Culture Ratings vs IntouchCX
Winner by 8%

IntouchCX
85 / 100

Concentrix rates % higher than IntouchCX on Team Culture Ratings vs IntouchCX Ratings based on looking at 4493 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

  • Concentrix93
  • IntouchCX

Environment Culture Ratings vs IntouchCX

Concentrix
79 / 100
IntouchCX
79 / 100

Tied

Concentrix tied with IntouchCX on Environment Culture Ratings vs IntouchCX Ratings based on looking at 10109 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

  • Concentrix79
  • IntouchCX

Sentiment Culture Ratings vs IntouchCX

Concentrix
86 / 100

Sentiment Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
80 / 100

Concentrix rates % higher than IntouchCX on Sentiment Culture Ratings vs IntouchCX Ratings based on looking at 6469 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

  • Concentrix86
  • IntouchCX

See how Concentrix compares to its competitors

See how IntouchCX compares to its competitors