Concentrix vs IntouchCX | Comparably
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Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1644
TOTAL
RATINGS
47668
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
454
TOTAL
RATINGS
6527

Concentrix vs IntouchCX

Compare Concentrix versus IntouchCX for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1644 employees and customers of Concentrix and 454 employees and customers of IntouchCX.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

3.8/5
Product Quality
4.3/5
3.4/5
Pricing
4.1/5
3.7/5
Customer Service
4.2/5
15
NPS Score
52%Promoters
11%Passive
37%Detractors
41
NPS Score
68%Promoters
5%Passive
27%Detractors

Net Promoter Score
Winner by 26

See how Concentrix compares to its competitors

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See how IntouchCX compares to its competitors

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Working at Concentrix vs Working at IntouchCX

Chris Caldwell Concentrix's CEO
91 / 100

CEO Rating
Winner by 12%

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
Mitul Kotecha and Shane Kozlowich
79 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

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IntouchCX

Employees at IntouchCX rate their CEO, Mitul Kotecha and Shane Kozlowich, 79/100. This score is 12% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Marketing and Business Development departments rate Mitul Kotecha and Shane Kozlowich the highest.

CEO Score 91
CEO Score
CEO Score 79
Overall Culture 84
Overall Culture
Overall Culture 81
55
eNPS
34
Gender Score 84
Gender Score
Gender Score 84
Diversity Score 84
Diversity Score
Diversity Score 86
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 76
Professional Dev. 80
Professional Dev.
Professional Dev. 90

Overall Culture at Concentrix vs IntouchCX

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

81
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

  • Concentrix84
  • IntouchCX

Employee Net Promoter Score at Concentrix vs IntouchCX

55
eNPS
Concentrix
1071 Promoters 65%
408 Passives 25%
164 Detractors 10%

Employee Net Promoter Score
Winner by 21%

34
eNPS
IntouchCX
223 Promoters 60%
53 Passives 14%
96 Detractors 26%
  • Concentrix55
  • IntouchCX

Gender Score at Concentrix vs IntouchCX

84
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 84/100, with Finance and Product as the two departments that rate their experience the highest.

Tied

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Tied

  • Concentrix84
  • IntouchCX

Diversity Score at Concentrix vs IntouchCX

84
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 84/100, with Product and Finance as the two departments that rate their experience the highest.

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

  • Concentrix84
  • IntouchCX

Perk and Benefits Score at Concentrix vs IntouchCX

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Customer Support as the two departments that rate their experience the highest.

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a /100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Concentrix74
  • IntouchCX

Professional Development Score at Concentrix vs IntouchCX

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

90
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

  • Concentrix80
  • IntouchCX

Leadership Culture Ratings vs IntouchCX

Concentrix
91 / 100

Leadership Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
85 / 100

Concentrix rates % higher than IntouchCX on Leadership Culture Ratings vs IntouchCX Ratings based on looking at 14502 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Is your company invested in your career growth?".

  • Concentrix91
  • IntouchCX

Compensation Culture Ratings vs IntouchCX

Concentrix
74 / 100
IntouchCX
76 / 100

Concentrix rates % lower than IntouchCX on Compensation Culture Ratings vs IntouchCX Ratings based on looking at 4164 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Concentrix74
  • IntouchCX

Team Culture Ratings vs IntouchCX

Concentrix
93 / 100

Team Culture Ratings vs IntouchCX
Winner by 8%

IntouchCX
85 / 100

Concentrix rates % higher than IntouchCX on Team Culture Ratings vs IntouchCX Ratings based on looking at 4040 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Concentrix93
  • IntouchCX

Environment Culture Ratings vs IntouchCX

Concentrix
79 / 100
IntouchCX
79 / 100

Tied

Concentrix tied with IntouchCX on Environment Culture Ratings vs IntouchCX Ratings based on looking at 8988 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

  • Concentrix79
  • IntouchCX

Sentiment Culture Ratings vs IntouchCX

Concentrix
87 / 100

Sentiment Culture Ratings vs IntouchCX
Winner by 7%

IntouchCX
80 / 100

Concentrix rates % higher than IntouchCX on Sentiment Culture Ratings vs IntouchCX Ratings based on looking at 5783 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

  • Concentrix87
  • IntouchCX

See how Concentrix compares to its competitors

See how IntouchCX compares to its competitors