IntouchCX vs Telus International | Comparably
Profile Image
VS
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
454
TOTAL
RATINGS
6527
Telus International Claimed Company
EMPLOYEE
PARTICIPANTS
573
TOTAL
RATINGS
3371

IntouchCX vs Telus International

Compare IntouchCX versus Telus International for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 454 employees and customers of IntouchCX and 573 employees and customers of Telus International.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

Telus International

Telus International's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telus International. Their current valuation is $26.65B.


4.3/5
Product Quality
3.7/5
4.1/5
Pricing
3.8/5
4.2/5
Customer Service
3.7/5
41
NPS Score
68%Promoters
5%Passive
27%Detractors

Net Promoter Score
Winner by 42

-1
NPS Score
40%Promoters
19%Passive
41%Detractors

Working at IntouchCX vs Working at Telus International

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
79 / 100

CEO Rating
Winner by 3%

76 / 100

CEO Rating

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

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Telus International

Employees at Telus International rate their CEO, Jeffrey Puritt, 76/100. This score is 3% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Operations and Sales departments rate Jeffrey Puritt the highest.


CEO Score 79
CEO Score
CEO Score 76
Overall Culture 81
Overall Culture
Overall Culture 73
34
eNPS
23
Gender Score 84
Gender Score
Gender Score 75
Diversity Score 86
Diversity Score
Diversity Score 81
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 64
Professional Dev. 90
Professional Dev.
Professional Dev. 63

Overall Culture at IntouchCX vs Telus International

81
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a 81/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

73
/ 100
Telus International

Employees at Telus International rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

  • IntouchCX82
  • Telus International

Employee Net Promoter Score at IntouchCX vs Telus International

34
eNPS
IntouchCX
223 Promoters 60%
53 Passives 14%
96 Detractors 26%

Employee Net Promoter Score
Winner by 11%

23
eNPS
Telus International
207 Promoters 51%
85 Passives 21%
111 Detractors 28%
  • IntouchCX33
  • Telus International

Gender Score at IntouchCX vs Telus International

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

75
/ 100
Telus International

Employees at Telus International rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • IntouchCX
  • Telus International75

Diversity Score at IntouchCX vs Telus International

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

81
/ 100
Telus International

Employees at Telus International rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

  • IntouchCX
  • Telus International81

Perk and Benefits Score at IntouchCX vs Telus International

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

64
/ 100
Telus International

Employees at Telus International rate their Perk and Benefits Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

  • IntouchCX76
  • Telus International

Professional Development Score at IntouchCX vs Telus International

90
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a 90/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 27%

63
/ 100
Telus International

Employees at Telus International rate their Professional Development Score a /100.

  • IntouchCX90
  • Telus International

Leadership Culture Ratings vs Telus International

IntouchCX
85 / 100

Leadership Culture Ratings vs Telus International
Winner by 10%

IntouchCX rates % higher than Telus International on Leadership Culture Ratings vs Telus International Ratings based on looking at 2262 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Is your company invested in your career growth?".

  • IntouchCX85
  • Telus International

Compensation Culture Ratings vs Telus International

IntouchCX
76 / 100

Compensation Culture Ratings vs Telus International
Winner by 12%

IntouchCX rates % higher than Telus International on Compensation Culture Ratings vs Telus International Ratings based on looking at 1319 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

  • IntouchCX76
  • Telus International

Team Culture Ratings vs Telus International

IntouchCX
85 / 100

Team Culture Ratings vs Telus International
Winner by 12%

IntouchCX rates % higher than Telus International on Team Culture Ratings vs Telus International Ratings based on looking at 1104 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

  • IntouchCX85
  • Telus International

Environment Culture Ratings vs Telus International

IntouchCX
79 / 100

Environment Culture Ratings vs Telus International
Winner by 7%

IntouchCX rates % higher than Telus International on Environment Culture Ratings vs Telus International Ratings based on looking at 1172 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

  • IntouchCX79
  • Telus International

Sentiment Culture Ratings vs Telus International

IntouchCX
80 / 100

Sentiment Culture Ratings vs Telus International
Winner by 3%

IntouchCX rates % higher than Telus International on Sentiment Culture Ratings vs Telus International Ratings based on looking at 1620 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

  • IntouchCX80
  • Telus International