IntouchCX vs Telus International | Comparably
Profile Image
VS
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
462
TOTAL
RATINGS
6574
Telus International Claimed Company
EMPLOYEE
PARTICIPANTS
576
TOTAL
RATINGS
3374

IntouchCX vs Telus International

Compare IntouchCX versus Telus International for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 462 employees and customers of IntouchCX and 576 employees and customers of Telus International.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

Telus International

Telus International's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telus International. Their current valuation is $26.65B.


4.3/5
Product Quality
3.7/5
4.1/5
Pricing
3.8/5
4.2/5
Customer Service
3.7/5
39
NPS Score
67%Promoters
5%Passive
28%Detractors

Net Promoter Score
Winner by 40

-1
NPS Score
40%Promoters
19%Passive
41%Detractors

Working at IntouchCX vs Working at Telus International

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
79 / 100

CEO Rating
Winner by 3%

76 / 100

CEO Rating

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Telus International

Employees at Telus International rate their CEO, Jeffrey Puritt, 76/100. This score is 3% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Operations and Sales departments rate Jeffrey Puritt the highest.


CEO Score 79
CEO Score
CEO Score 76
Overall Culture 82
Overall Culture
Overall Culture 73
34
eNPS
23
Gender Score 84
Gender Score
Gender Score 75
Diversity Score 86
Diversity Score
Diversity Score 81
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 64
Professional Dev. 89
Professional Dev.
Professional Dev. 63

Overall Culture at IntouchCX vs Telus International

82
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a 82/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

73
/ 100
Telus International

Employees at Telus International rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

  • IntouchCX82
  • Telus International

Employee Net Promoter Score at IntouchCX vs Telus International

34
eNPS
IntouchCX
227 Promoters 60%
53 Passives 14%
98 Detractors 26%

Employee Net Promoter Score
Winner by 11%

23
eNPS
Telus International
207 Promoters 51%
85 Passives 21%
111 Detractors 28%
  • IntouchCX35
  • Telus International

Gender Score at IntouchCX vs Telus International

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

75
/ 100
Telus International

Employees at Telus International rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • IntouchCX84
  • Telus International

Diversity Score at IntouchCX vs Telus International

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

81
/ 100
Telus International

Employees at Telus International rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

  • IntouchCX86
  • Telus International

Perk and Benefits Score at IntouchCX vs Telus International

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

64
/ 100
Telus International

Employees at Telus International rate their Perk and Benefits Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

  • IntouchCX76
  • Telus International

Professional Development Score at IntouchCX vs Telus International

89
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a 89/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 26%

63
/ 100
Telus International

Employees at Telus International rate their Professional Development Score a /100.

  • IntouchCX89
  • Telus International

Leadership Culture Ratings vs Telus International

IntouchCX
85 / 100

Leadership Culture Ratings vs Telus International
Winner by 10%

IntouchCX rates % higher than Telus International on Leadership Culture Ratings vs Telus International Ratings based on looking at 2274 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your executive team?".

  • IntouchCX85
  • Telus International

Compensation Culture Ratings vs Telus International

IntouchCX
76 / 100

Compensation Culture Ratings vs Telus International
Winner by 12%

IntouchCX rates % higher than Telus International on Compensation Culture Ratings vs Telus International Ratings based on looking at 1322 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

  • IntouchCX76
  • Telus International

Team Culture Ratings vs Telus International

IntouchCX
85 / 100

Team Culture Ratings vs Telus International
Winner by 12%

IntouchCX rates % higher than Telus International on Team Culture Ratings vs Telus International Ratings based on looking at 1107 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • IntouchCX85
  • Telus International

Environment Culture Ratings vs Telus International

IntouchCX
79 / 100

Environment Culture Ratings vs Telus International
Winner by 7%

IntouchCX rates % higher than Telus International on Environment Culture Ratings vs Telus International Ratings based on looking at 1175 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

  • IntouchCX79
  • Telus International

Sentiment Culture Ratings vs Telus International

IntouchCX
80 / 100

Sentiment Culture Ratings vs Telus International
Winner by 3%

IntouchCX rates % higher than Telus International on Sentiment Culture Ratings vs Telus International Ratings based on looking at 1633 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

  • IntouchCX80
  • Telus International