IntouchCX Claimed Company

We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. read more

EMPLOYEE PARTICIPANTS: 454

TOTAL RATINGS: 6527

CEO: Mitul Kotecha and Shane Kozlowich

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Mitul Kotecha and Shane Kozlowich IntouchCX CEO Rating

IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich, has 438 employee ratings and a score of 79/100, placing them in the Top 5% of similar size companies on Comparably with 10,000+ Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that non-binary employees at IntouchCX rate Mitul Kotecha and Shane Kozlowich higher than males, giving the CEO a score of 95/100.

Last updated 9 days ago.

Where This Score Ranks IntouchCX's CEO Rating

TOP
5%
In the Top 5% of 1339 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

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A+79 / 100

Jan

IntouchCX CEO Mitul Kotecha and Shane Kozlowich Bio

IntouchCX is led by Mitul Kotecha and Shane Kozlowich, who have both been with the company for over a decade.

Kotecha has held roles at IntouchCX, including Chief Financial Officer and, most recently, President and Chief Operations Officer. He has spearheaded major growth, operational, and service delivery strategies across the company’s products and solutions offerings.

Kozlowich has also held the roles of President, Chief Financial Officer, and Chief Strategy Officer with IntouchCX, leading strategic initiatives such as mergers and acquisitions for the Company and its global corporate development, finance, accounting, HR, real estate, and technology offerings.

Who Ranks IntouchCX's CEO Rating the Highest?

Department - Marketing 100/100

Department - Business Development 100/100

Department - IT 100/100

Who Ranks IntouchCX's CEO Rating the Lowest?

Tenure - Less than 1 Year 67/100

Department - Engineering 70/100

Department - Customer Success 72/100

IntouchCX CEO Mitul Kotecha and Shane Kozlowich At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at IntouchCX.

Based on 438 ratings, Mitul Kotecha and Shane Kozlowich ranks right below TP's CEO, Daniel Julien.

IntouchCX's CEO is highly regarded by the Marketing department, the Business Development department, and the IT department. However, employees who have been at the company Less than 1 Year, the Engineering department, and the Customer Success department have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.