92
out of 100
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IntouchCX Competitors
IntouchCX competitors include TP, TaskUs, Concentrix, Alorica and Telus International. IntouchCX ranks 1st in Product Quality Score on Comparably vs its competitors. See below how IntouchCX compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st
See IntouchCX Culture vs Competitors:
IntouchCX Competitors at a Glance
CEO Ratings Comparison
IntouchCX's CEO Score Ranks 5th
360 Employees at IntouchCX rate Mitul Kotecha and Shane Kozlowich a 79 out of 100, which ranks them 5th below Alorica's CEO,Mike Clifton and Max Schwendner. Last rating was 6 days ago.
- 1st
Daniel JulienTP12995 Employees at TP rate Daniel Julien a 92 out of 100, which ranks them 1st out of IntouchCX's competitors. Last rating was a day ago.
- 2nd
Bryce MaddockTaskUs91out of 10011634 Employees at TaskUs rate Bryce Maddock a 91 out of 100, which ranks them 2nd out of IntouchCX's competitors. Last rating was 5 days ago.
- 3rd
Chris CaldwellConcentrix91out of 1001641 Employees at Concentrix rate Chris Caldwell a 91 out of 100, which ranks them 3rd out of IntouchCX's competitors. Last rating was today.
- 4th
Mike Clifton and Max SchwendnerAlorica79out of 1002497 Employees at Alorica rate Mike Clifton and Max Schwendner a 79 out of 100, which ranks them 4th out of IntouchCX's competitors. Last rating was a day ago.
- 6th
Jeffrey PurittTelus International76out of 100367 Employees at Telus International rate Jeffrey Puritt a 76 out of 100, which ranks them 6th out of IntouchCX's competitors. Last rating was months ago.
Product Quality Score Comparison
IntouchCX Ranks 1st in Product Quality Score
105 Customers rate IntouchCX's Product Quality Score a 4.3/5, which ranks it 1st against its competitors.
NPS Comparison
IntouchCX Ranks 1st in Net Promoter Score
125 Customers rate IntouchCX's Net Promoter Score a 41, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend IntouchCX to a friend?”.
Pricing Score Comparison
IntouchCX Ranks 2nd in Pricing Score
102 Customers rate IntouchCX's Pricing Score a 4.1/5, which ranks it 2nd against its competitors, below TaskUs.
Customer Service Comparison
IntouchCX Ranks 1st in Customer Service
101 Customers rate IntouchCX's Customer Service a 4.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
IntouchCX Ranks 4th in Overall Culture Score
454 Employees rate IntouchCX's Overall Culture a 81/100, which ranks it 4th against its competitors, below Concentrix. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
IntouchCX Ranks 4th in Employee Net Promoter Score
372 Employees rate IntouchCX's Employee Net Promoter Score a 34, which ranks it 4th against its competitors, below Concentrix. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at IntouchCX to a friend?”.
Gender Score Comparison
IntouchCX Ranks 4th in Gender Score
96 Employees rate IntouchCX's Gender Score a 84/100, which ranks it 4th against its competitors, below Concentrix. The Gender Score tracks how positively women rate their experience at IntouchCX.
Diversity Score Comparison
IntouchCX Ranks 2nd in Diversity Score
138 Employees rate IntouchCX's Diversity Score a 86/100, which ranks it 2nd against its competitors, below TP. The Diversity Score tracks how positively diverse employees rate their experience at IntouchCX.
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