34
eNPS Score
Q&A With IntouchCX Employees
While you’re exploring opportunities that will define your career, 24-7 Intouch makes sure your work environment provides for you. Our culture of personal and professional growth combined with innovative training and development programs will help you reach your goals.
How employees describe working at IntouchCX
The team here in Hyderabad, India is really great. They will help you in everyway possible and also help you grow in your career if you are a fresher. No work pressure they respect employee time.
Wonderful culture, genuine people, great leadership that has done well scaling from a small canadian company into a strong global brand.
The friendly and helpful people
The Leadership Team always encorage and motivates us in both personal and professional life.
Better work environment, fair and dignified treatment in all departments
Review from Customer Success Dept
What it's like to work at IntouchCX
- IntouchCX employees generally work 8.6 hrs a day
- Employees at IntouchCX report the work pace is comfortably fast
- On a typical day, employees at IntouchCX have 1 meeting
- 87% of IntouchCX employees look forward to interacting with their team every day
- IntouchCX employees most often take 20-30 paid vacation and sick days each year
- 87% of IntouchCX employees report they are happy with their work life balance
- IntouchCX employees typically get valuable feedback on how to improve at work Once a month
- 81% of IntouchCX employees call their work environment positive
Q&A With IntouchCX Employees
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Why don't call center employees get paid holidays?
How are the benefits at IntouchCX for employees in HR?
IntouchCX's HR team rates their overall benefits an A+ and most of them think the perks are Fantastic. 78% of IntouchCX employees in HR say they are satisfied with their benefits. The majority of employees in HR also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at IntouchCX?
95% of the same employees also feel like IntouchCX is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at IntouchCX.
How are the managers in the HR department at IntouchCX?
IntouchCX's HR team rates their manager an A+ or 89/100 and the majority believe their manager truly cares about them as a person. The hr team (96%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at IntouchCX?
IntouchCX employees rates their pay and overall compensation an A- or 76/100. 73% of employees believe they are paid fairly and 86% of employees get raises every year.
Curious about what work's like at IntouchCX?
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Should I work at IntouchCX?
60% of IntouchCX employees would encourage their friends to become coworkers, whereas 14% are neutral and 26% would not recommend working at IntouchCX to their friends.
| 60% | Promoters |
|---|---|
| 14% | Passive |
| 26% | Detractors |
