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IntouchCX Company Culture
IntouchCX Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Diversity
A+Environment
A+Executive Team
A+Gender
A+IntouchCX CEO
Top 5%Top 5% of Similar Size Companies
Mitul Kotecha and Shane Kozlowich
79 /100
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IntouchCX Culture At a Glance
454 employees at IntouchCX have reviewed IntouchCX across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.
Overall, the 454 IntouchCX employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at IntouchCX are pleased with their total compensation at IntouchCX, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at IntouchCX are extremely happy with their team. 454 Participants grade the quality of their coworkers an A+. The majority believe the meetings at IntouchCX are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at IntouchCX believe the environment at IntouchCX is positive. Most Participants believe the pace of work at IntouchCX is comfortably fast. About 66% of the employees at IntouchCX work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at IntouchCX are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
IntouchCX employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at IntouchCX report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at IntouchCX have 1 meeting
Meetings
A Day in the Life
87% of IntouchCX employees look forward to interacting with their team every day
Coworkers
A Day in the Life
IntouchCX employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of IntouchCX employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
IntouchCX employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
81% of IntouchCX employees call their work environment positive
Environment
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Anonymous Q&A with IntouchCX EmployeesMost Recent Q&A
BE THE FIRST TO ANSWERWhy don't call center employees get paid holidays?
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Why don't call center employees get paid holidays?
Gender Score How positively women rate their overall experience at IntouchCX
IntouchCX currently ranks in the Top 5% of similarly sized companies
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Diversity Score How positively minorities rate their overall experience at IntouchCX
IntouchCX currently ranks in the Top 5% of similarly sized companies
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies
34
eNPS Score
| 60% | Promoters |
|---|---|
| 14% | Passives |
| 26% | Detractors |
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Let IntouchCX Know You Want To Work There
IntouchCX Competitors Video
IntouchCX vs Competitors
- 1st
TP89 / 100 - 2nd
TaskUs84 / 100 - 3rd
Concentrix84 / 100 - 4thIntouchCX81 / 100
- 5th
Alorica77 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- Employee Stock Purchase Plan
- Office Perks
- Work From Home Policy
- Unique Office Space
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