We've Been Named For Best Global Culture- Find Out Why Our Staff CHOOSE Concentrix
Concentrix Claimed Company
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
529
TOTAL
RATINGS
15314
Concentrix

Concentrix Company Culture

Concentrix Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Concentrix CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Chris Caldwell Concentrix's CEO
Chris Caldwell
90 /100

Diversity at Concentrix

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Concentrix have rated Team, Executive Team, and Leadership as the highest categories they have scored

Women at Concentrix

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Concentrix have rated Team, Leadership, and Executive Team as the highest categories they have scored

Concentrix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

66

Concentrix employees are 66% more likely to recommend Concentrix as a great place to work

73%Promoters
20%Passives
7%Detractors

Concentrix Company News

Working at Concentrix

Working at Concentrix is rated highly by 529 employees, across various culture aspects.

Overall Company Culture at Concentrix

A+

Overall Company Culture at Concentrix is rated A+

Last updated a month ago

Top
5%

Concentrix ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Concentrix Overall Company Culture Awards

Best Company Culture 2021 (Large Companies)

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 529 Employees

View Results
0
20
40
60
80
100
Sales
90
Sales90
Communications
88
Communications88
Design
88
Design88
Business Dev
87
Business Dev87
Engineering
86
Engineering86
Marketing
86
Marketing86
Operations
86
Operations86
Admin
84
Admin84
HR
84
HR84
Finance
82
Finance82
Customer Support
81
Customer Support81
IT
80
IT80
Customer Success
79
Customer Success79

Concentrix Employee Reviews

Out of 3196 Concentrix employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Concentrix improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From Concentrix Employees

  • What are some of the best things about your team?
    They are like family, supportive, driven, excited, knowledgable, open lines of communication.
    Review from Operations DeptAnonymous Review
  • What do you like best about the leadership team?
    Engagement at all levels. I appreciate our company going above and beyond supporting all staff during these uncertain times developing wellness programs, people first mindset, and ensuring jobs are available to support our economy.
    Review from Operations DeptAnonymous Review
  • What is most positive about the culture and environment at your company?
    The way that our culture statements are more than just statements - they are how we operate and are driven and demonstrated from the top down the entire company
    Review from Operations DeptAnonymous Review

Constructive Feedback From Concentrix Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    In the BPO industry, competitive pay tends to be an area where improvement could be made. However, it's hard to beat the flexibility and positive work environment that Concentrix provides staff.
    Review from HR DeptAnonymous Review

Concentrix Company Information

Concentrix Company Overview

We’re Concentrix, an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. Join our ambitious global team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems at careers.concentrix.com

Concentrix Mission Statement

We commit to creating value where many might not expect value to be created. To live up to this promise, we are unique and different on purpose. This DNA makes us able to uniquely combine three cores of our business to deliver outstanding results for each client…

Concentrix Vision Statement

Concentrix has a vision to be the greatest Customer Services company in the world, rich in diversity and talent, and this absolutely proves that we are there!

Concentrix Values

  • Doing Right By People
  • Using Technology As A Force For Good
  • People First Strategy
  • Evolving Innovation
Chris Caldwell Concentrix's CEO
Chris Caldwell
90 /100

CEO & Founding Date

Concentrix was founded in 1983 and its current CEO is Chris Caldwell. Since its inception 39 years ago, Concentrix has grown to 270000 employees.

Headquarter44051 Nobel Dr.
Fremont, CA 94538
United States of America
Websitewww.concentrix.com/
Founding Date1983
Company StatusPrivate
Jobscareers.concentrix.com
Social Sites

Concentrix Employees

Concentrix has 270000 employees. 529 employees at Concentrix have reviewed Concentrix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 529 Concentrix employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Concentrix are pleased with their total compensation at Concentrix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Concentrix are extremely happy with their team. 529 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Concentrix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Concentrix believe the environment at Concentrix is positive. Most Participants believe the pace of work at Concentrix is comfortably fast. About 34% of the employees at Concentrix work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Concentrix are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Concentrix employees generally work 9.8 hrs a day
Work Hours
A Day in the Life
Employees at Concentrix report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of Concentrix employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Concentrix employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
79% of Concentrix employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Concentrix employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
95% of Concentrix employees call their work environment positive
Environment

Concentrix Competitors

Concentrix competitors include Sitel Group, TTEC, Accenture (US), and Teleperformance. Concentrix ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Concentrix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Concentrix's Logo
    Concentrix
    4.9/5
  2. #2
    Sitel Group's Logo
    Sitel Group
    4.9/5
  3. #3
    TTEC's Logo
    TTEC
    4.7/5
  4. #4
    Accenture (US) Logo
    Accenture (US)
    4.2/5
  5. #5
    Teleperformance's Logo
    Teleperformance
    2.8/5

Concentrix Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space
Fantastic
23%
Good
46%
Neutral
25%
Bad
4%
Terrible
2%
How would you rate the perks your company provides?
Are you satisfied with your Benefits?
Fantastic
23%
Good
48%
Neutral
27%
Bad
2%
Terrible
0%
How would you rate the perks your office provides?

Concentrix Careers

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Let Concentrix Know You Want To Work There

Overview of Candidates Applying to Work at Concentrix on Comparably

Candidates By Department

Marketing
40%
Customer Support
20%
Operations
10%
All Industries
10%
IT
10%
Other
10%

Candidates By Location

San Francisco
30%
Camp Hill
10%
Cleveland
10%
Aptos
10%
Sacramento
10%
Other
30%
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