Concentrix Employee Reviews
Out of 11896 Concentrix employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Concentrix improve their work culture.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Employee focused with lots of opportunities for Growth
Review from Marketing Dept
They genuinely care about their employees and are very down to earth
Review from Customer Support Dept
A cultura de proximidade e a abertura para o diálogo são os pontos que mais valorizo. É ní
Review from Operations Dept
Friendly, family environment while keeping things professional
Review from Customer Success Dept
My boss is always concerned about my health
Review from Customer Success Dept
What does the leadership team need to get better at?
The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?
Review from Customer Support Dept
Making real time arrangement of resources by blackmailing. They blame it on the Client demands them expect us to be flexible with our role instead of hiring people for that department. Also Leadership team should give some time to groom the subordinates who are just moving into 9B from a 10.
Review from Product Dept
Pay your workers a living wage
Review from Operations Dept
Be more respectful, empathetic, and kind to your subordinates. Avoid subjecting them to public embarrassment. Lead by example, not through psychological abuse.
Review from Customer Success Dept
I´m not sure w
Review from Customer Support Dept
What is the best part about your compensation package?
Medical Health package is a Plus
Review from Marketing Dept
My comp is comparable for this industry and market.
Review from Sales Dept
It is best suited to my skills.
Review from Marketing Dept
It’s genuinely keeps me motivated, fee
Review from Marketing Dept
at par with the industry standards
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It is one of the lowest paying Jobs I have been in despite the number of duties and responsibilities we have on a daily basis
Review from Customer Support Dept
Being paid based on actual skills, tenure, and added value. I do not believe in same salary for same level since, for example, there should be much more difference between a tenured, committed, performing agent and somebody not committed and/or not providing added value
Review from Customer Success Dept
I have not received a salary increase since I started working at Concentrix. The cost of living has increased, while my experience and development as a CNX employee have grown significantly. I consistently contribute in a meaningful way, not only to my team but also to the company as a whole.
Review from HR Dept
salary is way beyond my qualifications
Review from Marketing Dept
I feel undervalued because my compensation isn’t aligned with what similar roles earn elsewhere. A raise, along with benefits like a pension plan and
Review from Customer Support Dept
What are some of the best things about your team?
Open and ready to help always
Review from Marketing Dept
All friendly and easy to get along with
Review from Customer Support Dept
Cooperation, commitment, professionalism. We work as a team
Review from Customer Success Dept
A manager's ability to lead a team
Review from Customer Success Dept
I work with a group of highly engaged people who are focused on outcomes and not just showing up. There is a strong culture of sharing and support for us all to win together.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Need to improve consistency and time management
Review from Operations Dept
Communication skills and working as a team.
Review from Customer Support Dept
Enablement teams need to actually enable and not make things more difficult for operational teams
Review from Operations Dept
Not having favorites during different shifts. We are one and should work like one. There's lack of communication with morning vs evenings and I have addressed multiple times but nothing has happened. There is little to no coaching happening from a few on the team.
Review from Customer Support Dept
be less gossipy and reactive
Review from Operations Dept
What is most positive about the culture and environment at your company?
Openness to ideas and support positive thought. We welcome feedback and strive to learn from it.
Review from Marketing Dept
Lots of support available and opportunities for growth
Review from Customer Support Dept
One thing are individual values and how we create a positive environment, another are company values. Company values are non-existent right now (increasing continuously GM is not a value). We went from a People First company to a GM first company
Review from Customer Success Dept
understands diversity.They are understanding of the behavior of people with disabilities
Review from Customer Success Dept
lots of learning and opportunities for skill development and growth
Review from Sales Dept
What needs to change to make the company culture better?
Mandate wellness sessions for managers (CL 9 and above). Mid year conversations should be held fruitfully instead of on the go.
Review from Product Dept
the company needs to take a look on the schedules and the violation of the working days.
Review from Customer Support Dept
The recognition, appreciation, morals, inclusivity and to avoid favoritism.
Review from Customer Success Dept
employee well-being , transparent communication
Review from Customer Support Dept
Company culture can improve with more fairness and transparency in promotions. Leadership roles should go to skilled and deserving employees. Extra efforts like overtime and working 6 days should be properly compensated with OT or double pay to boost morale.
Review from HR Dept
What did you like most about the interview process?
Great company, culture and leadership!
It was always well explained
Review from Operations Dept
Everyone was very positive and helpful
Structured tech infused process that allows the assessors score individuals systematically.
Review from Operations Dept
For frontline staff, we use different methodologies to place you where you will be most successful.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Concentrix yet.
Be the first to contribute a review.
What makes you most happy at work?
The interaction with coworkers and the sharing of ideas
Review from Marketing Dept
Interacting with people and getting to help them
Review from Customer Support Dept
People I work with and, until very recently, my job description
Review from Customer Success Dept
When my work is recognized
Review from Customer Success Dept
Being challenged to tackle new challenges
Review from Sales Dept
What's going wrong and how can it be improved?
Leadership demands, sarcasm and comparisons made. Leadership team showing impatience most of the time.
Review from Product Dept
Work work work work work
Review from Operations Dept
Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai
Review from Customer Support Dept
the pay is so low that we can't afford to buy our needs
Review from Customer Support Dept
Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.
Review from Operations Dept
What do you like best about your company?
The culture and the shared focus on striving for excellence and leadership.
What would you most like to see improved at your company?
More technical expertise in data, analytics, AI, ML & automation.