A+
86/100
Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
Concentrix Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Interacting with people and getting to help them
Review from Customer Support Dept · Posted 3 days ago
People I work with and, until very recently, my job description
Review from Customer Success Dept · Posted 8 days ago
When my work is recognized
Review from Customer Success Dept · Posted 10 days ago
Being challenged to tackle new challenges
Review from Sales Dept · Posted 10 days ago
Office and the co workers make it best
Review from Marketing Dept · Posted 10 days ago
I have a very engaging and interesting job where I get to connect and learn from people every day. And knowing that my work actually makes a difference makes it even more fulfilling.
Review from Marketing Dept · Posted 10 days ago
No two days are same. Lots to learn and work in a global environment.
Review from Marketing Dept · Posted 10 days ago
I also value working with people who care about the outcome.
Review from Marketing Dept · Posted 11 days ago
the work is interesting and rewarding, I can see the value I bring.
Review from Customer Success Dept · Posted 16 days ago
Interacting with my team, interesting projects, learning new skills.
Review from Marketing Dept · Posted 16 days ago
the challenge of the work and getting to talk with my peers and management team
Review from Admin Dept · Posted 17 days ago
Solving an issue or improving the work flow so the role provides a high degree of satisfaction.
Review from HR Dept · Posted 17 days ago
Nailing challenges. Sharpening and discovering new skills. And being able to grow consistently - and of-course: to enjoy my time with friends.
Review from Customer Success Dept · Posted 25 days ago
My team, on-site and global. The challenges.
Review from HR Dept · Posted a month ago
interaction with others, support from second line managers
Review from Marketing Dept · Posted a month ago
What makes me happiest at work is having my work bestie around and the days when the coffee machine actually works. Those small moments of connection and comfort make the day feel lighter and more enjoyable.
Review from Customer Support Dept · Posted a month ago
The variety, the fact I get to speak to different people from different cultures so Im not just learning about the job I also learn about them
Review from Operations Dept
The people I'm going to work with, the challenges to overcome as a team and the energy we share
Review from Operations Dept
Being able to show up and make a difference.
Review from Communications Dept
Getting a job done and completed
Review from Marketing Dept
What's going wrong and how can it be improved?
Leadership demands, sarcasm and comparisons made. Leadership team showing impatience most of the time.
Review from Product Dept · Posted a month ago
Work work work work work
Review from Operations Dept
Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai
Review from Customer Support Dept
the pay is so low that we can't afford to buy our needs
Review from Customer Support Dept
Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.
Review from Operations Dept
the work intensity and the break times
Review from Customer Support Dept
The way leaders manage their teams. Lack of empathy, micromanagement... very rigid rules, they could be more flexible (including outdated policies).
Review from Customer Success Dept
I do not have a response.
Review from Customer Success Dept
the problem is not the company, nor the project I'm inserted in, but my Mental Health. Sometimes I feel anxious and there are times that I work so fast and then boom, I feel bored, and tired
Review from Customer Support Dept
More Salary my boss needs to learn compliance internationally.
Review from Admin Dept
Prefer not to answer in fear of retaliation.
Review from Operations Dept
Everyone should be treated the same no matter who thay are . Opportunities should be available to everyone that is performing well. Our performance should not be overlooked. We should feel valued. There is no perks forworking here and doing hard work.You just get more work added on with no recognit
Review from Customer Support Dept
The work itself is often monotonous and the job security is shaky.
Review from Design Dept
It is frustrating to arrive at a job where you are not valued and only face complaints. Nothing seems right in this company. They compare agents and praise newcomers when they fill in the tracker, but as soon as they see that their CSAT is not the best, they immediately stop admiring them.
Review from Customer Support Dept
Connection with customers. Customers often no longer listen to us, or we no longer listen to the customers. Some topics related to business hours require additional training, as we often cannot solve the problems of business customers.
Review from Customer Support Dept
More empathy towards us. Stop blaming us and instead guide us on how we can achieve the goals together. Practical guidance, not just say: do better, but actually show me how
Review from Customer Support Dept
No answer! No answer! No answer! No answer! No answer!
Review from Customer Support Dept
Everything. Invest in your employees, remember we are people, not numbers to make the company rich nor slave labour.
Review from Finance Dept
It's a stressful job at times and it's even harder when you don't feel valued. It does not feel good to be overwhelmed. Better collaboration with other teams that follow our culture would be improved.
Review from Marketing Dept
Nothing especifically comes to mind now
Review from Operations Dept
What do you like best about your company?
The culture and the shared focus on striving for excellence and leadership.
What would you most like to see improved at your company?
More technical expertise in data, analytics, AI, ML & automation.
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