Concentrix Outlook Employee Reviews | Comparably
Concentrix Claimed Company
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
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EMPLOYEE
PARTICIPANTS
1785
TOTAL
RATINGS
51757

Concentrix Outlook Employee Reviews

What makes you most happy at work?

Having continuous opportunities to learn new skills, tackle interesting projects, and grow both personally and professionally.

Review from Design Dept · Posted 17 days ago

Cuando se hacen trabajos que realmente involucren la creatividad, pero sin volverse algo mega-pesado o burocrático, sino que el cliente sepa bien lo que quiere y ll

Review from Design Dept · Posted 18 days ago

To develop my skills and meet the needs of clients

Review from Marketing Dept · Posted 18 days ago

create new things, solve problems

Review from Marketing Dept · Posted 18 days ago

Working with amazing people and seeing ideas turn into real results.

Review from Marketing Dept · Posted 18 days ago

Creative and strategic work as well as my colleagues.

Review from Marketing Dept · Posted 18 days ago

Learning new skills and accomplishing difficult tasks.

Review from HR Dept · Posted 23 days ago

My team when we accomplish the unexpected

Review from HR Dept · Posted 23 days ago

Seeing (and helping) my colleagues to thrive.

Review from Marketing Dept · Posted 24 days ago

When my work is recognized.

Review from Customer Success Dept · Posted 24 days ago

The people on my team, my peers and my leader.

Review from HR Dept · Posted 24 days ago

My team and the employees

Review from Operations Dept · Posted 24 days ago

Busy and fast paced, working with amazing leaders and co-workers.

Review from Operations Dept · Posted 24 days ago

The things that make me happiest at work are collaborating with great people, overcoming challenges as a team, and seeing projects successfully come together. I also value the opportunities to learn, grow, and make a meaningful contribution.

Review from IT Dept · Posted 24 days ago

The team that I work with makes me most happy.

Review from HR Dept · Posted 24 days ago

Feeling productive, contributing in a meaningful way, and working with a supportive team. I find it rewarding when I can see that my efforts have a positive impact

Review from HR Dept · Posted 24 days ago

My team and the candidates I assist daily.

Review from HR Dept · Posted 24 days ago

It is always a joy to work with our team. No matter how busy or if the work of the day is frustrating, they always interact with each other with respect and kindness.

Review from Operations Dept · Posted 24 days ago

i appreciate the challenges I need to solve, and recognition

Review from Marketing Dept · Posted 24 days ago

Work environment, culture and coworkers are three primary drivers for happiness at work.

Review from Customer Success Dept · Posted 24 days ago

What's going wrong and how can it be improved?

La rutina, los pedidos de ya para ya

Review from Design Dept · Posted 18 days ago

More encouragement , rewards and recognition

Review from Sales Dept · Posted 24 days ago

The culture on my team is not genuine which is not anything I can control nor does my manager show any interest in understanding.

Review from Admin Dept · Posted 24 days ago

Leadership demands, sarcasm and comparisons made. Leadership team showing impatience most of the time.

Review from Product Dept

Work work work work work

Review from Operations Dept

Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai

Review from Customer Support Dept

the pay is so low that we can't afford to buy our needs

Review from Customer Support Dept

Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.

Review from Operations Dept

the work intensity and the break times

Review from Customer Support Dept

The way leaders manage their teams. Lack of empathy, micromanagement... very rigid rules, they could be more flexible (including outdated policies).

Review from Customer Success Dept

I do not have a response.

Review from Customer Success Dept

the problem is not the company, nor the project I'm inserted in, but my Mental Health. Sometimes I feel anxious and there are times that I work so fast and then boom, I feel bored, and tired

Review from Customer Support Dept

More Salary my boss needs to learn compliance internationally.

Review from Admin Dept

Prefer not to answer in fear of retaliation.

Review from Operations Dept

Everyone should be treated the same no matter who thay are . Opportunities should be available to everyone that is performing well. Our performance should not be overlooked. We should feel valued. There is no perks forworking here and doing hard work.You just get more work added on with no recognit

Review from Customer Support Dept

The work itself is often monotonous and the job security is shaky.

Review from Design Dept

It is frustrating to arrive at a job where you are not valued and only face complaints. Nothing seems right in this company. They compare agents and praise newcomers when they fill in the tracker, but as soon as they see that their CSAT is not the best, they immediately stop admiring them.

Review from Customer Support Dept

Connection with customers. Customers often no longer listen to us, or we no longer listen to the customers. Some topics related to business hours require additional training, as we often cannot solve the problems of business customers.

Review from Customer Support Dept

More empathy towards us. Stop blaming us and instead guide us on how we can achieve the goals together. Practical guidance, not just say: do better, but actually show me how

Review from Customer Support Dept

No answer! No answer! No answer! No answer! No answer!

Review from Customer Support Dept

What do you like best about your company?

The culture and the shared focus on striving for excellence and leadership.

What would you most like to see improved at your company?

More technical expertise in data, analytics, AI, ML & automation.

Review Sentiment at Concentrix

92
92%
8
8%

About Concentrix's Outlook

A+
86/100

Where This Score Ranks Concentrix's Outlook

TOP
5%

In the Top 5% of 1226 similar size companies on Comparably

TOP
15%

In the Top 15% of 789 companies in San Francisco

2nd

2nd place versus 4 competitors rated on Comparably

Concentrix's Outlook is scored an A+ by 5349 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Concentrix's Outlook score helps to boost their overall culture score, due partly to the fact that the Marketing department’s positive scores help Outlook to be one of Concentrix's stronger culture attributes. Use the filters below to understand Concentrix employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 17 days ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +8%
  • Ethnicity - Native American
    +6%
  • Ethnicity - Asian or Pacific Islander
    +4%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -12%
  • Department - Communications
    -9%
  • Department - Legal
    -8%

How Concentrix's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1783 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

89
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic38%
Good49%
Neutral12%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes84%
No16%
Are you typically excited about going to work each day?
×
Rate your company