A+
86/100
Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
Concentrix Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Concentrix is a way better workplace than my previous job! Im on training and i can already tell
Review from Customer Support Dept · Posted 2 days ago
Spending time with my team and the mini events and goodies CNX provides.
Review from Customer Support Dept · Posted 2 days ago
My colleagues and the hope that there will at least be paper in the toilet.
Review from Customer Support Dept · Posted 3 days ago
Colleagues and learning new topics daily
Review from Customer Success Dept · Posted 3 days ago
The people of the project
Review from Customer Support Dept · Posted 3 days ago
Improving productivity and Outperforming everyone (recognition, promotions and incentives would keep motivated as I am currently losing it profusely)
Review from Customer Success Dept · Posted 3 days ago
Learning new skills that help others, being creative
Review from Operations Dept · Posted 3 days ago
Working on meaningful projects that make a difference.
Review from Marketing Dept · Posted 3 days ago
Seeing my team exceed goals and expectations.
Review from Operations Dept · Posted 4 days ago
Learning about the new projects in other groups.
Review from IT Dept · Posted 4 days ago
I’m happiest at work when I feel supported, valued, and able to contribute
Review from HR Dept · Posted 4 days ago
Being able to share my opinion and help others succeed.
Review from Operations Dept · Posted 4 days ago
My skills are seen and used in practical ways that are refreshing to me.
Review from HR Dept · Posted 4 days ago
The people that I work with and those who I interact with make my experience at work positive.
Review from HR Dept · Posted 4 days ago
Response from Concentrix
We love our teams and our staff! Thank you for pointing out how great they are!
Receiving rewards and perks at work.
Review from Operations Dept · Posted 5 days ago
I work hard every day. That my boss properly recognizes my efforts.
Review from Customer Success Dept · Posted 5 days ago
Doing a good job, being recognized for my efforts. Making an impact to people's lives and seeing it in real time.
Review from Customer Success Dept · Posted 5 days ago
Supporting my team providing the best customer experience, developing people for their next step.
Review from Customer Support Dept · Posted 5 days ago
There is a never-ending data base for improving skills and knowledge.
Review from Customer Support Dept · Posted 5 days ago
The people I work with
Review from Finance Dept · Posted 5 days ago
What's going wrong and how can it be improved?
Connection with customers. Customers often no longer listen to us, or we no longer listen to the customers. Some topics related to business hours require additional training, as we often cannot solve the problems of business customers.
Review from Customer Support Dept · Posted 14 hours ago
More empathy towards us. Stop blaming us and instead guide us on how we can achieve the goals together. Practical guidance, not just say: do better, but actually show me how
Review from Customer Support Dept · Posted a day ago
No answer! No answer! No answer! No answer! No answer!
Review from Customer Support Dept · Posted 2 days ago
Everything. Invest in your employees, remember we are people, not numbers to make the company rich nor slave labour.
Review from Finance Dept · Posted 3 days ago
It's a stressful job at times and it's even harder when you don't feel valued. It does not feel good to be overwhelmed. Better collaboration with other teams that follow our culture would be improved.
Review from Marketing Dept · Posted 4 days ago
Nothing especifically comes to mind now
Review from Operations Dept
Legacy WH Team is very closed to acquire the New CNX Culture. Since processes were not clear or documented they are very closed to learn how to follow the processes that are documented at a global level.
Review from Operations Dept
Culture needs to be reinforced with LWH. The transition has been very complicated for the team.
Review from Admin Dept
A little more empathy for matters from the management team, pay increases across the board, build morale back by allowing employees to have hobbies and things they enjoy to do at work.
Review from Operations Dept
Ensure the right people are in the right positions at the right time.
Review from Operations Dept
Lack of motivation due to previously mentioned issues. Work is boring and I feel totally unmotivated. It's just a way to make a little money, not even what I'm worth, and I'm always relieved when it's clock out time.
Review from HR Dept
Executives want everyone to control spending meanwhile they are the ones spending the most.
Review from Marketing Dept
Resource is low in the team which can sometimes have a negative impact
Review from Marketing Dept
The thought that my talents will continue to go unnoticed because of how others perceive my leadership is depressing. It seems as though I will never be able to grow while I remain with the company. Others are comfortable using my talents but not promoting them
Review from HR Dept
I started at a physical location and have had no choice during covid to be work at home and the location is now closed. With no ability to get a laptop I am tied to my desk and home all day everyday not only for work but home duties. There are days I don't see the light of day.
Review from HR Dept
nothing just using the word excited about coming to work is a little too far fetch. No one is truly excited to come to work but they enjoy coming to work :)
Review from HR Dept
The pay is the majority of the issue, second the micromanaging, third is the lack of good equipment. WAH employees should be able to operate with laptops and get approvals for them as they are more mobile and less constrictive. Another one is not being able to walk away for a break due to work.
Review from HR Dept
Currently executive leadership is making everything a lot harder than it needs to be. We have too many systems that don't talk to each other and we are micromanaged to within an inch of our life. Advisors make more than recruiters on average. Wages need to be higher.
Review from HR Dept
Probably the culture is too mundane as we are WFH. Dont get me wrong, WFH is great but there are times employees will become bored, so need to do something about this.
Review from HR Dept
Manager/leaders' attitude play a huge part in inspiring and motivating employees to do better. Leadership needs to step up their game to be more caring and empathetic, and not just give instruction or let subordinate handle complex situation even they have reached out for help.
Review from HR Dept
What do you like best about your company?
The culture and the shared focus on striving for excellence and leadership.
What would you most like to see improved at your company?
More technical expertise in data, analytics, AI, ML & automation.
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