Concentrix Leadership Employee Reviews

They best exemplify our culture statements, leading by example.

Review from Marketing Dept · Posted 9 hours ago

Some treat us with humanity, try to understand us, and collaborate with us. Some don’t even know how to address us. And there are others

Review from Customer Support Dept · Posted a day ago

they care for us as emplyees

Review from Customer Support Dept · Posted 2 days ago

The team leaders are Helpful and provide support with daily problems.

Review from Customer Support Dept · Posted 3 days ago

I like the consistency in messaging and what matters the most.

Review from Executive Dept · Posted 4 days ago

they care for the team

Review from Customer Support Dept · Posted 4 days ago

The leadership team has been very helpful and understanding with any of my queries or requests and has been fast to action.

Review from Customer Support Dept · Posted 5 days ago

Personal time given when needed and understanding

Review from Customer Success Dept · Posted 5 days ago

Team Work and transparency throughout

Review from Operations Dept · Posted 5 days ago

Clarity and communication, Support and approachability, Strategic vision, Inspiration and motivation, Decision-making, Valuing people, Inclusive culture

Review from Marketing Dept · Posted 5 days ago

We all work as a team and everyone is very helpful

Review from Operations Dept · Posted 6 days ago

What I like best about the leadership team's focus on development. They actively encourage learning, offer meaningful feedback, and create opportunities for growth. Their support makes a real difference in how we progress professionally.

Review from HR Dept · Posted 6 days ago

Clear communication and they live our culture.

Review from Operations Dept · Posted 6 days ago

My leadership team is transparent, respectful, and human-centered. I feel that I am valued as an individual.

Review from HR Dept · Posted 6 days ago

They come across as real people

Review from HR Dept · Posted 6 days ago

Transparency is probably the best

Review from Admin Dept · Posted 6 days ago

The leadership team provides valuable guidance and regular updates.

Review from Operations Dept · Posted 7 days ago

My boss is at “Career Level 6” and very sen

Review from Customer Success Dept · Posted 7 days ago

The high level of transparency.

Review from Customer Success Dept · Posted 7 days ago

Consistent communication across multiple channels. Feeling connected to company's values .

Review from Customer Support Dept · Posted 7 days ago

They need more empathy independent an more professionalism, Too much cronyism. If you are not the favorite even if you work hard you will not advance in the company. Unrealistic goals and lack of trust due to too much gossip, this create a problematic environment. The bonus system is not correct.

Review from Customer Success Dept · Posted a day ago

Communication Empathy Teamwork Recognition More structure. More support.

Review from Customer Support Dept · Posted 3 days ago

Less manipulation and power trip

Review from Customer Support Dept · Posted 4 days ago

They should: bring back Concentrix culture before webhelp; listen to the employees when we fill out surveys; make people enjoy working here not only because we need a salary, which should accompany inflation, cost of living and raise the salary within the law, not stagnate it. etc

Review from Finance Dept · Posted 5 days ago

Accept us as humans, not as numbers or tools.

Review from Customer Support Dept · Posted 5 days ago

everything can be improved here.

Review from Customer Support Dept · Posted 5 days ago

The team for my project do everything that is on their part.. The problem is the company.

Review from Customer Support Dept · Posted 5 days ago

They change the clock in times without even consulting the agents even though they tell the members that they can log in early also change is very difficult to bring in the system even if it is for good and there is a poor change management system. There is lack of recognition and transparency

Review from Customer Success Dept · Posted 5 days ago

The leadership team needs to get better at transparency with lower level staff. There have been changes here that were swept under the rug, like changing DEIB to I&B as if diversity and equity are bad terms. This was a quiet change, and no one announced it, obviously because they knew it was wrong.

Review from Marketing Dept · Posted 6 days ago

Focus on valuing and connecting deeply with our staff, exemplify company values, and strive for greater integrity in all interactions with the team

Review from HR Dept

WAH Engagement, monetary incentives, strategic management.

Review from Operations Dept

Get a pulse of engagement and employee satisfaction at all levels. Have wellness initiatives for everyone to experience and personal days off as an option.

Review from HR Dept

adequate pay for work providd, mentioned repeatedly by myself and others, on my team and in other departments, with no result over the course of several years.

Review from HR Dept

Taking care of its employees. Happy, well paid, adequately insured employees are happy with their company. Our Turnover is something they EXPECT...so they know we do not do a good job retaining good people. Practices are inconsistent at best and communication is non existent

Review from HR Dept

Communication, trust in specialist team members, and focusing on the big picture and not crowding the lanes below their pay grade.

Review from Marketing Dept

As a company, they need to genuinely invest in their employees. Monetarily. There is no reason why a tenured member of any staff should be food stamp eligible working for a global company. love this Company and what I do, but the compensation does not meet standard

Review from HR Dept

Hold the client accountable for classes, if they request a class they must stand by it and not cancel. Change the headcount but do not cancel. I feel this is why we have such a bad VOC survey.

Review from HR Dept

Recognition, Support, Saying no, thanking me.

Review from HR Dept

Less Micromanagement and more pay

Review from HR Dept

Leadership needs to get better at not micromanaging employees. Leadership needs to be better at listening to employees and actually applying the feedback they get in order to make actual changes, such as wage inquiries, overtime inquiries and advancement opportunities.

Review from HR Dept