Concentrix Leadership Employee Reviews
What do you like best about the leadership team?
Everything is handled transparently and with swift action wherever needed.
Review from IT Dept · Posted 9 days ago
Inspiring, hardworking and dedicated to driving business forward
Review from Sales Dept · Posted 10 days ago
They care and seem to know where are we going.
Review from Admin Dept · Posted 10 days ago
The investment they do with our Employees
Review from Operations Dept · Posted 14 days ago
Their engagement and genuine care for their coworkers
Review from Operations Dept · Posted 15 days ago
They see that I am human and not just an employee.
Review from Customer Support Dept · Posted 15 days ago
Equality for everyone since pir responsabilities should be at the same level that our peers
Review from Operations Dept · Posted 15 days ago
What I like best about my leadership team is that they are very flexible and help me with any concerns about my duties
Review from Operations Dept · Posted 15 days ago
They are very helpful, and accommodating.
Review from Customer Support Dept · Posted 15 days ago
Responses on timely manner responsible and humanity shown
Review from Operations Dept · Posted 15 days ago
they need to work as a team
Review from Customer Support Dept · Posted 15 days ago
I love the fact my Team Leader has knowledge and ecperience in all the nooks and crannies of the company. When we communicate it is a one-stop-shop for the info I need and rarely is it that she neds to get back with me. II feel I have a true safety net in situations where calls are not in my scope o
Review from Customer Support Dept · Posted 15 days ago
they support each other and make things happen.
Review from Admin Dept · Posted 15 days ago
I reserve my comments for this question
Review from Operations Dept · Posted 15 days ago
the knowledge and experience they have
Review from Operations Dept · Posted 15 days ago
they care about me as a person and value my point of view when I'm invited to get involved.
Review from Operations Dept · Posted 15 days ago
Depends on WHAT LEADERS. To Open question
Review from Communications Dept · Posted 15 days ago
Diversity and inclussion, you can come as you are here.
Review from Marketing Dept · Posted 15 days ago
The efforts on team work
Review from Marketing Dept · Posted 15 days ago
Flexibility, understanding, Responsive, open, reliable
Review from Customer Support Dept · Posted 15 days ago
What does the leadership team need to get better at?
Get to know us, show more interest in developing us and be more empathetic.
Review from Operations Dept · Posted 15 days ago
Check in more with employees, provide better pay and benefits as some are still making the bare minimum while new comers are being paid at a higher wage then tenured agents.
Review from IT Dept · Posted 17 days ago
Retention bonus, Employee encouragement, Awards , Rewards and recognition.
Review from Sales Dept
The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?
Review from Customer Support Dept
Making real time arrangement of resources by blackmailing. They blame it on the Client demands them expect us to be flexible with our role instead of hiring people for that department. Also Leadership team should give some time to groom the subordinates who are just moving into 9B from a 10.
Review from Product Dept
Pay your workers a living wage
Review from Operations Dept
Be more respectful, empathetic, and kind to your subordinates. Avoid subjecting them to public embarrassment. Lead by example, not through psychological abuse.
Review from Customer Success Dept
inclusion, equality, communication improve on Bias decisions and fairness
Review from Operations Dept
Caring about me as a person
Review from Customer Support Dept
Communication visibility compensation and internal growth
Review from HR Dept
They need more empathy independent an more professionalism, Too much cronyism. If you are not the favorite even if you work hard you will not advance in the company. Unrealistic goals and lack of trust due to too much gossip, this create a problematic environment. The bonus system is not correct.
Review from Customer Success Dept
Communication Empathy Teamwork Recognition More structure. More support.
Review from Customer Support Dept
Less manipulation and power trip
Review from Customer Support Dept
They should: bring back Concentrix culture before webhelp; listen to the employees when we fill out surveys; make people enjoy working here not only because we need a salary, which should accompany inflation, cost of living and raise the salary within the law, not stagnate it. etc
Review from Finance Dept
Accept us as humans, not as numbers or tools.
Review from Customer Support Dept
everything can be improved here.
Review from Customer Support Dept
The team for my project do everything that is on their part.. The problem is the company.
Review from Customer Support Dept
They change the clock in times without even consulting the agents even though they tell the members that they can log in early also change is very difficult to bring in the system even if it is for good and there is a poor change management system. There is lack of recognition and transparency
Review from Customer Success Dept
The leadership team needs to get better at transparency with lower level staff. There have been changes here that were swept under the rug, like changing DEIB to I&B as if diversity and equity are bad terms. This was a quiet change, and no one announced it, obviously because they knew it was wrong.
Review from Marketing Dept
Focus on valuing and connecting deeply with our staff, exemplify company values, and strive for greater integrity in all interactions with the team
Review from HR Dept