Concentrix Leadership Employee Reviews
What do you like best about the leadership team?
Employee focused with lots of opportunities for Growth
Review from Marketing Dept
They genuinely care about their employees and are very down to earth
Review from Customer Support Dept
A cultura de proximidade e a abertura para o diálogo são os pontos que mais valorizo. É ní
Review from Operations Dept
Friendly, family environment while keeping things professional
Review from Customer Success Dept
My boss is always concerned about my health
Review from Customer Success Dept
That actions back up the messaging. For example: We don't just say we care about the environment, we measure and report on our progress. We don't just way we want to be a tech company, we make strategic investments to grow our capabilities.
Review from Sales Dept
1. Culture 2. Helpful 3. People oriented 4. Great work ethics
Review from Marketing Dept
What really stands out to me is how clear they are in their vision and how confidently they make forward-thinking decisions.
Review from Marketing Dept
transparency and clear communication across levels
Review from Marketing Dept
They think like builders, not custodians. They question what works, stretch it, and move on before it gets comfortable. What stands out is how they treat the future, pulling it into the present through where they invest, who they hire, and the conversations they choose.
Review from Marketing Dept
I like their reaction to problems. They actively listen. They follow-up. They act fast without overthinking and they always provide a space to grow.
Review from Customer Success Dept
Approachable, knowledgeable, part of the team
Review from Marketing Dept
the team is the best
Review from Customer Success Dept
They are dynamic, inclusive and driving clear strategy in the business
Review from Operations Dept
Transparency, integrity, humble posture and passion
Review from Operations Dept
Deeply intelligent which build credibility and trust.
Review from HR Dept
caring, understanding, inspire me to challenge myself, motivate
Review from Admin Dept
Approachable, personable and strategic leaders
Review from Marketing Dept
Leadership is motivating, caring, and fair.
Review from Marketing Dept
We have a strong leadership team, they are visible, aligned & passionate.
Review from Customer Success Dept
What does the leadership team need to get better at?
The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?
Review from Customer Support Dept
Making real time arrangement of resources by blackmailing. They blame it on the Client demands them expect us to be flexible with our role instead of hiring people for that department. Also Leadership team should give some time to groom the subordinates who are just moving into 9B from a 10.
Review from Product Dept
Pay your workers a living wage
Review from Operations Dept
Be more respectful, empathetic, and kind to your subordinates. Avoid subjecting them to public embarrassment. Lead by example, not through psychological abuse.
Review from Customer Success Dept
I´m not sure w
Review from Customer Support Dept
inclusion, equality, communication improve on Bias decisions and fairness
Review from Operations Dept
Caring about me as a person
Review from Customer Support Dept
Communication visibility compensation and internal growth
Review from HR Dept
They need more empathy independent an more professionalism, Too much cronyism. If you are not the favorite even if you work hard you will not advance in the company. Unrealistic goals and lack of trust due to too much gossip, this create a problematic environment. The bonus system is not correct.
Review from Customer Success Dept
Communication Empathy Teamwork Recognition More structure. More support.
Review from Customer Support Dept
Less manipulation and power trip
Review from Customer Support Dept
They should: bring back Concentrix culture before webhelp; listen to the employees when we fill out surveys; make people enjoy working here not only because we need a salary, which should accompany inflation, cost of living and raise the salary within the law, not stagnate it. etc
Review from Finance Dept
They change the clock in times without even consulting the agents even though they tell the members that they can log in early also change is very difficult to bring in the system even if it is for good and there is a poor change management system. There is lack of recognition and transparency
Review from Customer Success Dept
The leadership team needs to get better at transparency with lower level staff. There have been changes here that were swept under the rug, like changing DEIB to I&B as if diversity and equity are bad terms. This was a quiet change, and no one announced it, obviously because they knew it was wrong.
Review from Marketing Dept
Focus on valuing and connecting deeply with our staff, exemplify company values, and strive for greater integrity in all interactions with the team
Review from HR Dept
WAH Engagement, monetary incentives, strategic management.
Review from Operations Dept
Get a pulse of engagement and employee satisfaction at all levels. Have wellness initiatives for everyone to experience and personal days off as an option.
Review from HR Dept
The team for my project do everything that is on their part.. The problem is the company.
Review from Customer Support Dept
everything can be improved here.
Review from Customer Support Dept
Accept us as humans, not as numbers or tools.
Review from Customer Support Dept