A+
93/100
Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
Concentrix Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Always there in times of need.
Review from IT Dept · Posted 9 days ago
likeminded individuals and global team mates
Review from Sales Dept · Posted 9 days ago
Their deep knowledge of the processes and content. They share and help
Review from Admin Dept · Posted 9 days ago
Everyone is a team player and is there for each other.
Review from Operations Dept · Posted 14 days ago
They encourage me and everyone everyday to be their best!
Review from Customer Support Dept · Posted 14 days ago
That we want to reach the same goal, we have a great interaction with some of them
Review from Operations Dept · Posted 15 days ago
We always try to help each other
Review from Operations Dept · Posted 15 days ago
We support each other and we have a good communication between us as well as a good environment to overcome the stressful situations we face everyday.
Review from Operations Dept · Posted 15 days ago
They already have tenure and knowledge of processes
Review from Operations Dept · Posted 15 days ago
My team is very close
Review from Customer Support Dept · Posted 15 days ago
we have consensus on 90 percent of all things. And keep aware of others to avoid saying something confllicting
Review from Customer Support Dept · Posted 15 days ago
they know how to work as a team.
Review from Admin Dept · Posted 15 days ago
The teams from my organization and immediate leader, we helped us each other, we point areas of opportunity on a supportive way.
Review from Operations Dept · Posted 15 days ago
the partnership that we have
Review from Operations Dept · Posted 15 days ago
My direct leaders and team
Review from Communications Dept · Posted 15 days ago
Their willingness to always show up and support
Review from Marketing Dept · Posted 15 days ago
sentido de cooperatividad, apoyo mutuo
Review from HR Dept · Posted 15 days ago
even days are hard we always try to have moments of jokes to laugh a bit, we like to celebrate our achieves.
Review from Admin Dept · Posted 15 days ago
The best things about my team are our collaboration, positive energy, and strong sense of support
Review from HR Dept · Posted 15 days ago
Support, sharing of best practices and engagement
Review from Customer Success Dept · Posted 15 days ago
What do your coworkers need to improve and how could you work together better?
A common friction point between Operations and Workforce Management (WFM) is treating adherence as purely punitive. TLs often feel blindsided by schedule anomalies or unexpected interval spikes, while WFM struggles with unannounced floor huddles and offline time that disrupts service level agreement
Review from Operations Dept · Posted 14 days ago
the quality of their decision making and also some procedures need to be guided by a good manager, companionship is not there and that's why this is happening.
Review from Operations Dept · Posted 15 days ago
Cross-departmental collaboration has become a concern. Some teams, particularly the LATAM Commercial team, lack a collaborative mindset, and their approach toward other departments can feel dismissive and unprofessional. Greater mutual respect, accountability, and a genuine commitment is needed.
Review from Marketing Dept · Posted 15 days ago
By establishing transparent professional standards, fostering a culture of active collaboration, and prioritizing positive reinforcement, we can bridge the current maturity gap. Moving forward, the focus will be on mentorship and team-based incentives, ensuring agents see professionalism as an asset
Review from Customer Support Dept · Posted 15 days ago
I barely know them, while working at home is great you don't get to know your co-workers
Review from Customer Support Dept · Posted 16 days ago
Try not excluding people and be fair to everyone as so people have advised they feel ostracized by certain types of communication styles from TL's and upper management.
Review from IT Dept · Posted 16 days ago
The culture on my team does not feel genuine and as such I do not trust my team hence my feeling of not wanting to interact with them.
Review from Admin Dept
Need to improve consistency and time management
Review from Operations Dept
Communication skills and working as a team.
Review from Customer Support Dept
Enablement teams need to actually enable and not make things more difficult for operational teams
Review from Operations Dept
Not having favorites during different shifts. We are one and should work like one. There's lack of communication with morning vs evenings and I have addressed multiple times but nothing has happened. There is little to no coaching happening from a few on the team.
Review from Customer Support Dept
be less gossipy and reactive
Review from Operations Dept
Everything not doing so much outside work, all day they do basketball stuff instead of being not fraud Ing the system when they clock in and walk in the building, these people are TL's on NRS yet each week they are costing CNX a lot of dollars, Yes PS and Ops and Stephen have done nothing about it,
Review from Operations Dept
Coworkers do not have the level of experience or skills as I and when they are tasked with a job they can not do they try to delegate when it is not their position to do so. If help is granted they take credit as if they did the work.
Review from Operations Dept
Too much gossip and everything becomes a problem
Review from Customer Success Dept
Strategic management to meet client goals and reduce penalties. Adhere to the true intent of TRIADs - actually conduct weekly coachings with TLs, ensure CA's are being administered especially for attendance.
Review from Operations Dept
We just don't interact much, so I can't say much about them, positive or negative.
Review from HR Dept
La igualdad en la repartici
Review from Marketing Dept
Proactively sharing and not being concerned about getting credit
Review from Customer Success Dept
Lack of initiative and everyone seemed to be doing silo work. Employee should lives out the company's values or at least the basic - responsible and dedicated.
Review from HR Dept
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