A+
79/100
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IntouchCX Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The friendly and helpful people
My team is a shining example of diversity and inclusivity. We have individuals from over three continents who work together seamlessly, without any issues.
Review from Marketing Dept
You will not be micromanaged
Review from Customer Success Dept
We all have the same drive but respect our diverse perspective, functions and personalities.
Our ten things are thoughtful and on point.
I get to work at home.
I enjoy the flexible and autonomous work environment.
The only thing positive I found was that they will allow you to get paid while you are troubleshooting their equipment.
Just unsatisfied about the chrismast package we only got a piece of ham and cheese ball. Theres an issue that the highest operators took some of the budget.
ALL INCLUSIVE AND ACCEPTS EVERYONE FOR WHO THEY ARE
My companions are awesome, we are all learning from each other
Review from Customer Support Dept
The paycheck at the end of the week
the people I work with and how each of them represent the culture
Review from Marketing Dept
Transparency and being like a family where you can lean on each other during difficult times and celebrate when you win
Fun and yet collaborative working environment
Review from HR Dept
openness, inclusive, doesnt judge, diverse
Review from Operations Dept
We're are not only for the compensation but we love what we are doing
Review from HR Dept
They appreciate and value their employees
Review from HR Dept
Everyone is happy to work and you can feel the support of each other
Review from Operations Dept
On our company we had a good facilities and compensation package are great
Review from HR Dept
What needs to change to make the company culture better?
the Operation team needs to operate under a bias goal .
New senior OM would be better
they just need to close the company
To show more appreciation for the job workers do and leadership needs to demonstrate more interest in the process. They need to show they are wiling to help because currently that is not noticeable.
Review from Operations Dept
Align culture with strategy and processes
Review from Customer Support Dept
Our company should not only focus on meeting the business needs of our clients but also needs to value the work life balance of the employees.
Review from HR Dept
To value the employees and understand us
Review from HR Dept
More communication between departments and less focus on rush assignments and projects. Setting unrealistic goals for client expectations hurts everyone in the long run.
Review from HR Dept
Its management and treatment of employees
Review from Customer Support Dept
Its been non stop stress with all the changes.
Review from Customer Support Dept
Miscommunication towards work process, new rules must be discussed to everyone and explained well before executing, keeping team morale high by leaders and lastly, have respect to subordinates all the time.
Review from Admin Dept
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