IntouchCX Leadership Employee Reviews
What do you like best about the leadership team?
Listens to you advise you.
Caring, thoughtful, and hard working.
The Leadership Team always encorage and motivates us in both personal and professional life.
The understanding and flexibility we share as humans carries over into our work relationships, creating a sense of family.
Review from Marketing Dept
Support and team handling quality
They will really check you and conduct monthly townhall to know each employees feedback or suggestion.
Apoyo, y sabía escuchar e involucrars
We have each other's back
They are very help full
They care about people more than just making money. They obsess about their customers too, but put people first.
My immediate supervisor is amazing, and 98% of my coworkers are also.
It it very great to
They are honest and transparent and live their company values.
UNDERSTANDING AND WORK WITH ME
They strongly build you yo be better, and ti get you into a better human being
Review from Customer Support Dept
Very patient and helpful for the employees
Committed to our partners, always
Leadership team there is no team
the culture that they bring everyday to the company
Review from Marketing Dept
Very transparent and positive culture-driven.
What does the leadership team need to get better at?
Hire better trainers specialized in the medical interpretation branch with a degree. Not a person who knows terms, better training is needed to have better results.
Review from Customer Success Dept
Leadership team needs to take agent frontline support into account to avoid agent dissatisfaction. Re-establishing a Career Pathway to help guide other agents towards defining their goals within the company.
Is good we gave a good understanding.
Try being genuine for once
Communication Better interpersonal relationships Better team work Organized team and leaders Strategies to comply in a new company employee development better income
Review from HR Dept
Everything. Pay is terrible and way too low for the work we have to do. They expect you to be perfect. They get on you about the bad and not the good. There unorganized and management is terrible. Terrible company already and I’m yam employee.
Review from Customer Support Dept
Stop having sex in exchange for promotions.
Review from HR Dept
They need to care more for their employees
Review from Customer Support Dept
treating agents with respect all the time
Review from Customer Support Dept
Everything from people skills to management skills
Review from Customer Support Dept
Nothing he is one of the only reasons i stay with the company.
Review from Customer Support Dept
