IntouchCX Claimed Company

We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. read more

EMPLOYEE PARTICIPANTS: 454

TOTAL RATINGS: 6527

CEO: Mitul Kotecha and Shane Kozlowich

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IntouchCX Retention Score

IntouchCX is in the Top 5% of similar sized companies in its ability to retain quality employees. 86% of employees would not leave IntouchCX if they were offered a job for more money while 76% are excited to go to work each day. Overall, 97% of IntouchCX's employees feel the company is doing what it should to retain them while 3% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 9 days ago.

Where This Score Ranks IntouchCX's Retention

TOP
5%
In the Top 5% of 1341 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

Aug

Sep

Oct

Nov

Dec

A+84 / 100

Jan

Who Ranks IntouchCX's Retention the Highest?

Department - Business Development 97/100

Department - Communications 97/100

Ethnicity - Native American 96/100

Who Ranks IntouchCX's Retention the Lowest?

Tenure - 1 to 2 Years 42/100

Tenure - Less than 1 Year 66/100

Department - Customer Success 72/100

IntouchCX Retention At a Glance

IntouchCX's Retention score is rated an "A+" by 447 employees. The category helps understand IntouchCX's focus and commitment to retaining employees in their organization.

Over the past three months, IntouchCX's Retention score has remained steady at 84/100. IntouchCX ranks in 4th place versus 5 competitors which include TP, TaskUs, Concentrix, Alorica, and Telus International. The Business Development and Communications departments are likely to stay at the company the longest, while the Customer Success and IT departments are likely to have the highest turnaround.

IntouchCX's Retention score is in the Top 5% of 1341 similar sized companies (10,000+ Employees) on Comparably.

IntouchCX's Retention Trendline

IntouchCX84
Similar Size on Comparably

How IntouchCX's Retention Score is Calculated

Answer	Percent
Yes	73%
No	27%

Do you believe you're paid fairly?

Answer	Percent
Yes	87%
No	13%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	76%
No	24%

Are you typically excited about going to work each day?

Answer	Percent
Every week	37%
Once a month	57%
Once a quarter	6%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	98%
No	2%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	97%
No	3%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	84%
Secure Enough	8%
Neutral	5%
Insecure	3%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	93%
No	7%

Do you have a close friend at work?

Answer	Percent
Yes	17%
No	83%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	6%
Once a week	21%
Once a month	37%
Once a quarter	22%
Never	14%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	15%
No	85%

Do you feel burnt out at work?

Answer	Percent
Yes	94%
No	6%

Are you challenged at work?

Answer	Percent
Yes	86%
No	14%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	97%
No	3%

Are you proud to be a part of your company?

IntouchCX's Retention Rank Against Similar Sized Companies on Comparably

TOP

IntouchCX ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Retention Score.

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