Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

Telus International Claimed Company

EMPLOYEE PARTICIPANTS: 573

TOTAL RATINGS: 3371

Convergys vs Telus International

Compare Convergys versus Telus International for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 573 employees and customers of Telus International.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Telus International

Telus International's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telus International. Their current valuation is $26.65B.

3.2/5

Product Quality

3.7/5

3.1/5

Pricing

3.8/5

3.2/5

Customer Service

3.7/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

-1

NPS Score

40%	Promoters
19%	Passive
41%	Detractors

Net Promoter Score
Winner by 33

See how Convergys compares to its competitors

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See how Telus International compares to its competitors

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Working at Convergys vs Working at Telus International

66 / 100

CEO Rating

Jeffrey Puritt

76 / 100

CEO Rating
Winner by 10%

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Telus International

Employees at Telus International rate their CEO, Jeffrey Puritt, 76/100. This score is 10% higher than the scores of Convergys' CEO, Andrea Ayers. Employees in the Operations and Sales departments rate Jeffrey Puritt the highest.

CEO Score 66

CEO Score

CEO Score 76

Overall Culture 64

Overall Culture

Overall Culture 73

-7

eNPS

Gender Score 64

Gender Score

Gender Score 75

Diversity Score 62

Diversity Score

Diversity Score 81

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 64

Professional Dev. 54

Professional Dev.

Professional Dev. 63

Overall Culture at Convergys vs Telus International

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

/ 100

Telus International

Employees at Telus International rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Convergys
Telus International73

Employee Net Promoter Score at Convergys vs Telus International

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

eNPS

Telus International

207 Promoters 51%

85 Passives 21%

111 Detractors 28%

Employee Net Promoter Score
Winner by %

Convergys
Telus International24

Gender Score at Convergys vs Telus International

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Telus International

Employees at Telus International rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

Convergys
Telus International75

Diversity Score at Convergys vs Telus International

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

/ 100

Telus International

Employees at Telus International rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 19%

Convergys62
Telus International81

Perk and Benefits Score at Convergys vs Telus International

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Telus International

Employees at Telus International rate their Perk and Benefits Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Convergys
Telus International64

Professional Development Score at Convergys vs Telus International

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

/ 100

Telus International

Employees at Telus International rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

Convergys54
Telus International

Leadership Culture Ratings vs Telus International

Convergys rates % lower than Telus International on Leadership Culture Ratings vs Telus International Ratings based on looking at 1134 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does Your Boss Hurt Your Company Culture?".

Convergys
Telus International75

Compensation Culture Ratings vs Telus International

Convergys rates % lower than Telus International on Compensation Culture Ratings vs Telus International Ratings based on looking at 705 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

Convergys
Telus International64

Team Culture Ratings vs Telus International

Convergys

74 / 100

Team Culture Ratings vs Telus International
Winner by 1%

Telus International

73 / 100

Convergys rates % higher than Telus International on Team Culture Ratings vs Telus International Ratings based on looking at 597 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Convergys
Telus International73

Environment Culture Ratings vs Telus International

Convergys rates % lower than Telus International on Environment Culture Ratings vs Telus International Ratings based on looking at 581 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Convergys
Telus International72

Sentiment Culture Ratings vs Telus International

Convergys rates % lower than Telus International on Sentiment Culture Ratings vs Telus International Ratings based on looking at 959 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

Convergys
Telus International77