Concentrix vs Support.com | Comparably
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Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1780
TOTAL
RATINGS
51612
Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649

Concentrix vs Support.com

Compare Concentrix versus Support.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1780 employees and customers of Concentrix and 46 employees and customers of Support.com.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.


3.8/5
Product Quality
3.2/5
3.4/5
Pricing
3.3/5
3.7/5
Customer Service
3.2/5
16
NPS Score
52%Promoters
12%Passive
36%Detractors

Net Promoter Score
Winner by 4

12
NPS Score
56%Promoters
0%Passive
44%Detractors

Working at Concentrix vs Working at Support.com

Chris Caldwell Concentrix's CEO
90 / 100

CEO Rating
Winner by 30%

60 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

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Support.com

Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. This score is 30% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.


CEO Score 90
CEO Score
CEO Score 60
Overall Culture 84
Overall Culture
Overall Culture 70
54
eNPS
-4
Gender Score 83
Gender Score
Gender Score 56
Diversity Score 83
Diversity Score
Diversity Score 76
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 72
Professional Dev. 80
Professional Dev.
Professional Dev. 86

Overall Culture at Concentrix vs Support.com

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix84
  • Support.com

Employee Net Promoter Score at Concentrix vs Support.com

54
eNPS
Concentrix
1148 Promoters 65%
434 Passives 24%
197 Detractors 11%

Employee Net Promoter Score
Winner by 58%

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%
  • Concentrix53
  • Support.com

Gender Score at Concentrix vs Support.com

83
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 27%

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

  • Concentrix83
  • Support.com

Diversity Score at Concentrix vs Support.com

83
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix83
  • Support.com

Perk and Benefits Score at Concentrix vs Support.com

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix74
  • Support.com

Professional Development Score at Concentrix vs Support.com

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a /100.

Professional Development Score
Winner by 6%

  • Concentrix80
  • Support.com

Leadership Culture Ratings vs Support.com

Concentrix
90 / 100

Leadership Culture Ratings vs Support.com
Winner by 21%

Concentrix rates % higher than Support.com on Leadership Culture Ratings vs Support.com Ratings based on looking at 14257 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Does your manager seem to care about you as a person?".

  • Concentrix90
  • Support.com

Compensation Culture Ratings vs Support.com

Concentrix
73 / 100

Compensation Culture Ratings vs Support.com
Winner by 10%

Concentrix rates % higher than Support.com on Compensation Culture Ratings vs Support.com Ratings based on looking at 3697 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

  • Concentrix73
  • Support.com

Team Culture Ratings vs Support.com

Concentrix
93 / 100

Team Culture Ratings vs Support.com
Winner by 21%

Concentrix rates % higher than Support.com on Team Culture Ratings vs Support.com Ratings based on looking at 3691 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

  • Concentrix93
  • Support.com

Environment Culture Ratings vs Support.com

Concentrix
79 / 100

Environment Culture Ratings vs Support.com
Winner by 2%

Concentrix rates % higher than Support.com on Environment Culture Ratings vs Support.com Ratings based on looking at 8944 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

  • Concentrix79
  • Support.com

Sentiment Culture Ratings vs Support.com

Concentrix
86 / 100

Sentiment Culture Ratings vs Support.com
Winner by 23%

Concentrix rates % higher than Support.com on Sentiment Culture Ratings vs Support.com Ratings based on looking at 5436 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

  • Concentrix86
  • Support.com