Concentrix vs Support.com | Comparably
Profile Image
VS
Profile Image
Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1645
TOTAL
RATINGS
47697
Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649

Concentrix vs Support.com

Compare Concentrix versus Support.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1645 employees and customers of Concentrix and 46 employees and customers of Support.com.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.


3.8/5
Product Quality
3.2/5
3.4/5
Pricing
3.3/5
3.7/5
Customer Service
3.2/5
15
NPS Score
52%Promoters
11%Passive
37%Detractors

Net Promoter Score
Winner by 3

12
NPS Score
56%Promoters
0%Passive
44%Detractors

Working at Concentrix vs Working at Support.com

Chris Caldwell Concentrix's CEO
91 / 100

CEO Rating
Winner by 31%

60 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Support.com

Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. This score is 31% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.


CEO Score 91
CEO Score
CEO Score 60
Overall Culture 84
Overall Culture
Overall Culture 70
55
eNPS
-4
Gender Score 84
Gender Score
Gender Score 56
Diversity Score 84
Diversity Score
Diversity Score 76
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 72
Professional Dev. 80
Professional Dev.
Professional Dev. 86

Overall Culture at Concentrix vs Support.com

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix84
  • Support.com

Employee Net Promoter Score at Concentrix vs Support.com

55
eNPS
Concentrix
1072 Promoters 65%
408 Passives 25%
164 Detractors 10%

Employee Net Promoter Score
Winner by 59%

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%
  • Concentrix55
  • Support.com

Gender Score at Concentrix vs Support.com

84
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 84/100, with Finance and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 28%

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

  • Concentrix84
  • Support.com

Diversity Score at Concentrix vs Support.com

84
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix84
  • Support.com

Perk and Benefits Score at Concentrix vs Support.com

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Concentrix74
  • Support.com

Professional Development Score at Concentrix vs Support.com

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a /100.

Professional Development Score
Winner by 6%

  • Concentrix80
  • Support.com

Leadership Culture Ratings vs Support.com

Concentrix
91 / 100

Leadership Culture Ratings vs Support.com
Winner by 22%

Concentrix rates % higher than Support.com on Leadership Culture Ratings vs Support.com Ratings based on looking at 13177 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "What do you like best about the leadership team?".

  • Concentrix91
  • Support.com

Compensation Culture Ratings vs Support.com

Concentrix
74 / 100

Compensation Culture Ratings vs Support.com
Winner by 11%

Concentrix rates % higher than Support.com on Compensation Culture Ratings vs Support.com Ratings based on looking at 3427 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

  • Concentrix74
  • Support.com

Team Culture Ratings vs Support.com

Concentrix
93 / 100

Team Culture Ratings vs Support.com
Winner by 21%

Concentrix rates % higher than Support.com on Team Culture Ratings vs Support.com Ratings based on looking at 3421 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Concentrix93
  • Support.com

Environment Culture Ratings vs Support.com

Concentrix
79 / 100

Environment Culture Ratings vs Support.com
Winner by 2%

Concentrix rates % higher than Support.com on Environment Culture Ratings vs Support.com Ratings based on looking at 8269 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

  • Concentrix79
  • Support.com

Sentiment Culture Ratings vs Support.com

Concentrix
87 / 100

Sentiment Culture Ratings vs Support.com
Winner by 24%

Concentrix rates % higher than Support.com on Sentiment Culture Ratings vs Support.com Ratings based on looking at 5031 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

  • Concentrix87
  • Support.com