Support.com Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

TaskUs Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 11643

TOTAL RATINGS: 338064

Support.com vs TaskUs

Compare Support.com versus TaskUs for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 11643 employees and customers of TaskUs.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

TaskUs

TaskUs's brand is ranked #859 in the list of Global Top 1000 Brands, as rated by customers of TaskUs. Their current market cap is $750.00M.

3.2/5

Product Quality

4.1/5

3.3/5

Pricing

4.2/5

3.2/5

Customer Service

4/5

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

NPS Score

64%	Promoters
6%	Passive
30%	Detractors

Net Promoter Score
Winner by 22

See how Support.com compares to its competitors

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HCLTech

Cognizant Technology Solutions

Sutherland Global Services

Working at Support.com vs Working at TaskUs

60 / 100

CEO Rating

Bryce Maddock

91 / 100

CEO Rating
Winner by 31%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TaskUs

Employees at TaskUs rate their CEO, Bryce Maddock, 91/100. This score is 31% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Legal and IT departments rate Bryce Maddock the highest.

CEO Score 60

CEO Score

CEO Score 91

Overall Culture 70

Overall Culture

Overall Culture 84

-4

eNPS

Gender Score 56

Gender Score

Gender Score 85

Diversity Score 76

Diversity Score

Diversity Score 84

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 81

Professional Dev. 86

Professional Dev.

Professional Dev. 85

Overall Culture at Support.com vs TaskUs

/ 100

Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

TaskUs

Employees at TaskUs rate their Overall Culture a /100, with HR and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Support.com
TaskUs84

Employee Net Promoter Score at Support.com vs TaskUs

-4

eNPS

Support.com

16 Promoters 45%

2 Passives 6%

17 Detractors 49%

eNPS

TaskUs

8524 Promoters 73%

1889 Passives 17%

1219 Detractors 10%

Employee Net Promoter Score
Winner by %

Support.com
TaskUs63

Gender Score at Support.com vs TaskUs

/ 100

Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

TaskUs

Employees at TaskUs rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 29%

Support.com
TaskUs85

Diversity Score at Support.com vs TaskUs

/ 100

Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

TaskUs

Employees at TaskUs rate their Diversity Score a /100, with Legal and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Support.com
TaskUs84

Perk and Benefits Score at Support.com vs TaskUs

/ 100

Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

TaskUs

Employees at TaskUs rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

Support.com
TaskUs81

Professional Development Score at Support.com vs TaskUs

/ 100

Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 1%

/ 100

TaskUs

Employees at TaskUs rate their Professional Development Score a /100, with Design and HR as the two departments that rate their experience the highest.

Support.com
TaskUs85

Leadership Culture Ratings vs TaskUs

Support.com rates % lower than TaskUs on Leadership Culture Ratings vs TaskUs Ratings based on looking at 93037 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you approve of your CEOs management style?".

Support.com
TaskUs90

Compensation Culture Ratings vs TaskUs

Support.com rates % lower than TaskUs on Compensation Culture Ratings vs TaskUs Ratings based on looking at 23854 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Support.com
TaskUs74

Team Culture Ratings vs TaskUs

Support.com rates % lower than TaskUs on Team Culture Ratings vs TaskUs Ratings based on looking at 23747 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

Support.com
TaskUs91

Environment Culture Ratings vs TaskUs

Support.com rates % lower than TaskUs on Environment Culture Ratings vs TaskUs Ratings based on looking at 58148 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What % of the time are you bored at work?".

Support.com
TaskUs81

Sentiment Culture Ratings vs TaskUs

Support.com rates % lower than TaskUs on Sentiment Culture Ratings vs TaskUs Ratings based on looking at 34987 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

Support.com
TaskUs86