Support.com Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

VXI Global Solutions Claimed Company

EMPLOYEE PARTICIPANTS: 361

TOTAL RATINGS: 2985

Support.com vs VXI Global Solutions

Compare Support.com versus VXI Global Solutions for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 361 employees and customers of VXI Global Solutions.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

VXI Global Solutions

VXI Global Solutions's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of VXI Global Solutions.

3.2/5

Product Quality

3.7/5

3.3/5

Pricing

3.8/5

3.2/5

Customer Service

3.9/5

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

NPS Score

51%	Promoters
18%	Passive
31%	Detractors

Net Promoter Score
Winner by 8

See how Support.com compares to its competitors

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HCLTech

Cognizant Technology Solutions

Sutherland Global Services

Working at Support.com vs Working at VXI Global Solutions

60 / 100

CEO Rating

David Zhou

72 / 100

CEO Rating
Winner by 12%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

VXI Global Solutions

Employees at VXI Global Solutions rate their CEO, David Zhou, 72/100. This score is 12% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the HR and Communications departments rate David Zhou the highest.

CEO Score 60

CEO Score

CEO Score 72

Overall Culture 70

Overall Culture

Overall Culture 70

-4

eNPS

Gender Score 56

Gender Score

Gender Score 66

Diversity Score 76

Diversity Score

Diversity Score 71

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 63

Professional Dev. 86

Professional Dev.

Professional Dev. 72

Overall Culture at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Overall Culture a /100, with HR and Business Development as the two departments that rate their experience the highest.

Tied

Support.com
VXI Global Solutions70

Employee Net Promoter Score at Support.com vs VXI Global Solutions

-4

eNPS

Support.com

16 Promoters 45%

2 Passives 6%

17 Detractors 49%

eNPS

VXI Global Solutions

139 Promoters 48%

50 Passives 18%

96 Detractors 34%

Employee Net Promoter Score
Winner by %

Support.com
VXI Global Solutions14

Gender Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Gender Score a /100, with HR and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Support.com
VXI Global Solutions66

Diversity Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Diversity Score a /100, with Business Development and Operations as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions71

Perk and Benefits Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions63

Professional Development Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 14%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions72

Leadership Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Leadership Culture Ratings vs VXI Global Solutions Ratings based on looking at 824 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Support.com
VXI Global Solutions70

Compensation Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Compensation Culture Ratings vs VXI Global Solutions Ratings based on looking at 511 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Support.com
VXI Global Solutions66

Team Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Team Culture Ratings vs VXI Global Solutions Ratings based on looking at 445 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Support.com
VXI Global Solutions74

Environment Culture Ratings vs VXI Global Solutions

Support.com

77 / 100

Environment Culture Ratings vs VXI Global Solutions
Winner by 7%

VXI Global Solutions

70 / 100

Support.com rates % higher than VXI Global Solutions on Environment Culture Ratings vs VXI Global Solutions Ratings based on looking at 434 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

Support.com
VXI Global Solutions70

Sentiment Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Sentiment Culture Ratings vs VXI Global Solutions Ratings based on looking at 656 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Support.com
VXI Global Solutions74