Support.com Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

VXI Global Solutions Claimed Company

EMPLOYEE PARTICIPANTS: 364

TOTAL RATINGS: 2998

Support.com vs VXI Global Solutions

Compare Support.com versus VXI Global Solutions for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 364 employees and customers of VXI Global Solutions.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

VXI Global Solutions

VXI Global Solutions's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of VXI Global Solutions.

3.2/5

Product Quality

3.7/5

3.3/5

Pricing

3.8/5

3.2/5

Customer Service

3.9/5

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

NPS Score

51%	Promoters
18%	Passive
31%	Detractors

Net Promoter Score
Winner by 8

See how Support.com compares to its competitors

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See how VXI Global Solutions compares to its competitors

Working at Support.com vs Working at VXI Global Solutions

60 / 100

CEO Rating

David Zhou

73 / 100

CEO Rating
Winner by 13%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

VXI Global Solutions

Employees at VXI Global Solutions rate their CEO, David Zhou, 73/100. This score is 13% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the HR and Communications departments rate David Zhou the highest.

CEO Score 60

CEO Score

CEO Score 73

Overall Culture 70

Overall Culture

Overall Culture 70

-4

eNPS

Gender Score 56

Gender Score

Gender Score 66

Diversity Score 76

Diversity Score

Diversity Score 71

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 63

Professional Dev. 86

Professional Dev.

Professional Dev. 72

Overall Culture at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Overall Culture a /100, with HR and Business Development as the two departments that rate their experience the highest.

Tied

Support.com
VXI Global Solutions70

Employee Net Promoter Score at Support.com vs VXI Global Solutions

-4

eNPS

Support.com

16 Promoters 45%

2 Passives 6%

17 Detractors 49%

eNPS

VXI Global Solutions

140 Promoters 49%

51 Passives 18%

96 Detractors 33%

Employee Net Promoter Score
Winner by %

Support.com
VXI Global Solutions14

Gender Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Gender Score a /100, with HR and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Support.com
VXI Global Solutions66

Diversity Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Diversity Score a /100, with Business Development and Operations as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions71

Perk and Benefits Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions63

Professional Development Score at Support.com vs VXI Global Solutions

/ 100

Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 14%

/ 100

VXI Global Solutions

Employees at VXI Global Solutions rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Support.com
VXI Global Solutions72

Leadership Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Leadership Culture Ratings vs VXI Global Solutions Ratings based on looking at 827 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How often do you get valuable feedback on how to improve at work?".

Support.com
VXI Global Solutions70

Compensation Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Compensation Culture Ratings vs VXI Global Solutions Ratings based on looking at 514 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

Support.com
VXI Global Solutions66

Team Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Team Culture Ratings vs VXI Global Solutions Ratings based on looking at 448 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Support.com
VXI Global Solutions74

Environment Culture Ratings vs VXI Global Solutions

Support.com

77 / 100

Environment Culture Ratings vs VXI Global Solutions
Winner by 7%

VXI Global Solutions

70 / 100

Support.com rates % higher than VXI Global Solutions on Environment Culture Ratings vs VXI Global Solutions Ratings based on looking at 434 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

Support.com
VXI Global Solutions70

Sentiment Culture Ratings vs VXI Global Solutions

Support.com rates % lower than VXI Global Solutions on Sentiment Culture Ratings vs VXI Global Solutions Ratings based on looking at 659 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

Support.com
VXI Global Solutions74