Support.com vs Sutherland Global Services | Comparably
Profile Image
VS
Profile Image
Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
Sutherland Global Services Claimed Company
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
2766

Support.com vs Sutherland Global Services

Compare Support.com versus Sutherland Global Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 356 employees and customers of Sutherland Global Services.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

Sutherland Global Services

Sutherland Global Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sutherland Global Services. Their current valuation is $13.71M.


3.2/5
Product Quality
3.9/5
3.3/5
Pricing
3.6/5
3.2/5
Customer Service
3.9/5
12
NPS Score
56%Promoters
0%Passive
44%Detractors

Net Promoter Score
Winner by 18

-6
NPS Score
40%Promoters
14%Passive
46%Detractors

Working at Support.com vs Working at Sutherland Global Services

Lance Rosenzweig Support.com's CEO
60 / 100

CEO Rating

67 / 100

CEO Rating
Winner by 7%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sutherland Global Services

Employees at Sutherland Global Services rate their CEO, Dilip Vellodi, 67/100. This score is 7% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Marketing and IT departments rate Dilip Vellodi the highest.


CEO Score 60
CEO Score
CEO Score 67
Overall Culture 70
Overall Culture
Overall Culture 66
-4
eNPS
1
Gender Score 56
Gender Score
Gender Score 55
Diversity Score 76
Diversity Score
Diversity Score 58
Perk And Benefits 72
Perk And Benefits
Perk And Benefits 57
Professional Dev. 86
Professional Dev.
Professional Dev. 58

Overall Culture at Support.com vs Sutherland Global Services

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

66
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Overall Culture a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services66

Employee Net Promoter Score at Support.com vs Sutherland Global Services

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%
1
eNPS
Sutherland Global Services
116 Promoters 42%
48 Passives 17%
113 Detractors 41%

Employee Net Promoter Score
Winner by %

  • Support.com
  • Sutherland Global Services0

Gender Score at Support.com vs Sutherland Global Services

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner by 1%

55
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services55

Diversity Score at Support.com vs Sutherland Global Services

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

58
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services58

Perk and Benefits Score at Support.com vs Sutherland Global Services

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

57
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Perk and Benefits Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services57

Professional Development Score at Support.com vs Sutherland Global Services

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 28%

58
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Professional Development Score a /100.

  • Support.com
  • Sutherland Global Services58

Leadership Culture Ratings vs Sutherland Global Services

Support.com
69 / 100

Leadership Culture Ratings vs Sutherland Global Services
Winner by 2%

Support.com rates % higher than Sutherland Global Services on Leadership Culture Ratings vs Sutherland Global Services Ratings based on looking at 765 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What do you like best about the leadership team?".

  • Support.com
  • Sutherland Global Services67

Compensation Culture Ratings vs Sutherland Global Services

Support.com
63 / 100

Compensation Culture Ratings vs Sutherland Global Services
Winner by 7%

Support.com rates % higher than Sutherland Global Services on Compensation Culture Ratings vs Sutherland Global Services Ratings based on looking at 501 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

  • Support.com
  • Sutherland Global Services56

Team Culture Ratings vs Sutherland Global Services

Support.com rates % lower than Sutherland Global Services on Team Culture Ratings vs Sutherland Global Services Ratings based on looking at 440 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Support.com
  • Sutherland Global Services74

Environment Culture Ratings vs Sutherland Global Services

Support.com
77 / 100

Environment Culture Ratings vs Sutherland Global Services
Winner by 8%

Support.com rates % higher than Sutherland Global Services on Environment Culture Ratings vs Sutherland Global Services Ratings based on looking at 430 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

  • Support.com
  • Sutherland Global Services69

Sentiment Culture Ratings vs Sutherland Global Services

Support.com rates % lower than Sutherland Global Services on Sentiment Culture Ratings vs Sutherland Global Services Ratings based on looking at 633 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • Support.com
  • Sutherland Global Services68