Support.com vs Sutherland Global Services | Comparably
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VS
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Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
Sutherland Global Services Claimed Company
EMPLOYEE
PARTICIPANTS
360
TOTAL
RATINGS
2789

Support.com vs Sutherland Global Services

Compare Support.com versus Sutherland Global Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 360 employees and customers of Sutherland Global Services.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.

Sutherland Global Services

Sutherland Global Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sutherland Global Services. Their current valuation is $13.71M.


3.2/5
Product Quality
3.9/5
3.3/5
Pricing
3.6/5
3.2/5
Customer Service
3.9/5
12
NPS Score
56%Promoters
0%Passive
44%Detractors

Net Promoter Score
Winner by 18

-6
NPS Score
40%Promoters
14%Passive
46%Detractors

Working at Support.com vs Working at Sutherland Global Services

Lance Rosenzweig Support.com's CEO
60 / 100

CEO Rating

66 / 100

CEO Rating
Winner by 6%

Support.com

Support.com doesn't have enough ratings to calculate the Team Culture Ratings.

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Sutherland Global Services

Employees at Sutherland Global Services rate their CEO, Dilip Vellodi, 66/100. This score is 6% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Marketing and IT departments rate Dilip Vellodi the highest.


CEO Score 60
CEO Score
CEO Score 66
Overall Culture 70
Overall Culture
Overall Culture 66
-4
eNPS
Gender Score 56
Gender Score
Gender Score 55
Diversity Score 76
Diversity Score
Diversity Score 58
Perk And Benefits 72
Perk And Benefits
Perk And Benefits 57
Professional Dev. 86
Professional Dev.
Professional Dev. 58

Overall Culture at Support.com vs Sutherland Global Services

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

66
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Overall Culture a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services66

Employee Net Promoter Score at Support.com vs Sutherland Global Services

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%

Employee Net Promoter Score
Winner by 4%

0
eNPS
Sutherland Global Services
116 Promoters 41%
49 Passives 18%
116 Detractors 41%

Employee Net Promoter Score
Winner by %

  • Support.com
  • Sutherland Global Services0

Gender Score at Support.com vs Sutherland Global Services

56
/ 100
Support.com

Employees at Support.com rate their Gender Score a 56/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner by 1%

55
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services55

Diversity Score at Support.com vs Sutherland Global Services

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a 76/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

58
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services58

Perk and Benefits Score at Support.com vs Sutherland Global Services

72
/ 100
Support.com

Employees at Support.com rate their Perk and Benefits Score a 72/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

57
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Perk and Benefits Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Support.com
  • Sutherland Global Services57

Professional Development Score at Support.com vs Sutherland Global Services

86
/ 100
Support.com

Employees at Support.com rate their Professional Development Score a 86/100.

Professional Development Score
Winner by 28%

58
/ 100
Sutherland Global Services

Employees at Sutherland Global Services rate their Professional Development Score a /100.

  • Support.com
  • Sutherland Global Services58

Leadership Culture Ratings vs Sutherland Global Services

Support.com
69 / 100

Leadership Culture Ratings vs Sutherland Global Services
Winner by 2%

Support.com rates % higher than Sutherland Global Services on Leadership Culture Ratings vs Sutherland Global Services Ratings based on looking at 773 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your executive team?".

  • Support.com
  • Sutherland Global Services67

Compensation Culture Ratings vs Sutherland Global Services

Support.com
63 / 100

Compensation Culture Ratings vs Sutherland Global Services
Winner by 7%

Support.com rates % higher than Sutherland Global Services on Compensation Culture Ratings vs Sutherland Global Services Ratings based on looking at 507 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Support.com
  • Sutherland Global Services56

Team Culture Ratings vs Sutherland Global Services

Support.com rates % lower than Sutherland Global Services on Team Culture Ratings vs Sutherland Global Services Ratings based on looking at 443 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

  • Support.com
  • Sutherland Global Services74

Environment Culture Ratings vs Sutherland Global Services

Support.com
77 / 100

Environment Culture Ratings vs Sutherland Global Services
Winner by 8%

Support.com rates % higher than Sutherland Global Services on Environment Culture Ratings vs Sutherland Global Services Ratings based on looking at 430 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

  • Support.com
  • Sutherland Global Services69

Sentiment Culture Ratings vs Sutherland Global Services

Support.com rates % lower than Sutherland Global Services on Sentiment Culture Ratings vs Sutherland Global Services Ratings based on looking at 637 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • Support.com
  • Sutherland Global Services68