Oracle Claimed Company

EMPLOYEE PARTICIPANTS: 1827

TOTAL RATINGS: 19889

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 355

TOTAL RATINGS: 4388

Oracle vs Zendesk

Compare Oracle versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1827 employees and customers of Oracle and 355 employees and customers of Zendesk.

Oracle

Oracle's brand is ranked #173 in the list of Global Top 1000 Brands, as rated by customers of Oracle. Their current market cap is $207.07B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

3.7/5

Product Quality

4.2/5

3.7/5

Pricing

4/5

3.6/5

Customer Service

4/5

NPS Score

46%	Promoters
19%	Passive
35%	Detractors

NPS Score

63%	Promoters
15%	Passive
22%	Detractors

Net Promoter Score
Winner by 30

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Working at Oracle vs Working at Zendesk

64 / 100

CEO Rating

Tom Eggemeier

75 / 100

CEO Rating
Winner by 11%

Oracle

Oracle doesn't have enough ratings to calculate the Team Culture Ratings.

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Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 11% higher than the scores of Oracle's CEO, Safra Catz. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 64

CEO Score

CEO Score 75

Overall Culture 62

Overall Culture

Overall Culture 76

-17

eNPS

Gender Score 59

Gender Score

Gender Score 78

Diversity Score 60

Diversity Score

Diversity Score 74

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 80

Professional Dev. 46

Professional Dev.

Professional Dev. 59

Overall Culture at Oracle vs Zendesk

/ 100

Oracle

Employees at Oracle rate their Overall Culture a 62/100, with HR and Legal as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Oracle
Zendesk76

Employee Net Promoter Score at Oracle vs Zendesk

-17

eNPS

Oracle

395 Promoters 28%

366 Passives 27%

618 Detractors 45%

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

Employee Net Promoter Score
Winner by %

Oracle-17
Zendesk

Gender Score at Oracle vs Zendesk

/ 100

Oracle

Employees at Oracle rate their Gender Score a 59/100, with HR and Legal as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

Oracle59
Zendesk

Diversity Score at Oracle vs Zendesk

/ 100

Oracle

Employees at Oracle rate their Diversity Score a 60/100, with HR and Marketing as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

Oracle60
Zendesk

Perk and Benefits Score at Oracle vs Zendesk

/ 100

Oracle

Employees at Oracle rate their Perk and Benefits Score a 71/100, with Legal and HR as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

Oracle71
Zendesk

Professional Development Score at Oracle vs Zendesk

/ 100

Oracle

Employees at Oracle rate their Professional Development Score a 46/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 13%

Oracle46
Zendesk

Leadership Culture Ratings vs Zendesk

Oracle rates % lower than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 5809 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How often do you get valuable feedback on how to improve at work?".

Oracle62
Zendesk

Compensation Culture Ratings vs Zendesk

Oracle rates % lower than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 3647 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Oracle58
Zendesk

Team Culture Ratings vs Zendesk

Oracle rates % lower than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 2993 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Oracle70
Zendesk

Environment Culture Ratings vs Zendesk

Oracle rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 3138 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Oracle65
Zendesk

Sentiment Culture Ratings vs Zendesk

Oracle rates % lower than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 3584 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Oracle
Zendesk78