12
NPS Score
VS
Support.com Claimed Company
- EMPLOYEE
PARTICIPANTS - 46
- TOTAL
RATINGS
Zendesk Claimed Company
- EMPLOYEE
PARTICIPANTS - 358
- TOTAL
RATINGS
Support.com vs Zendesk
Compare Support.com versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Support.com and 358 employees and customers of Zendesk.
Support.com
Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.
Zendesk
Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.
3.2/5
Product Quality
4.2/5
3.3/5
Pricing
4/5
3.2/5
Customer Service
4/5
| 56% | Promoters |
|---|---|
| 0% | Passive |
| 44% | Detractors |
39
NPS Score
| 62% | Promoters |
|---|---|
| 15% | Passive |
| 23% | Detractors |
Net Promoter Score
Winner by 27
See how Support.com compares to its competitors
See how Zendesk compares to its competitors
Working at Support.com vs Working at Zendesk
60 / 100
CEO Rating
75 / 100
CEO Rating
Winner by 15%
Support.com
Support.com doesn't have enough ratings to calculate the Team Culture Ratings.
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Zendesk
Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 15% higher than the scores of Support.com's CEO, Lance Rosenzweig. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.