36
NPS Score
VS
Salesforce Claimed Company
- This companyis accepting feedback from verified employeesEMPLOYEE
PARTICIPANTS - 597
- TOTAL
RATINGS
Zendesk Claimed Company
- EMPLOYEE
PARTICIPANTS - 349
- TOTAL
RATINGS
Salesforce vs Zendesk
Compare Salesforce versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 597 employees and customers of Salesforce and 349 employees and customers of Zendesk.
Salesforce
Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.
Zendesk
Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.
4/5
Product Quality
4.2/5
4/5
Pricing
4/5
4/5
Customer Service
4/5
| 62% | Promoters |
|---|---|
| 12% | Passive |
| 26% | Detractors |
41
NPS Score
| 63% | Promoters |
|---|---|
| 15% | Passive |
| 22% | Detractors |
Net Promoter Score
Winner by 5
See how Salesforce compares to its competitors
See how Zendesk compares to its competitors
Working at Salesforce vs Working at Zendesk
87 / 100
CEO Rating
Winner by 12%
75 / 100
CEO Rating
Salesforce
Salesforce doesn't have enough ratings to calculate the Team Culture Ratings.
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Zendesk
Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 12% lower than the scores of Salesforce's CEO, Marc Benioff. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.