Salesforce vs Zendesk | Comparably
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VS
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Salesforce Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43547
Zendesk Claimed Company
EMPLOYEE
PARTICIPANTS
353
TOTAL
RATINGS
4386

Salesforce vs Zendesk

Compare Salesforce versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1764 employees and customers of Salesforce and 353 employees and customers of Zendesk.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.


4/5
Product Quality
4.2/5
4.1/5
Pricing
4/5
4/5
Customer Service
4/5
35
NPS Score
62%Promoters
11%Passive
27%Detractors
41
NPS Score
63%Promoters
15%Passive
22%Detractors

Net Promoter Score
Winner by 6


Working at Salesforce vs Working at Zendesk

Marc Benioff Salesforce's CEO
87 / 100

CEO Rating
Winner by 12%

75 / 100

CEO Rating

Salesforce

Salesforce doesn't have enough ratings to calculate the Team Culture Ratings.

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Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 12% lower than the scores of Salesforce's CEO, Marc Benioff. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.


CEO Score 87
CEO Score
CEO Score 75
Overall Culture 82
Overall Culture
Overall Culture 76
54
eNPS
22
Gender Score 83
Gender Score
Gender Score 78
Diversity Score 83
Diversity Score
Diversity Score 74
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 80
Professional Dev. 77
Professional Dev.
Professional Dev. 59

Overall Culture at Salesforce vs Zendesk

82
/ 100
Salesforce

Employees at Salesforce rate their Overall Culture a 82/100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

76
/ 100
Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

  • Salesforce
  • Zendesk76

Employee Net Promoter Score at Salesforce vs Zendesk

54
eNPS
Salesforce
1037 Promoters 65%
386 Passives 24%
183 Detractors 11%

Employee Net Promoter Score
Winner by 32%

22
eNPS
Zendesk
137 Promoters 48%
76 Passives 26%
75 Detractors 26%
  • Salesforce
  • Zendesk21

Gender Score at Salesforce vs Zendesk

83
/ 100
Salesforce

Employees at Salesforce rate their Gender Score a 83/100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

78
/ 100
Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

  • Salesforce83
  • Zendesk

Diversity Score at Salesforce vs Zendesk

83
/ 100
Salesforce

Employees at Salesforce rate their Diversity Score a 83/100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

74
/ 100
Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

  • Salesforce84
  • Zendesk

Perk and Benefits Score at Salesforce vs Zendesk

82
/ 100
Salesforce

Employees at Salesforce rate their Perk and Benefits Score a 82/100, with Legal and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

80
/ 100
Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

  • Salesforce
  • Zendesk81

Professional Development Score at Salesforce vs Zendesk

77
/ 100
Salesforce

Employees at Salesforce rate their Professional Development Score a 77/100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 18%

59
/ 100
Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

  • Salesforce
  • Zendesk59

Leadership Culture Ratings vs Zendesk

Salesforce
86 / 100

Leadership Culture Ratings vs Zendesk
Winner by 10%

Salesforce rates % higher than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 12656 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your executive team?".

  • Salesforce
  • Zendesk77

Compensation Culture Ratings vs Zendesk

Salesforce
83 / 100

Compensation Culture Ratings vs Zendesk
Winner by 7%

Salesforce rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 4513 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

  • Salesforce
  • Zendesk76

Team Culture Ratings vs Zendesk

Salesforce
89 / 100

Team Culture Ratings vs Zendesk
Winner by 7%

Salesforce rates % higher than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 4148 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Salesforce
  • Zendesk82

Environment Culture Ratings vs Zendesk

Salesforce
77 / 100

Environment Culture Ratings vs Zendesk
Winner by 2%

Salesforce rates % higher than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 7852 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

  • Salesforce
  • Zendesk75

Sentiment Culture Ratings vs Zendesk

Salesforce
85 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 7%

Salesforce rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 5383 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

  • Salesforce
  • Zendesk78