SAP Claimed Company

EMPLOYEE PARTICIPANTS: 894

TOTAL RATINGS: 8445

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 198

TOTAL RATINGS: 2811

SAP vs Zendesk

Compare SAP versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 894 employees and customers of SAP and 198 employees and customers of Zendesk.

SAP

SAP's brand is ranked #185 in the list of Global Top 1000 Brands, as rated by customers of SAP. SAP has a positive social sentiment, when analyzing social media channels and online mentions. Their current market cap is $154.48B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Zendesk has a neutral social sentiment, when analyzing social media channels and online mentions. Their current market cap is $6.85B.

4.1/5

Product Quality

4.2/5

3.9/5

Pricing

4.1/5

4/5

Customer Service

4.1/5

NPS Score

58%	Promoters
19%	Passive
23%	Detractors

NPS Score

64%	Promoters
15%	Passive
21%	Detractors

Net Promoter Score
Winner by 8

See how SAP compares to its competitors

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at SAP vs Working at Zendesk

86 / 100

CEO Rating
Winner by 3%

Mikkel Svane

83 / 100

CEO Rating

SAP

SAP doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Mikkel Svane, 83/100. This score is 3% lower than the scores of SAP's CEO, Christian Klein. Employees in the Customer Support and Product departments rate Mikkel Svane the highest.

CEO Score 86

CEO Score

CEO Score 83

Overall Culture 80

Overall Culture

Overall Culture 80

eNPS

Gender Score 79

Gender Score

Gender Score 79

Diversity Score 75

Diversity Score

Diversity Score 77

Perk And Benefits 86

Perk And Benefits

Perk And Benefits 85

Professional Dev. 58

Professional Dev.

Professional Dev. 61

Overall Culture at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Overall Culture a 80/100, with HR and Customer Success as the two departments that rate their experience the highest.

Tied

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Tied

SAP80
Zendesk80

Employee Net Promoter Score at SAP vs Zendesk

eNPS

SAP

475 Promoters 67%

123 Passives 17%

112 Detractors 16%

Employee Net Promoter Score
Winner by 11%

eNPS

Zendesk

92 Promoters 58%

37 Passives 24%

29 Detractors 18%

SAP50
Zendesk40

Gender Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Gender Score a 79/100, with HR and Customer Success as the two departments that rate their experience the highest.

Tied

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Tied

SAP79
Zendesk

Diversity Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Diversity Score a 75/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

SAP75
Zendesk

Perk and Benefits Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Perk and Benefits Score a 86/100, with Communications and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

SAP86
Zendesk86

Professional Development Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Professional Development Score a 58/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

SAP58
Zendesk

Leadership Culture Ratings vs Zendesk

Tied

SAP tied with Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 2615 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How often do you get valuable feedback on how to improve at work?".

SAP81
Zendesk81

Compensation Culture Ratings vs Zendesk

SAP

81 / 100

Compensation Culture Ratings vs Zendesk
Winner by 1%

Zendesk

80 / 100

SAP rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 1701 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

SAP81
Zendesk80

Team Culture Ratings vs Zendesk

SAP

85 / 100

Team Culture Ratings vs Zendesk
Winner by 1%

Zendesk

84 / 100

SAP rates % higher than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 1437 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

SAP85
Zendesk84

Environment Culture Ratings vs Zendesk

SAP rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 1433 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

SAP75
Zendesk77

Sentiment Culture Ratings vs Zendesk

SAP

84 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 1%

Zendesk

83 / 100

SAP rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 1804 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

SAP84
Zendesk84