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VS
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SAP Claimed Company
EMPLOYEE
PARTICIPANTS
894
TOTAL
RATINGS
8445
Zendesk Claimed Company
EMPLOYEE
PARTICIPANTS
198
TOTAL
RATINGS
2811

SAP vs Zendesk

Compare SAP versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 894 employees and customers of SAP and 198 employees and customers of Zendesk.

SAP

SAP's brand is ranked #185 in the list of Global Top 1000 Brands, as rated by customers of SAP. SAP has a positive social sentiment, when analyzing social media channels and online mentions. Their current market cap is $154.48B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Zendesk has a neutral social sentiment, when analyzing social media channels and online mentions. Their current market cap is $6.85B.


4.1/5
Product Quality
4.2/5
3.9/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
35
NPS Score
58%Promoters
19%Passive
23%Detractors
43
NPS Score
64%Promoters
15%Passive
21%Detractors

Net Promoter Score
Winner by 8


Working at SAP vs Working at Zendesk

Christian Klein SAP's CEO
86 / 100

CEO Rating
Winner by 3%

83 / 100

CEO Rating

SAP

SAP doesn't have enough ratings to calculate the Team Culture Ratings.

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Zendesk

Employees at Zendesk rate their CEO, Mikkel Svane, 83/100. This score is 3% lower than the scores of SAP's CEO, Christian Klein. Employees in the Customer Support and Product departments rate Mikkel Svane the highest.


CEO Score 86
CEO Score
CEO Score 83
Overall Culture 80
Overall Culture
Overall Culture 80
51
eNPS
40
Gender Score 79
Gender Score
Gender Score 79
Diversity Score 75
Diversity Score
Diversity Score 77
Perk And Benefits 86
Perk And Benefits
Perk And Benefits 85
Professional Dev. 58
Professional Dev.
Professional Dev. 61

Overall Culture at SAP vs Zendesk

80
/ 100
SAP

Employees at SAP rate their Overall Culture a 80/100, with HR and Customer Success as the two departments that rate their experience the highest.

Tied

80
/ 100
Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Tied

  • SAP80
  • Zendesk80

Employee Net Promoter Score at SAP vs Zendesk

51
eNPS
SAP
475 Promoters 67%
123 Passives 17%
112 Detractors 16%

Employee Net Promoter Score
Winner by 11%

40
eNPS
Zendesk
92 Promoters 58%
37 Passives 24%
29 Detractors 18%
  • SAP50
  • Zendesk40

Gender Score at SAP vs Zendesk

79
/ 100
SAP

Employees at SAP rate their Gender Score a 79/100, with HR and Customer Success as the two departments that rate their experience the highest.

Tied

79
/ 100
Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Tied

  • SAP79
  • Zendesk

Diversity Score at SAP vs Zendesk

75
/ 100
SAP

Employees at SAP rate their Diversity Score a 75/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

77
/ 100
Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

  • SAP75
  • Zendesk

Perk and Benefits Score at SAP vs Zendesk

86
/ 100
SAP

Employees at SAP rate their Perk and Benefits Score a 86/100, with Communications and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

85
/ 100
Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

  • SAP86
  • Zendesk86

Professional Development Score at SAP vs Zendesk

58
/ 100
SAP

Employees at SAP rate their Professional Development Score a 58/100, with Customer Success and Operations as the two departments that rate their experience the highest.

61
/ 100
Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

  • SAP58
  • Zendesk

Leadership Culture Ratings vs Zendesk

SAP tied with Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 2615 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How often do you get valuable feedback on how to improve at work?".

  • SAP81
  • Zendesk81

Compensation Culture Ratings vs Zendesk

SAP
81 / 100

Compensation Culture Ratings vs Zendesk
Winner by 1%

SAP rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 1701 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

  • SAP81
  • Zendesk80

Team Culture Ratings vs Zendesk

SAP
85 / 100

Team Culture Ratings vs Zendesk
Winner by 1%

SAP rates % higher than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 1437 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

  • SAP85
  • Zendesk84

Environment Culture Ratings vs Zendesk

SAP rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 1433 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

  • SAP75
  • Zendesk77

Sentiment Culture Ratings vs Zendesk

SAP
84 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 1%

SAP rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 1804 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

  • SAP84
  • Zendesk84