SAP Claimed Company

EMPLOYEE PARTICIPANTS: 1772

TOTAL RATINGS: 13642

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 355

TOTAL RATINGS: 4388

SAP vs Zendesk

Compare SAP versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1772 employees and customers of SAP and 355 employees and customers of Zendesk.

SAP

SAP's brand is ranked #185 in the list of Global Top 1000 Brands, as rated by customers of SAP. Their current market cap is $154.48B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

4.1/5

Product Quality

4.2/5

3.9/5

Pricing

4/5

Customer Service

4/5

NPS Score

57%	Promoters
18%	Passive
25%	Detractors

NPS Score

63%	Promoters
15%	Passive
22%	Detractors

Net Promoter Score
Winner by 9

See how SAP compares to its competitors

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at SAP vs Working at Zendesk

81 / 100

CEO Rating
Winner by 6%

Tom Eggemeier

75 / 100

CEO Rating

SAP

SAP doesn't have enough ratings to calculate the Team Culture Ratings.

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Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 6% lower than the scores of SAP's CEO, Christian Klein. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 81

CEO Score

CEO Score 75

Overall Culture 79

Overall Culture

Overall Culture 76

eNPS

Gender Score 79

Gender Score

Gender Score 78

Diversity Score 76

Diversity Score

Diversity Score 74

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 80

Professional Dev. 60

Professional Dev.

Professional Dev. 59

Overall Culture at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Overall Culture a 79/100, with HR and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

SAP79
Zendesk

Employee Net Promoter Score at SAP vs Zendesk

eNPS

SAP

843 Promoters 61%

263 Passives 19%

270 Detractors 20%

Employee Net Promoter Score
Winner by 19%

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

SAP42
Zendesk

Gender Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Gender Score a 79/100, with HR and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

SAP79
Zendesk

Diversity Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Diversity Score a 76/100, with Customer Support and Business Development as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

SAP76
Zendesk

Perk and Benefits Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Perk and Benefits Score a 85/100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

SAP
Zendesk81

Professional Development Score at SAP vs Zendesk

/ 100

SAP

Employees at SAP rate their Professional Development Score a 60/100, with Customer Success and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

SAP
Zendesk59

Leadership Culture Ratings vs Zendesk

SAP

79 / 100

Leadership Culture Ratings vs Zendesk
Winner by 3%

Zendesk

76 / 100

SAP rates % higher than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 4243 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Are your company's goals clear, and are you invested in them?".

SAP79
Zendesk

Compensation Culture Ratings vs Zendesk

SAP

79 / 100

Compensation Culture Ratings vs Zendesk
Winner by 3%

Zendesk

76 / 100

SAP rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 2642 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

SAP
Zendesk76

Team Culture Ratings vs Zendesk

Tied

SAP tied with Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 2233 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

SAP
Zendesk82

Environment Culture Ratings vs Zendesk

SAP rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 2134 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

SAP
Zendesk75

Sentiment Culture Ratings vs Zendesk

SAP

81 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 3%

Zendesk

78 / 100

SAP rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 3250 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

SAP81
Zendesk