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This company has serious issues and practices of dubious legality. They routinely ignore issues and the contractors on whose backs they make all of their money. They do not honour agreements or contract details, and resort to legal threats to intimidate rather than resolve employee issues.
What's going wrong and how can it be improved?
Demonstrably illegal (fraudulent) practises towards their clients and their contractors. Wilful negligence to conflict resolution; they simply ignore anyone with problems hoping they'll go away, or use their own quasi-legal team's threats in attempts to silence.
Why do you feel undervalued and what would make you feel better about your compensation?
If you say a pay increase is automatically built into a contract, actually follow through. Into my fourth year, the first year's, second year's, and third year's increases were never applied, and all inquiries are not recorded by HR, so it's a blank slate each time.
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