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Olo has a great family first culture, and is also a genuinely remote culture. The product constantly iterates and provides a much needed service! Salaries on the customer success team (which has quite a large silo of teams that aren't really customer success) are lower than industry average.
What did you like most about the interview process?
It was thorough. Communication was good and expectations were always on point.
What is most positive about the culture and environment at your company?
Family first. Remote positive. CEO is an amazing human who walks the family first walk.
What do you like best about the leadership team?
Lots of autonomy on my team. I'm trusted to be where I need to be and not micro-managed.
Why do you feel undervalued and what would make you feel better about your compensation?
As stated, my team is housed under the customer success silo, which isn't terribly fitting. CS is paid well below industry average and we aren't compared to comparable roles.
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