-20
eNPS Score
Q&A With OnTrac Employees
We summarize the culture at OnTrac with our Operating Standard, "Every Package, Every Day"—an ethos of service and commitment to safely provide our customers the competitive advantage.
How employees describe working at OnTrac
They dont follow laws properly
Everything needs to improve at Ontrac.
telephone number to teach a live customer service representative. your listed number 800-335-5000 does not seem to be a working number
Great customer service has been great.
Safety and make sure the work area clean
What it's like to work at OnTrac
- OnTrac employees generally work 8.7 hrs a day
- Employees at OnTrac report the work pace is comfortably fast
- 65% of OnTrac employees look forward to interacting with their team every day
- OnTrac employees most often take 0-10 paid vacation and sick days each year
- 60% of OnTrac employees report they are happy with their work life balance
- OnTrac employees never get valuable feedback on how to improve at work
- 50% of OnTrac employees call their work environment negative
Q&A With OnTrac Employees
IDX: 0 TOT: 12
How would you compare interviewing at OnTrac to other places you've interviewed?
Would You Be Willing To Lease One Of our vehicles for your route to ensure it is the correct size to do your route? It DOES NOT MATTER IF YOUR WILLING... YOU MUST LEASE THEIRS OR THERE IS NO ROUTE!
What questions do they ask during the interview process at OnTrac?
Are you willing to work until the job is done?
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Where can I get a copy of my W2?
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who do I contact to receive my w2
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How do I reach someone on the mgmt team regarding a package that was marked "delivered" and I NEVER RECEIVED IT.? I contacted the OnTrac C.S.by submitting a ticket. The response was very vague. " Your package was marked delivered. Contact the seller.
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Your drivers in CA are stealing packages, dropping them behind buildings and or handing them to anyone , and not asking for ID . They choose not to go into the building and hand package to front desk thus preventing customers from receiving orders.
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Where can I send a verification of employment
How are the managers at OnTrac?
OnTrac employees rate their manager a D or 55/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also doesn't feel comfortable providing negative feedback directly to their boss.
What do employees at OnTrac think about their benefits?
41% of OnTrac employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation.
How's career growth and advancement at OnTrac?
On average, majority of employees do not have a mentor to help them navigate their career at OnTrac.
Curious about what work's like at OnTrac?
Anonymously Ask OnTrac Employees Any Question
Should I work at OnTrac?
34% of OnTrac employees would encourage their friends to become coworkers, whereas 12% are neutral and 54% would not recommend working at OnTrac to their friends.
| 34% | Promoters |
|---|---|
| 12% | Passive |
| 54% | Detractors |
