6
eNPS Score
Q&A With FedEx Employees
FedEx is constantly on the look-out for talented people who share the basic qualities of honesty, enthusiasm, creativity and respect for co-workers and customers. As a global company, FedEx embodies a culture that respects diversity and strives to develop all its employees to their fullest potential. Management understands that FedEx will only continue to be successful with fully dedicated employees. This is core to our philosophy of People-Service-Profit.
How employees describe working at FedEx
Hostile work environment from senior leaders
Review from Operations Dept
I love it. I couldn't be more satisfied
Review from Operations Dept
An intimidating environment were managers push employees to be combative with each other. Allow retaliation in office
Review from Operations Dept
I have enjoyed the teamwork & challenges even when events had less than successful outcome
Review from Customer Support Dept
We watch out for each other.
Review from Operations Dept
What it's like to work at FedEx
- FedEx employees generally work 8.7 hrs a day
- Employees at FedEx report the work pace is comfortably fast
- On a typical day, employees at FedEx have 1 meeting
- 82% of FedEx employees look forward to interacting with their team every day
- FedEx employees most often take 20-30 paid vacation and sick days each year
- 53% of FedEx employees report they are happy with their work life balance
- FedEx employees never get valuable feedback on how to improve at work
- 68% of FedEx employees call their work environment positive
Q&A With FedEx Employees
IDX: 0 TOT: 169
How much and how often do raises happen at FedEx?
Top Employee Response
In October 2022 3% which is about 50 cents .... and they act like it is something great that employees should be so thankful for.
They have a 10 step pay scale now for all hourly employees. I’ve been with the company for 22 years and am currently on step 7. According to this scale I’ve a raise about once every 3 years. Given the fact that a majority of my career at the company was during an economic boom in the country I would say raises come sparingly, at least for hourly employees.
Ive been at FedEx Freight for 9 years and we only get 30 cents per year for cost of living. It's a joke in 2022
How's the work life balance at FedEx?
Top Employee Response
Bad. Can't plan for anything.
There is no balance. My wife was in the hospital having an operation and I had to work.
The job is very productive, fun and fast paced. The more that's done in a shift the better your production will be. When I was a package handler, I did mostly four trucks a day on a slow day. It's real easy to get up to advancement if you're willing to show commitment and have a great relationship with your managers.
What unique perks and benefits does FedEx provide?
Top Employee Response
Pension is good benefit
We’re an airline, so we have benefits with other airlines and hotels. We also get corporate discounts with Verizon, AT&T and Sprint of 23%.
shipping discount, some non rev flight benefits
does the company give bonuses? what % are they on average?
Top Employee Response
The bonuses are not given to hourly employees.
Drivers receive a bonus twice a year; 2% is the least I have received, and 4% is the most. This is based on a driver’s total income of the previous 6 months; for me, that means $750’ish on the low side, and $1500’ish on the high side.
FedEx Freight employees receive bonuses across the board. I do not know the metrics other than it happens twice a year.
What's the vibe like in the Operations dept at FedEx? How many hours are you working?
Very stressful and demanding. Lots of extra hours cleaning up unfinished work
Moral is low..most drivers are over maxed on stops and miles..pushed over the limit...no one is allowed over time.
Good vibe. We have a good group right now. 20-30
What benefits does FedEx provide?
Top Employee Response
They provide health, dental, vision insurance. 401K. The insurance is definitely not as good as it use to be.
Eye/ medical/ dental. Great 401k program. They chip in up to 5 %if your putting away at least 6. 2500 cap a year. Very very good. Take advantage of it.
good pay .med insurance. .vacation
What's one thing you wish you'd known before joining FedEx?
Top Employee Response
That they promote bullying intimidation discrimination. They still your knowledge and take credit for them selves
Work/Life balance
That FedEx is not any different the any other company.
Why do you feel undervalued and what would make you feel better about your compensation at FedEx?
Top Employee Response
fed ex vs. fed ex ground...Your company has nor shows any respect for ground services. I deliver 3 times as much freight at 1/3 the wage
OT distributed infairly, no cost of living adjustment in several years
We should have fair pay with vacation and benefits and that is just not the case for FedEx Ground.
What does the leadership team at FedEx need to get better at?
Top Employee Response
They play alot of favoritism and are not honest
leadership does not exist in fedex. preferentialism, diecrimination and defamation are to the highest
treat people fair
How much diversity is there among employees at FedEx?
Yes
Theres alot of diversity
LOTS! if you're a proponent of diversity for the sake of diversity FedEx is your company
How's the morale at FedEx?
Horrible
Morale is good! We have fun, work hard, sometimes banter a bit. This is a great place to work!
Generally low and negative on every rung of the ladder. Work life balance is a joke if you are anything higher than a package handler and while the company prides itself on offering solutions to fixing them, they're all impractical or impossible. With the shift to a 6 day a week operation without practical increases in staffing the already stressed and overworked staff are pushed even further in an effort to accomplish an additional days worth of work with less people. With the most recent bout of raises being a flat % company wide vs effort based rewards the most incompetent of fools got the same % raise that someone exceptional did. It often feels that upper management makes decisions based on what makes them look good versus what is practical, intelligent, and considerate of the staff at large. The staff is aware of this and great talent often leaves for similar and less stressful jobs as a result.
If you could make changes, how would you improve the culture at FedEx?
Top Employee Response
Teach respect and trust....to many rules of the day..
More incentive for workers.
If I was the manager,I'd think more about my employees instead of myself
What makes you most happy at FedEx?
Top Employee Response
Challenging days on the road to make the impossible possible. The interaction with customers, knowing I can answer any question..
Getting my job done, on time and making my customers happy
Seeing and servicing my customers.
What is most positive about the culture and environment at FedEx?
Top Employee Response
The have always remained true to the PSP philosophy
Although there are many people at our station from different backgrounds, we all come together and work well as a team.
Everything is scrutinized and measured, but this is the way it is anywhere you go. Do your job and that is job security.
What needs to change to make the company culture better at FedEx?
Top Employee Response
There was a time when we had bowling leagues, golf leagues and other team building activities. No one in management is supporting this.
The sort manager is more worried about Total Labor hours, and getting people off the clock, than she is about the quality of work being done
Fedex chooses to use the stick instead of a carrot to get work out of there employees
How's the leadership on the Operations team at FedEx?
Spotty. Some are very good, others are quite bad
Yells at you! Tells you to take and do it..managers cant do it..but they expect you to do it. Slows down belt when upper management comes around...
He complains allot about every little thing.
How do you feel about going to work at FedEx everyday?
I left ...not worth the headache of dealing with mgmt
I don't. ..the worst thing you can do is look like you enjoy your job...
Good sometimes challanged
What do your coworkers need to improve and how could you work together better at FedEx?
Top Employee Response
Most of my coworkers are great there are a few who don't work as a team and are not team players
need stop milking clock and have respect for one other
New hires need to be trained better & held accountable for not doing their job right.
What's going wrong and how can it be improved at FedEx?
Top Employee Response
local mgmt needs to work with us ...too much politics and a lack of cooperation. ..just get out the gate fast and deal with it
Benefits-pay- maintenance of vehicles delivery methods
Too many lies with regards to future plans
Does FedEx drug test or do a background check?
Top Employee Response
Yes
Background check but why
No
What should I wear for an interview at FedEx?
Top Employee Response
You should always dress for success no matter what position you're applying for. Men should wear dark slacks and a plain whit or blue or grey shirt and tie. A nice suit is good too, again, black, blue, or grey. Women should wear something casual, but simple. Nothing gaudy, nothing too colorful. You dont want the attention to be on your ensemble in a negative way
Suit, dress for success
Jeans and a decent shirt
What do people at FedEx think about the CEO? What do they do well and what can they improve?
Don't think much of us really care for the way the CEOs are pushing our managers kind of ridiculous. We all work differently and I'm pretty sure we all take pride in our work we are human beings and they need to realize that!
Can approve more time off and better insurance and better .communication with workers .and a slower pase in work place
Mr Smith is the best. He is a true leader and visionary. He could work on how political everything is
How secure do you feel at your job at FedEx?
One day at a time
I feel secure
medium
How challenged are you at FedEx?
Yes
Daily...challenge is not to go find another job
Moderately challanged
How do I do well in an interview at FedEx?
Be professional but friendly
Use the star method prepare for behavioral questions
Be willing to work hard
Curious about what work's like at FedEx?
Anonymously Ask FedEx Employees Any Question
Should I work at FedEx?
43% of FedEx employees would encourage their friends to become coworkers, whereas 20% are neutral and 37% would not recommend working at FedEx to their friends.
| 43% | Promoters |
|---|---|
| 20% | Passive |
| 37% | Detractors |
