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FedEx Company Culture
FedEx Culture
This score is derived from employee ratings & reviews3.9/5
FedEx's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
B+Gender
BDiversity
BManager
BLeadership
B-FedEx CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Frederick Smith
69 /100
See More
Diversity at FedEx
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at FedEx have rated Team, Work Culture, and Environment as the highest categories they have scored
Women at FedEx
Top 25%Top 25% of Similar Size Companies on Comparably
B
Women at FedEx have rated Team, Outlook, and Work Culture as the highest categories they have scored
FedEx eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
Recommend to a Friend?
6
FedEx employees are 6% more likely to recommend FedEx as a great place to work
| 43% | Promoters |
|---|---|
| 20% | Passives |
| 37% | Detractors |
Working at FedEx
Working at FedEx is rated average by 4755 employees, across various culture dimensions. FedEx employees are most satisfied about Environment, Manager, and Leadership categories, putting FedEx’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Memphis, TN. See below in detail how working at FedEx was rated by employees.
Overall Company Culture at FedEx
B
Overall Company Culture at FedEx is rated B
Last updated 2 days ago
Top
35%
FedEx ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
FedEx Employee Reviews
Out of 4645 FedEx employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping FedEx improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From FedEx Employees
- What do you like best about the leadership team?Communication and the ability to solve problems
- What is most positive about the culture and environment at your company?Lots of growth opportunities available
- What are some of the best things about your team?Casual atmosphere amongst fellow managers
Constructive Feedback From FedEx Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I feel undervalued because I gave decades of dedication, professionalism, and care, and when I needed understanding and protection the most, I was treated as a liability instead of a human being. What makes it even harder is knowing that the people who should have known better looked the other way.
- What needs to change to make the company culture better?Transparency from corporate to lower level employees. Proper compensation
- What's going wrong and how can it be improved?They need to pay couriers enough for them to care.
FedEx Company Information
FedEx Company Overview
FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services.
FedEx was founded in 1973 and its current CEO is Frederick Smith. Since its inception 53 years ago, FedEx has grown to 115000 employees.
FedEx Mission, Vision & Values
FedEx Mission Statement
FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.
FedEx Values
Our shared mission, strategy, values and The Purple Promise help us make this happen. People. We value our people and promote diversity in our. ... Service. ... Innovation. ... Integrity. ... Responsibility. ... Loyalty We earn the respect and confidence of our FedEx people, ... “I will make every FedEx experience outstanding.”
| Headquarter | 942 South Shady Grove Road Memphis, TN United States of America |
|---|---|
| Website | www.fedex.com |
| Founding Date | 1973 |
| Tel | 1(800) 463-3339 |
| Company Status | Public |
| Stock | FDX |
FedEx Competitors
FedEx competitors include TNT, DHL, C.H. Robinson, and UPS. FedEx ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how FedEx compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
FedEx Employees
FedEx has 115000 employees. 4755 employees at FedEx have reviewed FedEx across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 4755 FedEx employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at FedEx are not very pleased with their total compensation at FedEx, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at FedEx are generally satisfied with their team. 4755 Participants grade the quality of their coworkers a B-. The majority believe the meetings at FedEx are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at FedEx believe the environment at FedEx is positive. Most Participants believe the pace of work at FedEx is comfortably fast. About 62% of the employees at FedEx work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at FedEx are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
FedEx employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at FedEx report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at FedEx have 1 meeting
Meetings
A Day in the Life
82% of FedEx employees look forward to interacting with their team every day
Coworkers
A Day in the Life
FedEx employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
53% of FedEx employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
FedEx employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
68% of FedEx employees call their work environment positive
Environment
Joining FedEx - Employee Onboarding
The prevailing opinion from employees about joining FedEx is that the company was prepared on their first day. FedEx employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
FedEx KPIs and OKRs
At FedEx 45% of employees think their department KPIs and OKRs are clear. Employees’ understanding of FedEx's KPIs and OKRs is essential for its success. Out of 111 FedEx employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 77 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for FedEx
Featured Articles
FedEx CEO & Leadership
69 /100
FedEx CEO Awards and Recognitions
Frederick’s approval rate is just above average, putting Frederick in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Memphis, TN. Frederick Smith is well regarded by employees for the Environment FedEx offers, and ranks among the Top 20% of CEOs by employees in that category. Frederick is most liked by employees in the IT department and employees in the Sales department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to FedEx’s competitors, Frederick Smith ranks just above C.H. Robinson’s CEO Bob Biesterfeld. With Frederick’s leadership, FedEx employee respondents are most happy about their Environment and Manager. Frederick was rated slightly below average for Professional Development.
FedEx Leadership
The FedEx Executive Team is rated a “C+” and led by CEO Frederick Smith, Managing Director Angie Houston, and Vice President - FTC Strategy, Planning, Engineering, Innovation, Customer Identity D Jackson
Frederick Smith CEO / President
Frederick Smith serves as the CEO / President of FedEx.
Angie Houston Managing Director
Angie Houston serves as the Managing Director of FedEx. Angie started at FedEx in December of 2006. Angie currently... read more
D Jackson Vice President - FTC Strategy, Planning, Engineering, Innovation, Customer Identity
D Jackson serves as the Vice President - FTC Strategy, Planning, Engineering, Innovation, Customer Identity of FedEx.
Donald Comer Staff Vice President, Operations Analysis
Donald Comer serves as the Staff Vice President, Operations Analysis of FedEx. Donald started at FedEx in April of 2017.... read more
Dottie Berry VP, Strategy Planning & Analysis
Dottie Berry serves as the VP, Strategy Planning & Analysis of FedEx.
Gloria Boyland Corporate Vice President, Operations & Service Support
Gloria Boyland serves as the Corporate Vice President, Operations & Service Support of FedEx. Gloria started at FedEx in... read more
Gary Bronson VP IT Operations
Gary Bronson serves as the VP IT Operations of FedEx. Gary started at FedEx in December of 2011. Gary currently resides... read more
Shannon Brown Sr VP/Hr
Shannon Brown serves as the Sr VP/Hr of FedEx. Shannon started at FedEx in September of 2008. Shannon currently resides... read more
Rob Carter EVP - FedEx Information Services
Rob Carter serves as the EVP - FedEx Information Services of FedEx. Rob started at FedEx in June of 2000. Rob currently... read more
FedEx Salaries
How much does FedEx pay?
How much do people at FedEx get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FedEx is $133,072, or $63 per hour, while the estimated median salary is $120,847, or $58 per hour.
At FedEx, the highest paid job is a Director of Sales at $230,367 annually and the lowest is a Sales Associate at $32,000 annually. Average FedEx salaries by department include: Sales at $153,720, Customer Support at $68,101, Engineering at $137,503, and Design at $122,304. Half of FedEx salaries are above $120,847.
2240 employees at FedEx rank their Compensation in the Top 50% of similar sized companies in the US (based on 6791 ratings) while 2172 employees at FedEx rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 2264 ratings).
Salaries contributed from FedEx employees include job titles like Engineering Manager, Architect, Product Manager, and Product Marketing. Comparably data has a total of 25 salary records from FedEx employees.
Last updated 3 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $56k | $56k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $177k | $177k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $305k | $305k | 100th Percentile |
$133,072*
Average Compensation
$120,847*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
FedEx Salaries by City
- Denver
- Dallas
- Fort Worth, TX
- Colorado Springs, CO
- San Francisco
- Austin
- San Diego
- Boston
- Cleveland, OH
- Richmond, VA
- Milwaukee, WI
- Pittsburgh, PA
- Seattle
FedEx Salaries by Department
Diversity & Inclusion at FedEx
Diverse employees at FedEx score the company 70/100 across various culture categories, placing FedEx in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at FedEx across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
FedEx Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
FedEx PTO
FedEx's PTO and Vacation policy typically gives 20-30 days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is FedEx's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. FedEx's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
FedEx Careers
FedEx Jobs
No Recent Jobs found for FedEx on Comparably
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H1B Visa
In 2019, FedEx applied for 323 H1B visas. Of the work permits applied for, 98% were approved.
Work Permit Application Outcome
FedEx has a total of 115000 employees
323
Total Applied
H1B Applications Outcome
- 98% Granted (316 out of 323)
- <1% Denied (2 out of 323)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 323)
- 2% Certified-Withdrawn Application was approved but later withdrawn by employer (5 out of 323)
This data was calculated using publicly sourced data from OFLC Performance Data
Let FedEx Know You Want To Work There
Overview of Candidates Interested in FedEx on Comparably
Candidates By Department
Customer Support | 43% | |
|---|---|---|
All Industries | 22% | |
Operations | 17% | |
Sales | 6% | |
Engineering | 3% | |
Other | 9% |
Candidates By Location
Pittsburgh | 5% | |
|---|---|---|
Dallas | 4% | |
Tampa | 3% | |
Salt Lake City | 3% | |
Memphis | 3% | |
Other | 81% |
FedEx Internship Program
Acquiring a position in FedEx's Internship Program is generally not difficult. Why intern at FedEx? Employees are happy at FedEx and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. FedEx employees say they’re never bored at work. Additionally, 56% have developed close friendships with their co-workers.
How difficult is it to get an internship at FedEx?
Engineering
Operations
Customer Support
IT
Very Difficult33%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Engineering Interns
Very Difficult21%
Somewhat Difficult12%
Not Difficult32%
Difficult6%
Does Not Offer Internships29%
Answered by 34 Operations Interns
Very Difficult0%
Somewhat Difficult29%
Not Difficult28%
Difficult0%
Does Not Offer Internships43%
Answered by 7 Customer Support Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult67%
Difficult0%
Does Not Offer Internships33%
Answered by 3 IT Interns
Frequently Asked Questions regarding FedEx
What is FedEx address?
FedEx location is at 942 South Shady Grove Road
Who is the CEO of FedEx?
FedEx CEO is Frederick Smith, their score by employees is 69
What is FedEx eNPS?
The eNPS for FedEx is 6
What is FedEx revenue?
FedEx revenue is $60B
What is the salary for Executive Assistant in FedEx?
Executive Assistant average salary in the US is 73k
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