FedEx Competitors | Comparably
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FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. read more
EMPLOYEE
PARTICIPANTS
4814
TOTAL
RATINGS
43425
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FedEx Competitors

FedEx competitors include TNT, C.H. Robinson, DHL and UPS. FedEx ranks 1st in Gender Score on Comparably vs its competitors. See below how FedEx compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See FedEx Culture vs Competitors:

FedEx Competitors
RankCompanyScore
1DHL73
2TNT73
3FedEx70
4C.H. Robinson69
5UPS64

FedEx Competitors at a Glance

CEO Ratings Comparison

FedEx's CEO Score Ranks 3rd

3813 Employees at FedEx rate Frederick Smith a 69 out of 100, which ranks them 3rd below DHL's CEO,Greg Hewitt. Last rating was a day ago.

  1. 1st
    David Binks TNT's CEO
    David Binks
    TNT
    78
    out of 100

    19 Employees at TNT rate David Binks a 78 out of 100, which ranks them 1st out of FedEx's competitors. Last rating was months ago.

  2. 2nd
    Greg Hewitt DHL's CEO
    Greg Hewitt
    DHL
    75
    out of 100

    701 Employees at DHL rate Greg Hewitt a 75 out of 100, which ranks them 2nd out of FedEx's competitors. Last rating was months ago.

  3. 3rd
    Frederick Smith FedEx's CEO
    Frederick Smith
    FedEx
    69
    out of 100
  4. 4th
    Bob Biesterfeld C.H. Robinson's CEO
    Bob Biesterfeld
    C.H. Robinson
    69
    out of 100

    164 Employees at C.H. Robinson rate Bob Biesterfeld a 69 out of 100, which ranks them 4th out of FedEx's competitors. Last rating was months ago.

  5. 5th
    Carol B. Tomé UPS' CEO
    Carol B. Tomé
    UPS
    59
    out of 100

    4689 Employees at UPS rate Carol B. Tomé a 59 out of 100, which ranks them 5th out of FedEx's competitors. Last rating was 9 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1David BinksTNT78
2Greg HewittDHL75
3Frederick SmithFedEx69
4Bob BiesterfeldC.H. Robinson69
5Carol B. ToméUPS59
Product Quality Score Comparison

FedEx Ranks 2nd in Product Quality Score

812 Customers rate FedEx's Product Quality Score a 3.6/5, which ranks it 2nd against its competitors, below DHL.

  1. 1st
    DHL
    3.9 / 5
  2. 2nd
    FedEx
    3.6 / 5
  3. 3rd
    UPS
    3.1 / 5
  4. 4th
    C.H. Robinson
    2.7 / 5
  5. 5th
    TNT
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1DHL78
2FedEx72
3UPS62
4C.H. Robinson55
5TNT55
NPS Comparison

FedEx Ranks 2nd in Net Promoter Score

1026 Customers rate FedEx's Net Promoter Score a 19, which ranks it 2nd against its competitors, below DHL. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend FedEx to a friend?”.

  1. 1st
    DHL
    32
  2. 2nd
    FedEx
    19
  3. 3rd
    UPS
    -1
  4. 4th
    C.H. Robinson
    -19
  5. 5th
    TNT
    -36
NPS Comparison
RankCompany Score
1DHL32
2FedEx19
3UPS-1
4C.H. Robinson-19
5TNT-36
Pricing Score Comparison

FedEx Ranks 2nd in Pricing Score

738 Customers rate FedEx's Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below DHL.

  1. 1st
    DHL
    3.7 / 5
  2. 2nd
    FedEx
    3.4 / 5
  3. 3rd
    UPS
    3 / 5
  4. 4th
    C.H. Robinson
    2.9 / 5
  5. 5th
    TNT
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1DHL75
2FedEx68
3UPS60
4C.H. Robinson58
5TNT51
Customer Service Comparison

FedEx Ranks 2nd in Customer Service

706 Customers rate FedEx's Customer Service a 3.5/5, which ranks it 2nd against its competitors, below DHL.

  1. 1st
    DHL
    3.9 / 5
  2. 2nd
    FedEx
    3.5 / 5
  3. 3rd
    UPS
    3 / 5
  4. 4th
    C.H. Robinson
    2.8 / 5
  5. 5th
    TNT
    2.6 / 5
Customer Service Comparison
RankCompany Score
1DHL78
2FedEx70
3UPS60
4C.H. Robinson57
5TNT53
Overall Culture Score Comparison

FedEx Ranks 3rd in Overall Culture Score

4814 Employees rate FedEx's Overall Culture a 70/100, which ranks it 3rd against its competitors, below TNT. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    DHL
    73 / 100
  2. 2nd
    TNT
    73 / 100
  3. 3rd
    FedEx
    70 / 100
  4. 4th
    C.H. Robinson
    69 / 100
  5. 5th
    UPS
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1DHL73
2TNT73
3FedEx70
4C.H. Robinson69
5UPS64
eNPS Comparison

FedEx Ranks 2nd in Employee Net Promoter Score

3909 Employees rate FedEx's Employee Net Promoter Score a 6, which ranks it 2nd against its competitors, below DHL. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at FedEx to a friend?”.

  1. 1st
    DHL
    22
  2. 2nd
    FedEx
    6
  3. 3rd
    TNT
    5
  4. 4th
    C.H. Robinson
    1
  5. 5th
    UPS
    -11
eNPS Comparison
RankCompany eNPS
1DHL22
2FedEx6
3TNT5
4C.H. Robinson1
5UPS-11
Gender Score Comparison

FedEx Ranks 1st in Gender Score

457 Employees rate FedEx's Gender Score a 73/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at FedEx.

  1. 1st
    FedEx
    73 / 100
  2. 2nd
    C.H. Robinson
    71 / 100
  3. 3rd
    DHL
    68 / 100
  4. 4th
    UPS
    66 / 100
Gender Score Comparison
RankCompany Score
1FedEx73
2C.H. Robinson71
3DHL68
4UPS66
Diversity Score Comparison

FedEx Ranks 2nd in Diversity Score

518 Employees rate FedEx's Diversity Score a 70/100, which ranks it 2nd against its competitors, below DHL. The Diversity Score tracks how positively diverse employees rate their experience at FedEx.

  1. 1st
    DHL
    71 / 100
  2. 2nd
    FedEx
    70 / 100
  3. 3rd
    UPS
    66 / 100
  4. 4th
    C.H. Robinson
    61 / 100
Diversity Score Comparison
RankCompany Score
1DHL71
2FedEx70
3UPS66
4C.H. Robinson61
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