FedEx Claimed Company

EMPLOYEE PARTICIPANTS: 4852

TOTAL RATINGS: 43578

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 8046

TOTAL RATINGS: 68526

FedEx vs UPS

Compare FedEx versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4852 employees and customers of FedEx and 8046 employees and customers of UPS.

FedEx

FedEx's brand is ranked #95 in the list of Global Top 100 Brands, as rated by customers of FedEx. Their current market cap is $57.73B.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

3.6/5

Product Quality

3.1/5

3.4/5

Pricing

3/5

3.5/5

Customer Service

3/5

NPS Score

51%	Promoters
17%	Passive
32%	Detractors

Net Promoter Score
Winner by 19

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

See how FedEx compares to its competitors

Working at FedEx vs Working at UPS

69 / 100

CEO Rating
Winner by 11%

Carol B. Tomé

58 / 100

CEO Rating

FedEx

FedEx doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 58/100. This score is 11% lower than the scores of FedEx's CEO, Frederick Smith. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 69

CEO Score

CEO Score 58

Overall Culture 70

Overall Culture

Overall Culture 64

eNPS

-11

Gender Score 73

Gender Score

Gender Score 66

Diversity Score 71

Diversity Score

Diversity Score 66

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 75

Professional Dev. 55

Professional Dev.

Professional Dev. 51

Overall Culture at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Overall Culture a 70/100, with Business Development and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

FedEx70
UPS64

Employee Net Promoter Score at FedEx vs UPS

eNPS

FedEx

1680 Promoters 43%

781 Passives 20%

1472 Detractors 37%

Employee Net Promoter Score
Winner by 17%

-11

eNPS

UPS

2300 Promoters 35%

1237 Passives 19%

3015 Detractors 46%

FedEx4
UPS-11

Gender Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Gender Score a 73/100, with Marketing and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Customer Support as the two departments that rate their experience the highest.

FedEx
UPS66

Diversity Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Diversity Score a 71/100, with Business Development and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

FedEx
UPS66

Perk and Benefits Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Perk and Benefits Score a 69/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

FedEx
UPS75

Professional Development Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Professional Development Score a 55/100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

FedEx
UPS51

Leadership Culture Ratings vs UPS

FedEx

69 / 100

Leadership Culture Ratings vs UPS
Winner by 11%

UPS

58 / 100

FedEx rates % higher than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 23997 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

FedEx69
UPS58

Compensation Culture Ratings vs UPS

FedEx rates % lower than UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 17942 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

FedEx64
UPS

Team Culture Ratings vs UPS

FedEx

73 / 100

Team Culture Ratings vs UPS
Winner by 7%

UPS

66 / 100

FedEx rates % higher than UPS on Team Culture Ratings vs UPS Ratings based on looking at 15979 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

FedEx
UPS66

Environment Culture Ratings vs UPS

FedEx

73 / 100

Environment Culture Ratings vs UPS
Winner by 4%

UPS

69 / 100

FedEx rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 15272 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

FedEx
UPS69

Sentiment Culture Ratings vs UPS

FedEx

70 / 100

Sentiment Culture Ratings vs UPS
Winner by 6%

UPS

64 / 100

FedEx rates % higher than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 21992 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

FedEx70
UPS64