FedEx Claimed Company

EMPLOYEE PARTICIPANTS: 4807

TOTAL RATINGS: 43397

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 8006

TOTAL RATINGS: 68213

FedEx vs UPS

Compare FedEx versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4807 employees and customers of FedEx and 8006 employees and customers of UPS.

FedEx

FedEx's brand is ranked #95 in the list of Global Top 100 Brands, as rated by customers of FedEx. Their current market cap is $57.73B.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

3.6/5

Product Quality

3.1/5

3.4/5

Pricing

3/5

3.5/5

Customer Service

3/5

NPS Score

51%	Promoters
17%	Passive
32%	Detractors

Net Promoter Score
Winner by 20

-1

NPS Score

43%	Promoters
13%	Passive
44%	Detractors

See how FedEx compares to its competitors

See how UPS compares to its competitors

Working at FedEx vs Working at UPS

69 / 100

CEO Rating
Winner by 10%

Carol B. Tomé

59 / 100

CEO Rating

FedEx

FedEx doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 59/100. This score is 10% lower than the scores of FedEx's CEO, Frederick Smith. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 69

CEO Score

CEO Score 59

Overall Culture 70

Overall Culture

Overall Culture 64

eNPS

-11

Gender Score 73

Gender Score

Gender Score 66

Diversity Score 70

Diversity Score

Diversity Score 66

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 75

Professional Dev. 55

Professional Dev.

Professional Dev. 52

Overall Culture at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Overall Culture a 70/100, with Business Development and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

FedEx70
UPS64

Employee Net Promoter Score at FedEx vs UPS

eNPS

FedEx

1671 Promoters 43%

775 Passives 20%

1459 Detractors 37%

Employee Net Promoter Score
Winner by 17%

-11

eNPS

UPS

2291 Promoters 35%

1236 Passives 19%

2998 Detractors 46%

FedEx4
UPS

Gender Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Gender Score a 73/100, with Marketing and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

FedEx
UPS66

Diversity Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Diversity Score a 70/100, with Business Development and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

FedEx70
UPS66

Perk and Benefits Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Perk and Benefits Score a 69/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

FedEx69
UPS

Professional Development Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Professional Development Score a 55/100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

FedEx55
UPS

Leadership Culture Ratings vs UPS

FedEx

69 / 100

Leadership Culture Ratings vs UPS
Winner by 11%

UPS

58 / 100

FedEx rates % higher than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 23868 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

FedEx69
UPS

Compensation Culture Ratings vs UPS

FedEx rates % lower than UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 17884 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

FedEx64
UPS

Team Culture Ratings vs UPS

FedEx

73 / 100

Team Culture Ratings vs UPS
Winner by 7%

UPS

66 / 100

FedEx rates % higher than UPS on Team Culture Ratings vs UPS Ratings based on looking at 15930 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

FedEx73
UPS

Environment Culture Ratings vs UPS

FedEx

73 / 100

Environment Culture Ratings vs UPS
Winner by 4%

UPS

69 / 100

FedEx rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 15233 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

FedEx73
UPS

Sentiment Culture Ratings vs UPS

FedEx

71 / 100

Sentiment Culture Ratings vs UPS
Winner by 7%

UPS

64 / 100

FedEx rates % higher than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 21889 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

FedEx71
UPS64