FedEx Claimed Company

EMPLOYEE PARTICIPANTS: 4755

TOTAL RATINGS: 43080

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 7958

TOTAL RATINGS: 67832

FedEx vs UPS

Compare FedEx versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4755 employees and customers of FedEx and 7958 employees and customers of UPS.

FedEx

FedEx's brand is ranked #95 in the list of Global Top 100 Brands, as rated by customers of FedEx. Their current market cap is $57.73B.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

3.6/5

Product Quality

3.1/5

3.4/5

Pricing

3/5

3.5/5

Customer Service

3/5

NPS Score

51%	Promoters
17%	Passive
32%	Detractors

Net Promoter Score
Winner by 19

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

See how FedEx compares to its competitors

Working at FedEx vs Working at UPS

69 / 100

CEO Rating
Winner by 10%

Carol B. Tomé

59 / 100

CEO Rating

FedEx

FedEx doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 59/100. This score is 10% lower than the scores of FedEx's CEO, Frederick Smith. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 69

CEO Score

CEO Score 59

Overall Culture 70

Overall Culture

Overall Culture 64

eNPS

-11

Gender Score 73

Gender Score

Gender Score 66

Diversity Score 70

Diversity Score

Diversity Score 66

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 75

Professional Dev. 54

Professional Dev.

Professional Dev. 52

Overall Culture at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Overall Culture a 70/100, with Business Development and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

FedEx70
UPS64

Employee Net Promoter Score at FedEx vs UPS

eNPS

FedEx

1655 Promoters 43%

765 Passives 20%

1447 Detractors 37%

Employee Net Promoter Score
Winner by 17%

-11

eNPS

UPS

2286 Promoters 35%

1229 Passives 19%

2974 Detractors 46%

FedEx4
UPS-11

Gender Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Gender Score a 73/100, with Marketing and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

FedEx73
UPS

Diversity Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Diversity Score a 70/100, with Business Development and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

FedEx70
UPS

Perk and Benefits Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Perk and Benefits Score a 69/100, with Business Development and Marketing as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

FedEx69
UPS75

Professional Development Score at FedEx vs UPS

/ 100

FedEx

Employees at FedEx rate their Professional Development Score a 54/100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

FedEx
UPS52

Leadership Culture Ratings vs UPS

FedEx

69 / 100

Leadership Culture Ratings vs UPS
Winner by 11%

UPS

58 / 100

FedEx rates % higher than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 23715 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

FedEx69
UPS58

Compensation Culture Ratings vs UPS

FedEx rates % lower than UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 17796 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "What is the best part about your compensation package?".

FedEx64
UPS69

Team Culture Ratings vs UPS

FedEx

73 / 100

Team Culture Ratings vs UPS
Winner by 7%

UPS

66 / 100

FedEx rates % higher than UPS on Team Culture Ratings vs UPS Ratings based on looking at 15856 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

FedEx
UPS66

Environment Culture Ratings vs UPS

FedEx

73 / 100

Environment Culture Ratings vs UPS
Winner by 3%

UPS

70 / 100

FedEx rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 15179 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What's the work pace at your company?".

FedEx
UPS70

Sentiment Culture Ratings vs UPS

FedEx

71 / 100

Sentiment Culture Ratings vs UPS
Winner by 7%

UPS

64 / 100

FedEx rates % higher than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 21757 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

FedEx71
UPS64