6
eNPS Score
Q&A With FedEx Employees
FedEx is constantly on the look-out for talented people who share the basic qualities of honesty, enthusiasm, creativity and respect for co-workers and customers. As a global company, FedEx embodies a culture that respects diversity and strives to develop all its employees to their fullest potential. Management understands that FedEx will only continue to be successful with fully dedicated employees. This is core to our philosophy of People-Service-Profit.
How employees describe working at FedEx
Hostile work environment from senior leaders
Review from Operations Dept
I love it. I couldn't be more satisfied
Review from Operations Dept
An intimidating environment were managers push employees to be combative with each other. Allow retaliation in office
Review from Operations Dept
I have enjoyed the teamwork & challenges even when events had less than successful outcome
Review from Customer Support Dept
We watch out for each other.
Review from Operations Dept
What it's like to work at FedEx
- FedEx employees generally work 8.7 hrs a day
- Employees at FedEx report the work pace is comfortably fast
- On a typical day, employees at FedEx have 1 meeting
- 82% of FedEx employees look forward to interacting with their team every day
- FedEx employees most often take 20-30 paid vacation and sick days each year
- 53% of FedEx employees report they are happy with their work life balance
- FedEx employees never get valuable feedback on how to improve at work
- 68% of FedEx employees call their work environment positive
Q&A With FedEx Employees
IDX: 125 TOT: 169
How do you feel about FedEx's future?
Competition with Amazon is going to get tough
How does FedEx measure success and growth in the Product department?
They don't...the more you do the more they expect. ..at a customer center level
What skills do you need to be successful in the Product department at FedEx?
We aren't graded based on merit ....I have no clue. If you're young and gullible that seems to the best way to be in favor
How are layoffs handled in the IT department at FedEx?
No layoffs since I have been with the company. 22 years.
How helpful was your Product team when you were first hired at FedEx?
Not helpful
What kind of interview questions do they ask when hiring someone in the Sales department at FedEx?
Behavioral questons
What's the Sales team like at FedEx?
depends on the sales segment either inside sales, field sales or enterprise sales then you have LTL and international overlays
What Sales department questions did FedEx ask during your job interview?
Tell me about a time when you had to deal with a difficult customer. It's best to stick to the STAR method when describing - Star stands for Situation - Tell about a situation, Trouble - tell about the trouble or problem you encountered, Action - What action did you take to resolve and Result what was the result of your situation
How's the leadership on the IT team at FedEx?
The leadership team is high caliber, very knowledgeable about the technology industry as well as the business of FedEx. In addition, they set audacious goals that push the company forward. Where they struggle a bit is embracing the concepts behind modern management, specifically granting their team members greater autonomy. It is still very much a command-and-control mindset. However they recognize the need to adapt and are making progress.
What's the Admin team like at FedEx?
Would be better if they had enough equipment for everyone and if that equipment worked properly
What's the vibe like in the Customer Support dept at FedEx? How many hours are you working?
8hours
What's going wrong and how can it be improved at FedEx Ground?
we are low on workers but high on freight, there are not enough workers to get the freight done in the time we are suppose to be there
What are some of the best things about your team at FedEx Ground?
teamwork
What makes you most happy at FedEx Office?
Development
Why do you feel undervalued and what would make you feel better about your compensation at FedEx Ground?
I'm 10-20% underpaid
What is most positive about the culture and environment at FedEx Office?
The environment completely depends on the manager at the location. They set the tone, if they don't enforce it would be put of control.
What makes you most happy at FedEx Ground?
Coworkers
What is the best part about your compensation package at FedEx Office?
Quarterly bonuses for assistant managers based on sales.
What does the leadership team at FedEx Ground need to get better at?
Top level is terrible, the managers seem to really make the company move
What are some of the best things about your team at FedEx Office?
we work well together.
BE THE FIRST TO ANSWER
I am looking for insight into interviewing for a position in Flight Operations. Specifically as a Flight Operations Support Coordinator.
BE THE FIRST TO ANSWER
Is there a number to hr for FedEx
BE THE FIRST TO ANSWER
What is the phone number for FedEx Human Resources Center
BE THE FIRST TO ANSWER
Is there a direct number to HR for FedEx Express employees?
BE THE FIRST TO ANSWER
How does a former employee get their employment date’s & benefit eligibility
Curious about what work's like at FedEx?
Anonymously Ask FedEx Employees Any Question
Should I work at FedEx?
43% of FedEx employees would encourage their friends to become coworkers, whereas 20% are neutral and 37% would not recommend working at FedEx to their friends.
| 43% | Promoters |
|---|---|
| 20% | Passive |
| 37% | Detractors |
