-11
eNPS Score
Q&A With UPS Employees
UPS employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at UPS
Toxic work environment, set up to fail
Review from Operations Dept
Caring about the employees instead of the shareholders.
Review from Operations Dept
being human and appreciating and trusting their teams
Review from Operations Dept
Our yearly sales plan is set up to fail so that a great majority are not rewarded for gains. These need to be aggressive but also realistic.
Review from Marketing Dept
Challenging me..to be the best
Review from Operations Dept
What it's like to work at UPS
- UPS employees generally work 9.0 hrs a day
- Employees at UPS report the work pace is extremely fast
- On a typical day, employees at UPS have 1 meeting
- 77% of UPS employees look forward to interacting with their team every day
- UPS employees most often take 20-30 paid vacation and sick days each year
- 39% of UPS employees report they are happy with their work life balance
- UPS employees never get valuable feedback on how to improve at work
- 51% of UPS employees call their work environment positive
Q&A With UPS Employees
IDX: 0 TOT: 160
What does the leadership team at UPS need to get better at?
Top Employee Response
Treat us like humans not robots! Talk to us like we are adults not children! Stop managing by intimidation it doesn't work!
What leadership? UPS throws you out to the wolves and hopes you can work miracles.
Leadership... moral killers. Want way to much done on a deadline with Lack of employees. Employees moral is very bad.
What's going wrong and how can it be improved at UPS?
Top Employee Response
Safer place to work and reduce the work day to 9 hours not 12
Trucks designed in Atlanta and forced on people driving in mountains with constant changing conditions.
Go back to the 80's when management cared. Family atmosphere. Loyalty. Ownership
What do your coworkers need to improve and how could you work together better at UPS?
Top Employee Response
There is no teamwork Everyone is only looking out for themselves
UPS AS A COMPANY DOESNT CARE ABOUT THEYRE WORKERS!! That's all I have to say!!
Manager drama driven and don't believe anything anyone says. A few bad ruins all of us
What needs to change to make the company culture better at UPS?
Top Employee Response
Upper management allowing us to make our own decisions for our work group
Manager attitudes towards employees. We r not all crooks and come to work each day wanting to cheat and steal
Everyone is negative they back stab and talk about each other. They lie and try to get others in trouble.
What is the best part about your compensation package at UPS?
Top Employee Response
Insurance but ups wants us to pay and not cover anything
The amount that ups management is paid is low based on the amount of hours. Pt hourly employees should be making 15-16/hour. They make 8/hr.
Ups took me out of poverty ! I'm great full for the opportunity to work here for 30 years !
How much and how often do raises happen at UPS?
Top Employee Response
Job performance have nothing to do with your raise , .. You start with minum wage and all you will receive is your minum wage pay until you reach the 15.00 dollars after you reach the 15.00 minum wage pay. Your raise will consist of a dollar per year and everybody gets it ..
Once a year
Guaranteed at least 1 raise per year. Typically between $.25 and $1 per hour.
How's the leadership on the Operations team at UPS?
Top notch! The best in their industry. Carol Tome is an extraordinary leader company-wise. Locally, we have the best management team in the transportation industry! The managers are customer focused and employee inclusive!
Horrendous. Management is the worst part about working for this company. None of them talk to each other and they're all "the boss".
Treat you like a number and talk down to you
What's the vibe like in the Operations dept at UPS? How many hours are you working?
Top Employee Response
it's awful. not enough hours.makes someone eligible for food stamps because the pay is below the poverty level
5 hour a day
4hr shifts
How's the work life balance at UPS?
Top Employee Response
Awful. Being out of the house for 14 hours a day leaves no time for family or anything else. People who file overtime grievances end being ridden and given warning letters for the dumbest things. Harassment is at an all time high
My stepdad works here and basically missed out on whole childhood, that should tell u about the work-life balance here
After 25yrs at UPS, work conditions have actually worsened. The everyday stress of the Job and the constant harassment from management beats employees moral and ability to spend any quality time with family. The work days are extremely long and exhausting and even when you request to work no more than 8hrs because you want to make to your kid’s game, they make it nearly impossible for you by stacking extra work on you so that mentally pushes you to work like an animal just to try to get out in time to make it to the game. Some days are better than others but when you look at the grand scheme of things, we UPSers give up so much… time that you’ll never be able to get back and make with your kids and family. So I’m conclusion, there’s no such thing as a work life balance at UPS.
What unique perks and benefits does UPS provide?
Top Employee Response
You don’t need to work weekends you get your holidays off with pay and you make very good money
Insurance and vacation
I don't know the benefits you get 100% paid benefits medical vision and dental
Why do you feel undervalued and what would make you feel better about your compensation at UPS?
Top Employee Response
If upper managment would actual listen to what you had to say.
I'm salary not union and do not receive comparable compensation to union employees.
I believe the company has taken away much of the compensation advantages it had, causing an emense lowering of standards of employment.
What's the Operations team like at UPS?
They're great their hourly employees they have no worries
They are miserable people who hate their lives and take it out on people under them
No clue how to actually do their job, every decision they make costs the company more money than an intelligent decision would.
How long do the interviews usually take at UPS?
Top Employee Response
20-30 minutes if that I did a zoom video the zoom video wasn't working properly so the lady continue with a phone interview which lasted probably 20-25 minutes
An hour
15 minutes
If you could make changes, how would you improve the culture at UPS?
i wouldn't make any changes.. the culture is perfect at UPS
Over micro management of employees needs to end. Harassment of hourly employees needs to end. Competent training needs to be enforced and corrected if need be. The culture of management looking down on all the hourly employees needs to completely end. The hourly employees of the company are the heart and soul of this business. When no one cares how the day to day operation runs the customers and the employees hurt. No one will want to ship with us and no one will want to work for us. When that happens employees start to question why are we doing this, it's not worth it!
Pay part timers more let part timers work 4 a day or more make union dues equal everybody else's not be more here and there they should stick to 2 1/2 times hourly rate and no more. Ban management from doing union work hire more women drivers
Who did you meet with during your interview? And how long did it take to hear back from UPS?
HR personnel ... About three weeks
Same day
I'm not really sure who I talk to and it took probably about a week or two after the interview and I got an orientation it was probably a three-week turnaround process and I was hired
How do I do well in an interview at UPS?
Smile, be honest, Remember this first impression is everything
Go to the interview they will hire you on the spot
Be yourself sell yourself
What's the pay like for Operations roles at UPS?
Less then what a waitress would make..minus tips
they pay better than most employers
Should be higher for new hires
What benefits does UPS provide?
Top Employee Response
Health Insurance
Health Care
Short term disability
How difficult is it to maintain a social life while in your job at UPS?
Very difficult especially if you have a family because you work all the time
Very. Almost impossible!
Not at all
How much diversity is there among employees at UPS?
Depends what your ups job is and which UPS you work at
It's a lot of fraternizing and all of that going on in there everybody's venting to each other about how small the check is
Fair amount for public image
How's the morale at UPS?
Top Employee Response
All time low
Absolutely horrible. Can't imagine anyplace that treats their employees worse.
Horrible. Do your time daily and get out!
What is most positive about the culture and environment at UPS?
Top Employee Response
Dedication!!!! Each and everyone of the full time employees I know, work to treat their customers like they're family ...
There should be a middle ground answer.I wouldn't say it's all positive or negative.
Most of the supervisors in my department do not have a us versus a them mentality I E company versus union
How rewarding is your job at UPS?
Very rewarding if your customers like you
Not sure it wasn't rewarding for me but I'm done it's too many questions I landed a new job and you can take me off your email list it will be appreciate it
You make lots of money if you're a driver
What makes you most happy at UPS?
Top Employee Response
I like the fast pace work just don't like how we are treated
The benefits for my family and the retirement for the future. I also enjoy the money I make and it's very a solid company.
The people I work with and knowing I will be treated fairly from management.
What should I wear for an interview at UPS?
Clean street clothes. Nice shirt no jeans, clean polished shoes or boots. No sneakers.
Depends on position your interviewing. If it's a management or office position, business casual would be preferred if not a whole suit. If you're coming in as a preloader, or unloaded, I would be dressed ready to work ( old t shirts because you will sweat, loose fitting, comfortable Jean's and work boots ) because I have seen them go from the interview right to work
A smile
Curious about what work's like at UPS?
Anonymously Ask UPS Employees Any Question
Should I work at UPS?
35% of UPS employees would encourage their friends to become coworkers, whereas 19% are neutral and 46% would not recommend working at UPS to their friends.
| 35% | Promoters |
|---|---|
| 19% | Passive |
| 46% | Detractors |
