-11
eNPS Score
Q&A With UPS Employees
UPS employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at UPS
Toxic work environment, set up to fail
Review from Operations Dept
Caring about the employees instead of the shareholders.
Review from Operations Dept
being human and appreciating and trusting their teams
Review from Operations Dept
Our yearly sales plan is set up to fail so that a great majority are not rewarded for gains. These need to be aggressive but also realistic.
Review from Marketing Dept
Challenging me..to be the best
Review from Operations Dept
What it's like to work at UPS
- UPS employees generally work 9.0 hrs a day
- Employees at UPS report the work pace is extremely fast
- On a typical day, employees at UPS have 1 meeting
- 77% of UPS employees look forward to interacting with their team every day
- UPS employees most often take 20-30 paid vacation and sick days each year
- 39% of UPS employees report they are happy with their work life balance
- UPS employees never get valuable feedback on how to improve at work
- 51% of UPS employees call their work environment positive
Q&A With UPS Employees
IDX: 75 TOT: 160
What is the best advice you could give someone during their first month at UPS?
You’re going to work hard for your money you’re going to earn every penny you make but you can make a ton of money
There is no future in being a company man.
Plan on having another job or be young and going to school then this be some extra cash in your pocket because you will not get many hours your check will not be no more than $150 a week starting right off if you looking for a part-time job with a full-time paycheck don't be mistaken by the UPS name when they say you start from the bottom and work your way up to the top they mean it literally
How innovative is UPS?
Like technological? Very.
Only for customers
Moderately, but zero leadership and no one has the ability or authority to make any decisions unless it comes from the very top
What's the interview process like at UPS?
For the supervisor level, there are 3 interviews and 1 hogan business reasoning assessment test. One interview is with a director and the other two are with managers.
Lots of promises of the future secess.
Standard
How long after an interview at UPS does it take to hear back?
instantly
1 day
They send an email right after application but and let you pick your own walk through
What is the best perk or benefit that UPS offers?
chiropractics for your broken spine
You can make a ton of money but you will earn every cent
Free health benefits
What are the most important soft skills I need to be successful at UPS?
Put on a big fake smile and be happy you got a job
Dealing with nepotism
Start safe, stay safe.
What's the best way to get an interview??
Apply on line. If you have no driving viollarions. They will definitely call. Just be thoughtfully what you are getting into.
Hundreds of jobs online. Just apply for one of them.
UPS is looking for good employees. Show them you care, are respectful, willing to work hard, and you will get that interview!
What does it take to get promoted there?
A college degree and experience within the company.
It is possible but you have to ask yourself a question. Do I want to stay with the company that does not have a border between work and life. Do I want to sell myself for what sounds to be a descent salary unroll you realize that you belong to UPS and UPS only.
Self motivation, degree, and learning about company
are layoffs common?
Yes usually there is a purge every other year. If you perform well prepare to be cut. This is the companies way of keeping compensation low.
Not at the portland building.
not right now , but yes
What are the most important soft skills to be successful at UPS?
Strong mind !! As a driver every day you’re going to say to yourself oh my God how can I do this but somehow you get it done
Communication skills
You don’t need soft skills
What is the daily attire at UPS?
uniform
Brown uniform
Uniform
How often do promotions happen at UPS?
never
Frequently because They can’t keep supervisors
Not as often as there should be.
What's the pay like for Customer Support roles at UPS?
Great
Pay for drivers is the best in the industry.
drivers with 4 or more years seniority get paid very well.
What's the Customer Support team like at UPS?
Great
The driver's are customer support for UPS
the drivers are the customer support
What is the dress code at UPS?
Uniforms
It depends on the job. If you meet the public there is a higher standard for appearance and you have a uniform. In the building it’s wear what you want with the exception of shoes.
Depends on position. Management is business casual and drivers wear brown uniforms. All other work is comfortable dress with work boots
What kinds of community outreach does UPS participate in?
United Way
none
Very little
How long does it take to hear back after applying to UPS?
1 week
Maybe up to a month or so
Within a day or two
What's the vibe like in the Customer Support dept at UPS? How many hours are you working?
Ups forces overtime anywhere between 40 and 70 hours a week
customer support exist mostly for big accounts. to many hours
12 hours. Negative
How's the leadership on the Customer Support team at UPS?
There is no real management leadership
I do the best job I can everyday
There is no real leadership. Just push push and push again
What's the vibe like in the Engineering dept at UPS? How many hours are you working?
70-90 hrs and they expect more
8-10
10-12 hours a day
Is creativity in problem solving encouraged?
Not at all. You are expected to follow orders blindly. Any questioning of even the most obviously counterproductive directives will result in immediate disciplinary action.
Sometimes. It depends on the manager you are dealing with
just solving the problem or not having any is encouraged
do you enjoy being around your coworkers? or is it forced?
Yes the co-workers are all great. Senior Management discourages much interaction with co-workers as it undermines the divide and concur strategy.
I enjoy some of them
love the people
Is it possible to switch teams at UPS? If so, what is the process?
I live in one part of the state and work for UPS Can I go to another area they’re looking for drivers
Workers do switch from sort to ramp to CTO to driver. It takes some effort and time, but there are opportunities. Talk to other workers about it, talk with people who have made the switch and ask a supervisor if they can help make it happen. Be determined and patient and you can find a role that fits you well.
How are the vision insurance options at UPS?
good
Good
What kind of relocation or moving stipends does UPS offer?
They don’t want to unless you go into management and then that would be their choice as to relocation
When they tell your getting transferred you have no choice
Curious about what work's like at UPS?
Anonymously Ask UPS Employees Any Question
Should I work at UPS?
35% of UPS employees would encourage their friends to become coworkers, whereas 19% are neutral and 46% would not recommend working at UPS to their friends.
| 35% | Promoters |
|---|---|
| 19% | Passive |
| 46% | Detractors |
