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UPS Claimed Company

UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more

EMPLOYEE PARTICIPANTS: 7958

TOTAL RATINGS: 67832

CEO: Carol B. Tomé

UPS Company Culture

UPS Culture

This score is derived from employee ratings & reviews

3.2/5

UPS' Overall Culture is rated C-

Awards

Best Company Perks & Benefits 2025 (Large Companies)

UPS CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Carol B. Tomé

59 /100

A Day in the Life

UPS employees generally work 9.0 hrs a day

Work Hours

A Day in the Life

Employees at UPS report the work pace is extremely fast

Work Pace

A Day in the Life

On a typical day, employees at UPS have 1 meeting

Meetings

A Day in the Life

77% of UPS employees look forward to interacting with their team every day

Coworkers

A Day in the Life

UPS employees most often take 20-30 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

40% of UPS employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

UPS employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

51% of UPS employees call their work environment positive

Environment

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Anonymous Q&A with UPS Employees

Most Recent Q&A

How much and how often do raises happen at UPS?

Asked to all employees at UPS

Job performance have nothing to do with your raise , .. You start with minum wage and all you will receive is your minum wage pay until...

See 36 More Responses

How's the leadership on the Operations team at UPS?

Asked to the Operations Department at UPS

Top notch! The best in their industry. Carol Tome is an extraordinary leader company-wise. Locally, we have the best management team in the...

See 34 More Responses

What's the vibe like in the Operations dept at UPS? How many hours are you working?

Asked to the Operations Department at UPS

it's awful. not enough hours.makes someone eligible for food stamps because the pay is below the poverty level

See 32 More Responses

How's the work life balance at UPS?

Asked to all employees at UPS

Awful. Being out of the house for 14 hours a day leaves no time for family or anything else. People who file overtime grievances end being...

See 31 More Responses

What unique perks and benefits does UPS provide?

Asked to all employees at UPS

You don’t need to work weekends you get your holidays off with pay and you make very good money

See 28 More Responses

What's the Operations team like at UPS?

Asked to the Operations Department at UPS

They're great their hourly employees they have no worries

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View All Questions and Answers about UPS

Gender Score How positively women rate their overall experience at UPS

Top

50%

UPS currently ranks in the Top 50% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at UPS

Top

50%

UPS currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 40%Bottom 40% of Similar Size Companies on Comparably

-11

eNPS Score

35%	Promoters
19%	Passives
46%	Detractors

UPS Culture Video

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Mission, Vision, & Values

“What We Seek to Achieve: Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do. Maintain a financially strong company-with broad employee ownership-that provides a long-term competitive return to our shareowners. Inspire our people and business partners to do their best, offering opportunities for personal development and success. Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.”

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UPS Culture At a Glance

Overall, the 7958 UPS employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at UPS are generally satisfied with their total compensation at UPS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at UPS are generally satisfied with their team. 7958 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at UPS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at UPS believe the environment at UPS is positive. Most Participants believe the pace of work at UPS is extremely fast. About 55% of the employees at UPS work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at UPS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

UPS has 434000 employees. 7958 employees at UPS have reviewed UPS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today. Overall, the 7958 UPS employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at UPS are generally satisfied with their total compensation at UPS, which includes a combination of pay, stock and equity, and benefits. Overall, employees at UPS are generally satisfied with their team. 7958 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at UPS are effective, and the majority look forward to interacting with their coworkers.The majority of employees at UPS believe the environment at UPS is positive. Most Participants believe the pace of work at UPS is extremely fast. About 55% of the employees at UPS work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.Overall, the employees at UPS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.