DHL Claimed Company

EMPLOYEE PARTICIPANTS: 1046

TOTAL RATINGS: 6757

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 7997

TOTAL RATINGS: 68186

DHL vs UPS

Compare DHL versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1046 employees and customers of DHL and 7997 employees and customers of UPS.

DHL

DHL's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of DHL.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

3.9/5

Product Quality

3.1/5

3.7/5

Pricing

3/5

3.9/5

Customer Service

3/5

NPS Score

58%	Promoters
16%	Passive
26%	Detractors

Net Promoter Score
Winner by 33

-1

NPS Score

43%	Promoters
13%	Passive
44%	Detractors

See how DHL compares to its competitors

Working at DHL vs Working at UPS

75 / 100

CEO Rating
Winner by 16%

Carol B. Tomé

59 / 100

CEO Rating

DHL

DHL doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 59/100. This score is 16% lower than the scores of DHL's CEO, Greg Hewitt. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 75

CEO Score

CEO Score 59

Overall Culture 73

Overall Culture

Overall Culture 64

eNPS

-11

Gender Score 68

Gender Score

Gender Score 66

Diversity Score 71

Diversity Score

Diversity Score 66

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 75

Professional Dev. 53

Professional Dev.

Professional Dev. 52

Overall Culture at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Overall Culture a 73/100, with Operations and Executive as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

DHL
UPS64

Employee Net Promoter Score at DHL vs UPS

eNPS

DHL

385 Promoters 50%

166 Passives 22%

214 Detractors 28%

Employee Net Promoter Score
Winner by 33%

-11

eNPS

UPS

2291 Promoters 35%

1236 Passives 19%

2992 Detractors 46%

DHL
UPS-11

Gender Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Gender Score a 68/100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

DHL
UPS66

Diversity Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Diversity Score a 71/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

DHL
UPS66

Perk and Benefits Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Perk and Benefits Score a 73/100, with Executive and Operations as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

DHL
UPS75

Professional Development Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Professional Development Score a 53/100.

Professional Development Score
Winner by 1%

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

DHL
UPS52

Leadership Culture Ratings vs UPS

DHL

74 / 100

Leadership Culture Ratings vs UPS
Winner by 16%

UPS

58 / 100

DHL rates % higher than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 15686 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your CEO?".

DHL
UPS58

Compensation Culture Ratings vs UPS

Tied

DHL tied with UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 12027 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your stock/equity compensation?".

DHL
UPS69

Team Culture Ratings vs UPS

DHL

75 / 100

Team Culture Ratings vs UPS
Winner by 9%

UPS

66 / 100

DHL rates % higher than UPS on Team Culture Ratings vs UPS Ratings based on looking at 10572 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

DHL
UPS66

Environment Culture Ratings vs UPS

DHL

71 / 100

Environment Culture Ratings vs UPS
Winner by 2%

UPS

69 / 100

DHL rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 10049 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Do you have a close friend at work?".

DHL
UPS69

Sentiment Culture Ratings vs UPS

DHL

78 / 100

Sentiment Culture Ratings vs UPS
Winner by 14%

UPS

64 / 100

DHL rates % higher than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 15031 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

DHL
UPS64