DHL Claimed Company

EMPLOYEE PARTICIPANTS: 1059

TOTAL RATINGS: 6829

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 8034

TOTAL RATINGS: 68436

DHL vs UPS

Compare DHL versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1059 employees and customers of DHL and 8034 employees and customers of UPS.

DHL

DHL's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of DHL.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

3.9/5

Product Quality

3.1/5

3.7/5

Pricing

3/5

3.9/5

Customer Service

3/5

NPS Score

58%	Promoters
16%	Passive
26%	Detractors

Net Promoter Score
Winner by 32

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

See how DHL compares to its competitors

Working at DHL vs Working at UPS

75 / 100

CEO Rating
Winner by 17%

Carol B. Tomé

58 / 100

CEO Rating

DHL

DHL doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 58/100. This score is 17% lower than the scores of DHL's CEO, Greg Hewitt. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 75

CEO Score

CEO Score 58

Overall Culture 73

Overall Culture

Overall Culture 64

eNPS

-11

Gender Score 68

Gender Score

Gender Score 66

Diversity Score 71

Diversity Score

Diversity Score 66

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 75

Professional Dev. 51

Professional Dev.

Professional Dev. 51

Overall Culture at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Overall Culture a 73/100, with Operations and Executive as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

DHL73
UPS64

Employee Net Promoter Score at DHL vs UPS

eNPS

DHL

386 Promoters 50%

168 Passives 22%

218 Detractors 28%

Employee Net Promoter Score
Winner by 33%

-11

eNPS

UPS

2297 Promoters 35%

1237 Passives 19%

3009 Detractors 46%

DHL22
UPS

Gender Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Gender Score a 68/100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

DHL
UPS66

Diversity Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Diversity Score a 71/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

DHL
UPS66

Perk and Benefits Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Perk and Benefits Score a 73/100, with Executive and Operations as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

DHL73
UPS

Professional Development Score at DHL vs UPS

/ 100

DHL

Employees at DHL rate their Professional Development Score a 51/100.

Tied

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

Tied

DHL
UPS51

Leadership Culture Ratings vs UPS

DHL

74 / 100

Leadership Culture Ratings vs UPS
Winner by 16%

UPS

58 / 100

DHL rates % higher than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 15756 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does Your Boss Hurt Your Company Culture?".

DHL74
UPS58

Compensation Culture Ratings vs UPS

DHL rates % lower than UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 12070 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

DHL68
UPS

Team Culture Ratings vs UPS

DHL

74 / 100

Team Culture Ratings vs UPS
Winner by 8%

UPS

66 / 100

DHL rates % higher than UPS on Team Culture Ratings vs UPS Ratings based on looking at 10611 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

DHL74
UPS

Environment Culture Ratings vs UPS

DHL

71 / 100

Environment Culture Ratings vs UPS
Winner by 2%

UPS

69 / 100

DHL rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 10079 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

DHL
UPS69

Sentiment Culture Ratings vs UPS

DHL

78 / 100

Sentiment Culture Ratings vs UPS
Winner by 14%

UPS

64 / 100

DHL rates % higher than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 15098 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

DHL78
UPS64