-11
eNPS Score
Q&A With UPS Employees
UPS employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at UPS
Toxic work environment, set up to fail
Review from Operations Dept
Caring about the employees instead of the shareholders.
Review from Operations Dept
being human and appreciating and trusting their teams
Review from Operations Dept
Our yearly sales plan is set up to fail so that a great majority are not rewarded for gains. These need to be aggressive but also realistic.
Review from Marketing Dept
Challenging me..to be the best
Review from Operations Dept
What it's like to work at UPS
- UPS employees generally work 9.0 hrs a day
- Employees at UPS report the work pace is extremely fast
- On a typical day, employees at UPS have 1 meeting
- 77% of UPS employees look forward to interacting with their team every day
- UPS employees most often take 20-30 paid vacation and sick days each year
- 39% of UPS employees report they are happy with their work life balance
- UPS employees never get valuable feedback on how to improve at work
- 51% of UPS employees call their work environment positive
Q&A With UPS Employees
IDX: 25 TOT: 160
What's one thing you wish you'd known before joining UPS?
That they were going to change the age of retirement as soon as I got close to it
They employees badly
Bad management.
How common is it to switch departments or teams at UPS?
Very common
unheard of
Depends on opening job bids. Some years frequently others not so much.
How secure do you feel at your job at UPS?
Not at all. Threatened constantly
Very were union
not at all
How can I improve my chances of being hired at UPS?
Clean driving record and knowledge of driving stick shift. Nothing else is required
Take any open job once your in the door its easy to move up
education and start at a lower position
How does UPS make decisions around promotions?
You have to be “in” with the right people
Goals and background
Popularity
How would you describe your overall experience interviewing at UPS?
Very nice and pleasant
Interview experience was great it was very uplifting and the beginning but once I got the job I realize that they misled me in the training but the interview process was great the training was misleading they don't tell you that you're not really going to make that much money here this is not something for someone that's looking defeat a family this is definitely a part-time gas money type situation when you starting in the trucks packing unloading any of those jobs in the warehouse
Don’t remember
What's the best part of your job at UPS?
7 weeks of vacation
nothing
My upcoming retirement (knock on wood)
How's the work pace at UPS?
Fast and overloaded
fast
Extremely fast
What are some of the best things about your team at UPS?
We help each other to get the job done and in a timely manner.
I work alone, so i have the best team in the building
If it's management team as stated before they just look for ways to make your job harder
Does UPS drug test or do a background check?
For positions covered under a collective bargaining agreement with the Teamsters, a background check is done but no drug test. Certain jobs may require a drug/alcohol test but those are typically after you've had an accident. Can't answer if you're seeking a non-union position.
They say they do, but a large portion of their employees wouldn't pass a drug test. Pretty sure they're required to do a background check.
background check yes where im located no drug test
What's the office layout like at UPS?
Very crude you’re in basically a warehouse with walls up to make an office
I work in the warehouse not really sure about the office
cramped
What are the team outings like at UPS?
There are no team outings
Only one per year. Hershey Park day in mid October. Good but it’s beginning to get to big. To many non-employees direct families coming.
They don't exist
How's the vacation policy at UPS?
Poor. Your basically told when you are allowed to take vacation
Contractually, 2weeks off per year for new hires all the way to 6 weeks and 8 personal days off for 25 years of service and up.
One year one week to year two weeks five years three weeks 10 years four weeks 15 years five weeks 20+ Yrs Six weeks vacation. Paid two weeks prior to vacation! They also give you 5 sick days with pay & 4 days you can just call in and get paid! So they have a wonderful vacation plan if you are a Seniority person!
What do people at UPS think about the CEO? What do they do well and what can they improve?
We all assume everything comes down from the top, so he doesn't care about his employees well being or work/life balance either
Horrible quit and leave it to the professionals
CEO makes to much money
How does UPS handle HR issues?
They sweep them under the rug. UPS is a bully company. Whatever the problem is, it is always the employees fault.
HR is a joke. You’re better off telling a dog
When they do, it's very slowly, but most complaints seem to be swept under the rug
In your opinion, what are the most common interview questions that UPS asks?
It should be OK you’re willing to work 15 hours or more a day
Can you lift up to 30lbs can you pass a background
How soon can you start
What questions do they ask during the interview process at UPS?
Your availability, if you’ve ever been arrested, are you looking for a career ?
How much to pay was what was the expectations out of the position dress code things like that
Answered this question repeatedly.
How challenged are you at UPS?
not much
Very
Alot
What kind of people succeed at UPS?
One with good work ethics. Us..... the old timers
Go getters; opportunists; leaders;
One that want to
What do you like best about the leadership team at UPS?
tim is agood and fair manger he is my manger at ontario,ca intra shift
There understanding about family value, not running our center like a drill sergeant. I work harder because of their understanding.
Landon is a real easy to work with manager. It seems to be working well. I like that the environment is a more positive place than it was
What do employees at UPS think about their benefits?
great benefits
Top notch
They love the benefits that's all they talk about is the benefits to motivate them to stay I assume
How's the feedback proccess at UPS?
Very good
Face to face
Only what is profitable to UPS gets heard. Nothing else gets heard
How do you feel about going to work at UPS everyday?
terrible
Good. I like my job
Not very good
Why work for UPS?
Money benefits pension vacation time
Benefits
The UPS name has quality behind it but unfortunately I was misled I would not advise anybody with the family trying to feed to apply it must be someone young that's in college that can use the college payback system that they have or pay for your tuition and can use a little weekly check because coming in part time trying to work your way to the top is really hard in 2019 to live off of that little bit of money
What skills do you need to be successful in the Operations department at UPS?
Show up on time.
The ability to not be human
Just remember how to do your job
Curious about what work's like at UPS?
Anonymously Ask UPS Employees Any Question
Should I work at UPS?
35% of UPS employees would encourage their friends to become coworkers, whereas 19% are neutral and 46% would not recommend working at UPS to their friends.
| 35% | Promoters |
|---|---|
| 19% | Passive |
| 46% | Detractors |
