Pilot Flying J Culture | Comparably
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Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
EMPLOYEE
PARTICIPANTS
1736
TOTAL
RATINGS
14084
Updated on: January 22, 2026

Pilot Flying J Company Culture

Pilot Flying J Culture

This score is derived from employee ratings & reviews
2.8/5
Pilot Flying J's Overall Culture is rated D+

Top Rated Culture Dimensions

Environment
C+
Professional Development
C
eNPS
C
Compensation
C-
Perks & Benefits
C-

Pilot Flying J CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Pilot Flying J's CEO
63 /100
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A Day in the Life
A Day in the Life
Pilot Flying J employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Pilot Flying J report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Pilot Flying J have 1 meeting
Meetings
A Day in the Life
69% of Pilot Flying J employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pilot Flying J employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
45% of Pilot Flying J employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Pilot Flying J employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
50% of Pilot Flying J employees call their work environment positive
Environment

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Anonymous Q&A with Pilot Flying J Employees

Most Recent Q&A

How's the work pace at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • Too busy and not enough employees

See 3 More Responses

How's the morale at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • Horrible

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How long do the interviews usually take at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • 20 minutes

See 3 More Responses

How can I improve my chances of being hired at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • Trust me, you don’t want to work here

See 2 More Responses

What are you most excited about working at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • Meeting new people from all over the world. A simple smile and hello can change someone's day. I'm excited about growing with the company!

See 2 More Responses

How secure do you feel at your job at Pilot Flying J?

Asked to all employees at Pilot Flying J

  • Very secure, they can’t even find someone to work my nights off

See 2 More Responses

View All Questions and Answers about Pilot Flying J

H1B Visa

In 2019, Pilot Flying J applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Pilot Flying J has a total of 27100 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Pilot Flying J

Bottom
15%

Pilot Flying J currently ranks in the Bottom 15% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Pilot Flying J

Bottom
20%

Pilot Flying J currently ranks in the Bottom 20% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
-12
eNPS Score
37%Promoters
14%Passives
49%Detractors
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Pilot Flying J Culture Video

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Mission, Vision, & Values

Connecting people & places with comfort, care and a smile at every stop.

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Pilot Flying J Culture At a Glance

Pilot Flying J has 27100 employees. 1736 employees at Pilot Flying J have reviewed Pilot Flying J across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 1736 Pilot Flying J employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Pilot Flying J are not very pleased with their total compensation at Pilot Flying J, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Pilot Flying J are not very pleased with their team. 1736 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Pilot Flying J are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Pilot Flying J believe the environment at Pilot Flying J is positive. Most Participants believe the pace of work at Pilot Flying J is comfortably fast. About 71% of the employees at Pilot Flying J work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Pilot Flying J are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Pilot Flying J Competitors Video

Pilot Flying J vs Competitors

  1. 1st
    Love's Travel Stops & Country Stores
    61 / 100
  2. 2nd
    Pilot Flying J
    61 / 100
  3. 3rd
    TravelCenters of America
    53 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
Employee Stock Purchase Plan
Office Perks
Free Food
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