67
out of 100
Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America.
The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
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Pilot Flying J Competitors
Pilot Flying J competitors include Love's Travel Stops & Country Stores and TravelCenters of America. Pilot Flying J ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Pilot Flying J compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Pilot Flying J Culture vs Competitors:
- 1stPilot Flying J61 / 100
- 2nd
Love's Travel Stops & Country Stores61 / 100 - 3rd
TravelCenters of America52 / 100
Pilot Flying J Competitors at a Glance
CEO Ratings Comparison
Pilot Flying J's CEO Score Ranks 2nd
1379 Employees at Pilot Flying J rate a 64 out of 100, which ranks them 2nd below Love's Travel Stops & Country Stores' CEO,Tom Love. Last rating was 3 days ago.
- 1st
Tom LoveLove's Travel Stops & Country Stores710 Employees at Love's Travel Stops & Country Stores rate Tom Love a 67 out of 100, which ranks them 1st out of Pilot Flying J's competitors. Last rating was months ago.
- 3rd
Jonathan PertchikTravelCenters of America57out of 100320 Employees at TravelCenters of America rate Jonathan Pertchik a 57 out of 100, which ranks them 3rd out of Pilot Flying J's competitors. Last rating was 2 days ago.
Product Quality Score Comparison
Pilot Flying J Ranks 1st in Product Quality Score
315 Customers rate Pilot Flying J's Product Quality Score a 3.2/5, which ranks it 1st against its competitors.
NPS Comparison
Pilot Flying J Ranks 1st in Net Promoter Score
364 Customers rate Pilot Flying J's Net Promoter Score a -2, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Pilot Flying J to a friend?”.
Pricing Score Comparison
Pilot Flying J Ranks 1st in Pricing Score
289 Customers rate Pilot Flying J's Pricing Score a 3.2/5, which ranks it 1st against its competitors.
Customer Service Comparison
Pilot Flying J Ranks 1st in Customer Service
274 Customers rate Pilot Flying J's Customer Service a 3.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Pilot Flying J Ranks 1st in Overall Culture Score
1762 Employees rate Pilot Flying J's Overall Culture a 61/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Pilot Flying J Ranks 1st in Employee Net Promoter Score
1473 Employees rate Pilot Flying J's Employee Net Promoter Score a -11, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Pilot Flying J to a friend?”.
Gender Score Comparison
Pilot Flying J Ranks 2nd in Gender Score
124 Employees rate Pilot Flying J's Gender Score a 55/100, which ranks it 2nd against its competitors, below Love's Travel Stops & Country Stores. The Gender Score tracks how positively women rate their experience at Pilot Flying J.
Diversity Score Comparison
Pilot Flying J Ranks 2nd in Diversity Score
74 Employees rate Pilot Flying J's Diversity Score a 55/100, which ranks it 2nd against its competitors, below Love's Travel Stops & Country Stores. The Diversity Score tracks how positively diverse employees rate their experience at Pilot Flying J.
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