Samsung Competitors | Comparably
Samsung Claimed Company
"Samsung manufactures, designs and markets consumer electronic products." read more
EMPLOYEE
PARTICIPANTS
765
TOTAL
RATINGS
5049
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Samsung Competitors

Samsung competitors include Apple, Qualcomm, Sony, Nokia and BlackBerry. Samsung ranks 4th in Employee Net Promoter Score on Comparably vs its competitors. See below how Samsung compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Samsung Culture vs Competitors:

Samsung Competitors
RankCompanyScore
1Apple73
2Qualcomm73
3Sony72
4Nokia71
5Samsung69
6BlackBerry67

Samsung Competitors at a Glance

Product Quality Score Comparison

Samsung Ranks 5th in Product Quality Score

1843 Customers rate Samsung's Product Quality Score a 3.7/5, which ranks it 5th against its competitors, below Nokia.

  1. 1st
    Apple
    4.3 / 5
  2. 2nd
    Sony
    4.2 / 5
  3. 3rd
    Qualcomm
    4 / 5
  4. 4th
    Nokia
    3.9 / 5
  5. 5th
    Samsung
    3.7 / 5
  6. 6th
    BlackBerry
    3.4 / 5
Product Quality Score Comparison
RankCompany Score
1Apple86
2Sony84
3Qualcomm80
4Nokia79
5Samsung74
6BlackBerry68
NPS Comparison

Samsung Ranks 5th in Net Promoter Score

2234 Customers rate Samsung's Net Promoter Score a 16, which ranks it 5th against its competitors, below Nokia. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Samsung to a friend?”.

  1. 1st
    Apple
    46
  2. 2nd
    Sony
    36
  3. 3rd
    Qualcomm
    32
  4. 4th
    Nokia
    17
  5. 5th
    Samsung
    16
  6. 6th
    BlackBerry
    -3
NPS Comparison
RankCompany Score
1Apple46
2Sony36
3Qualcomm32
4Nokia17
5Samsung16
6BlackBerry-3
Pricing Score Comparison

Samsung Ranks 5th in Pricing Score

1721 Customers rate Samsung's Pricing Score a 3.5/5, which ranks it 5th against its competitors, below Nokia.

  1. 1st
    Apple
    4 / 5
  2. 2nd
    Sony
    4 / 5
  3. 3rd
    Qualcomm
    3.9 / 5
  4. 4th
    Nokia
    3.8 / 5
  5. 5th
    Samsung
    3.5 / 5
  6. 6th
    BlackBerry
    3.3 / 5
Pricing Score Comparison
RankCompany Score
1Apple80
2Sony80
3Qualcomm78
4Nokia76
5Samsung70
6BlackBerry66
Customer Service Comparison

Samsung Ranks 5th in Customer Service

1659 Customers rate Samsung's Customer Service a 3.5/5, which ranks it 5th against its competitors, below Nokia.

  1. 1st
    Apple
    4.2 / 5
  2. 2nd
    Sony
    4 / 5
  3. 3rd
    Qualcomm
    4 / 5
  4. 4th
    Nokia
    3.8 / 5
  5. 5th
    Samsung
    3.5 / 5
  6. 6th
    BlackBerry
    3.4 / 5
Customer Service Comparison
RankCompany Score
1Apple84
2Sony80
3Qualcomm80
4Nokia76
5Samsung70
6BlackBerry68
Overall Culture Score Comparison

Samsung Ranks 5th in Overall Culture Score

765 Employees rate Samsung's Overall Culture a 69/100, which ranks it 5th against its competitors, below Nokia. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Apple
    73 / 100
  2. 2nd
    Qualcomm
    73 / 100
  3. 3rd
    Sony
    72 / 100
  4. 4th
    Nokia
    71 / 100
  5. 5th
    Samsung
    69 / 100
  6. 6th
    BlackBerry
    67 / 100
Overall Culture Score Comparison
RankCompany Score
1Apple73
2Qualcomm73
3Sony72
4Nokia71
5Samsung69
6BlackBerry67
eNPS Comparison

Samsung Ranks 4th in Employee Net Promoter Score

501 Employees rate Samsung's Employee Net Promoter Score a 10, which ranks it 4th against its competitors, below Apple. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Samsung to a friend?”.

  1. 1st
    Sony
    23
  2. 2nd
    Nokia
    22
  3. 3rd
    Apple
    16
  4. 4th
    Samsung
    10
  5. 5th
    Qualcomm
    2
  6. 6th
    BlackBerry
    0
eNPS Comparison
RankCompany eNPS
1Sony23
2Nokia22
3Apple16
4Samsung10
5Qualcomm2
6BlackBerry0
Gender Score Comparison

Samsung Ranks 5th in Gender Score

31 Employees rate Samsung's Gender Score a 67/100, which ranks it 5th against its competitors, below Nokia. The Gender Score tracks how positively women rate their experience at Samsung.

  1. 1st
    Qualcomm
    78 / 100
  2. 2nd
    BlackBerry
    75 / 100
  3. 3rd
    Apple
    72 / 100
  4. 4th
    Nokia
    68 / 100
  5. 5th
    Samsung
    67 / 100
  6. 6th
    Sony
    64 / 100
Gender Score Comparison
RankCompany Score
1Qualcomm78
2BlackBerry75
3Apple72
4Nokia68
5Samsung67
6Sony64
Diversity Score Comparison

Samsung Ranks 6th in Diversity Score

97 Employees rate Samsung's Diversity Score a 66/100, which ranks it 6th against its competitors, below Qualcomm. The Diversity Score tracks how positively diverse employees rate their experience at Samsung.

  1. 1st
    Apple
    72 / 100
  2. 2nd
    Sony
    70 / 100
  3. 3rd
    Nokia
    68 / 100
  4. 4th
    BlackBerry
    68 / 100
  5. 5th
    Qualcomm
    67 / 100
  6. 6th
    Samsung
    66 / 100
Diversity Score Comparison
RankCompany Score
1Apple72
2Sony70
3Nokia68
4BlackBerry68
5Qualcomm67
6Samsung66
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