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Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. read more

EMPLOYEE PARTICIPANTS: 75

TOTAL RATINGS: 621

CEO: Scott Powell

Santander Consumer USA Company Culture

Santander Consumer USA Culture

This score is derived from employee ratings & reviews

3.6/5

Santander Consumer USA's Overall Culture is rated C+

Top Rated Culture Dimensions

CEO Rating

Manager

Leadership

Office Culture

Team

Santander Consumer USA CEO

Top 25%Top 25% of Similar Size Companies on Comparably

Scott Powell

72 /100

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Anonymous Q&A with Santander Consumer USA Employees

Most Recent Q&A

How does Santander Consumer USA handle HR issues?

Asked to all employees at Santander Consumer USA

Terribly. They won't provide letters that the IRS requests if you need to defend an audit since it's outside their policy. Simple...

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Is parking downtown dallas not paid for by the company? If not, how much does it cost to park just to go to work everyday?

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H1B Visa

In 2019, Santander Consumer USA applied for 71 H1B visas. Of the work permits applied for, 86% were approved.

Work Permit Application Outcome

Total Applied

H1B Applications Outcome

86% Granted (61 out of 71)
0% Denied ( out of 71)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 71)
14% Certified-Withdrawn Application was approved but later withdrawn by employer (10 out of 71)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Santander Consumer USA

Top

50%

Santander Consumer USA currently ranks in the Top 50% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Santander Consumer USA

Bottom

35%

Santander Consumer USA currently ranks in the Bottom 35% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 40%Top 40% of Similar Size Companies on Comparably

eNPS Score

45%	Promoters
14%	Passives
41%	Detractors

Santander Consumer USA Culture Video

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Mission, Vision, & Values

Santander Consumer USA aims to provide a world-class customer experience — simple, personal, fair — to car buyers and dealers, alike, through a range of auto-finance options that put more drivers in cars. We succeed only when our customers’ needs are met, whether that’s opening the door to someone who desires a vehicle to improve their quality of life, or to a dealer looking for the best way to finance that purchase. We are customer driven.

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Santander Consumer USA Culture At a Glance

Overall, the 75 Santander Consumer USA employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Santander Consumer USA are generally satisfied with their total compensation at Santander Consumer USA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Santander Consumer USA are generally satisfied with their team. 75 Participants grade the quality of their coworkers a B. The majority believe the meetings at Santander Consumer USA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Santander Consumer USA believe the environment at Santander Consumer USA is positive. Most Participants believe the pace of work at Santander Consumer USA is comfortably fast. About 80% of the employees at Santander Consumer USA work 8 hours or less.

Overall, the employees at Santander Consumer USA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

75 employees at Santander Consumer USA have reviewed Santander Consumer USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 75 Santander Consumer USA employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Santander Consumer USA are generally satisfied with their total compensation at Santander Consumer USA, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Santander Consumer USA are generally satisfied with their team. 75 Participants grade the quality of their coworkers a B. The majority believe the meetings at Santander Consumer USA are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Santander Consumer USA believe the environment at Santander Consumer USA is positive. Most Participants believe the pace of work at Santander Consumer USA is comfortably fast. About 80% of the employees at Santander Consumer USA work 8 hours or less.Overall, the employees at Santander Consumer USA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.