Santander Consumer USA Competitors | Comparably
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Santander Consumer USA Claimed Company
Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. read more
EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
621
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Santander Consumer USA Competitors

Santander Consumer USA competitors include Ally Financial Inc., Capital One, Wells Fargo and Bank of America. Santander Consumer USA ranks 4th in CEO Score on Comparably vs its competitors. See below how Santander Consumer USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
5th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Santander Consumer USA Culture vs Competitors:

Santander Consumer USA Competitors
RankCompanyScore
1Ally Financial Inc.75
2Capital One72
3Wells Fargo70
4Bank of America68
5Santander Consumer USA68

Santander Consumer USA Competitors at a Glance

CEO Ratings Comparison

Santander Consumer USA's CEO Score Ranks 4th

53 Employees at Santander Consumer USA rate Scott Powell a 72 out of 100, which ranks them 4th below Bank of America's CEO,Brian Moynihan. Last rating was months ago.

  1. 1st
    Richard Fairbank Capital One's CEO
    Richard Fairbank
    Capital One
    80
    out of 100

    282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 1st out of Santander Consumer USA's competitors. Last rating was months ago.

  2. 2nd
    Jeffrey Brown Ally Financial Inc. CEO
    Jeffrey Brown
    Ally Financial Inc.
    79
    out of 100

    156 Employees at Ally Financial Inc. rate Jeffrey Brown a 79 out of 100, which ranks them 2nd out of Santander Consumer USA's competitors. Last rating was months ago.

  3. 3rd
    Brian Moynihan Bank of America's CEO
    Brian Moynihan
    Bank of America
    73
    out of 100

    658 Employees at Bank of America rate Brian Moynihan a 73 out of 100, which ranks them 3rd out of Santander Consumer USA's competitors. Last rating was 2 months ago.

  4. 4th
    Scott Powell Santander Consumer USA's CEO
    Scott Powell
    Santander Consumer USA
    72
    out of 100
  5. 5th
    Charles Scharf Wells Fargo's CEO
    Charles Scharf
    Wells Fargo
    69
    out of 100

    1528 Employees at Wells Fargo rate Charles Scharf a 69 out of 100, which ranks them 5th out of Santander Consumer USA's competitors. Last rating was today.

CEO Ratings Comparison
RankCEOCompany Score
1Richard FairbankCapital One80
2Jeffrey BrownAlly Financial Inc.79
3Brian MoynihanBank of America73
4Scott PowellSantander Consumer USA72
5Charles ScharfWells Fargo69
Product Quality Score Comparison

Santander Consumer USA Ranks 5th in Product Quality Score

106 Customers rate Santander Consumer USA's Product Quality Score a 1.8/5, which ranks it 5th against its competitors, below Ally Financial Inc..

  1. 1st
    Bank of America
    3.5 / 5
  2. 2nd
    Wells Fargo
    3.4 / 5
  3. 3rd
    Capital One
    2.3 / 5
  4. 4th
    Ally Financial Inc.
    2.1 / 5
  5. 5th
    Santander Consumer USA
    1.8 / 5
Product Quality Score Comparison
RankCompany Score
1Bank of America71
2Wells Fargo68
3Capital One47
4Ally Financial Inc.43
5Santander Consumer USA36
NPS Comparison

Santander Consumer USA Ranks 5th in Net Promoter Score

113 Customers rate Santander Consumer USA's Net Promoter Score a -54, which ranks it 5th against its competitors, below Capital One. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Santander Consumer USA to a friend?”.

  1. 1st
    Wells Fargo
    7
  2. 2nd
    Bank of America
    2
  3. 3rd
    Ally Financial Inc.
    -40
  4. 4th
    Capital One
    -41
  5. 5th
    Santander Consumer USA
    -54
NPS Comparison
RankCompany Score
1Wells Fargo7
2Bank of America2
3Ally Financial Inc.-40
4Capital One-41
5Santander Consumer USA-54
Pricing Score Comparison

Santander Consumer USA Ranks 5th in Pricing Score

99 Customers rate Santander Consumer USA's Pricing Score a 1.8/5, which ranks it 5th against its competitors, below Capital One.

  1. 1st
    Wells Fargo
    3.4 / 5
  2. 2nd
    Bank of America
    3.3 / 5
  3. 3rd
    Ally Financial Inc.
    2.2 / 5
  4. 4th
    Capital One
    2.1 / 5
  5. 5th
    Santander Consumer USA
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1Wells Fargo68
2Bank of America66
3Ally Financial Inc.45
4Capital One43
5Santander Consumer USA36
Customer Service Comparison

Santander Consumer USA Ranks 5th in Customer Service

93 Customers rate Santander Consumer USA's Customer Service a 1.8/5, which ranks it 5th against its competitors, below Capital One.

  1. 1st
    Wells Fargo
    3.5 / 5
  2. 2nd
    Bank of America
    3.4 / 5
  3. 3rd
    Ally Financial Inc.
    2.1 / 5
  4. 4th
    Capital One
    2 / 5
  5. 5th
    Santander Consumer USA
    1.8 / 5
Customer Service Comparison
RankCompany Score
1Wells Fargo71
2Bank of America68
3Ally Financial Inc.43
4Capital One40
5Santander Consumer USA36
Overall Culture Score Comparison

Santander Consumer USA Ranks 5th in Overall Culture Score

75 Employees rate Santander Consumer USA's Overall Culture a 68/100, which ranks it 5th against its competitors, below Bank of America. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Ally Financial Inc.
    75 / 100
  2. 2nd
    Capital One
    72 / 100
  3. 3rd
    Wells Fargo
    70 / 100
  4. 4th
    Bank of America
    68 / 100
  5. 5th
    Santander Consumer USA
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1Ally Financial Inc.75
2Capital One72
3Wells Fargo70
4Bank of America68
5Santander Consumer USA68
eNPS Comparison

Santander Consumer USA Ranks 4th in Employee Net Promoter Score

58 Employees rate Santander Consumer USA's Employee Net Promoter Score a 4, which ranks it 4th against its competitors, below Wells Fargo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Santander Consumer USA to a friend?”.

  1. 1st
    Ally Financial Inc.
    31
  2. 2nd
    Capital One
    25
  3. 3rd
    Wells Fargo
    5
  4. 4th
    Santander Consumer USA
    4
  5. 5th
    Bank of America
    3
eNPS Comparison
RankCompany eNPS
1Ally Financial Inc.31
2Capital One25
3Wells Fargo5
4Santander Consumer USA4
5Bank of America3
Gender Score Comparison

Santander Consumer USA Ranks 5th in Gender Score

7 Employees rate Santander Consumer USA's Gender Score a 67/100, which ranks it 5th against its competitors, below Wells Fargo. The Gender Score tracks how positively women rate their experience at Santander Consumer USA.

  1. 1st
    Ally Financial Inc.
    78 / 100
  2. 2nd
    Capital One
    74 / 100
  3. 3rd
    Bank of America
    70 / 100
  4. 4th
    Wells Fargo
    69 / 100
  5. 5th
    Santander Consumer USA
    67 / 100
Gender Score Comparison
RankCompany Score
1Ally Financial Inc.78
2Capital One74
3Bank of America70
4Wells Fargo69
5Santander Consumer USA67
Diversity Score Comparison

Santander Consumer USA Ranks 5th in Diversity Score

5 Employees rate Santander Consumer USA's Diversity Score a 62/100, which ranks it 5th against its competitors, below Wells Fargo. The Diversity Score tracks how positively diverse employees rate their experience at Santander Consumer USA.

  1. 1st
    Ally Financial Inc.
    73 / 100
  2. 2nd
    Capital One
    71 / 100
  3. 3rd
    Bank of America
    67 / 100
  4. 4th
    Wells Fargo
    66 / 100
  5. 5th
    Santander Consumer USA
    62 / 100
Diversity Score Comparison
RankCompany Score
1Ally Financial Inc.73
2Capital One71
3Bank of America67
4Wells Fargo66
5Santander Consumer USA62
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