Capital One vs Santander Consumer USA | Comparably
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Capital One Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Santander Consumer USA Claimed Company
EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
621

Capital One vs Santander Consumer USA

Compare Capital One versus Santander Consumer USA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 75 employees and customers of Santander Consumer USA.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Santander Consumer USA

Santander Consumer USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Santander Consumer USA. Their current market cap is $8.33B.


2.3/5
Product Quality
1.8/5
2.1/5
Pricing
1.8/5
2/5
Customer Service
1.8/5
-41
NPS Score
24%Promoters
11%Passive
65%Detractors

Net Promoter Score
Winner by 13

-54
NPS Score
21%Promoters
4%Passive
75%Detractors

Working at Capital One vs Working at Santander Consumer USA

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 8%

72 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Santander Consumer USA

Employees at Santander Consumer USA rate their CEO, Scott Powell, 72/100. This score is 8% lower than the scores of Capital One's CEO, Richard Fairbank. Employees in the Customer Support department rate Scott Powell the highest.


CEO Score 80
CEO Score
CEO Score 72
Overall Culture 72
Overall Culture
Overall Culture 68
25
eNPS
4
Gender Score 74
Gender Score
Gender Score 67
Diversity Score 71
Diversity Score
Diversity Score 62
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 68
Professional Dev. 59
Professional Dev.
Professional Dev. N/A

Overall Culture at Capital One vs Santander Consumer USA

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

68
/ 100
Santander Consumer USA

Employees at Santander Consumer USA rate their Overall Culture a /100, with Customer Support as the department that rate their experience the highest.

  • Capital One72
  • Santander Consumer USA

Employee Net Promoter Score at Capital One vs Santander Consumer USA

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%

Employee Net Promoter Score
Winner by 21%

4
eNPS
Santander Consumer USA
26 Promoters 45%
8 Passives 14%
24 Detractors 41%
  • Capital One25
  • Santander Consumer USA

Gender Score at Capital One vs Santander Consumer USA

74
/ 100
Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

67
/ 100
Santander Consumer USA

Employees at Santander Consumer USA rate their Gender Score a /100.

  • Capital One74
  • Santander Consumer USA

Diversity Score at Capital One vs Santander Consumer USA

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

62
/ 100
Santander Consumer USA

Employees at Santander Consumer USA rate their Diversity Score a /100.

  • Capital One71
  • Santander Consumer USA

Perk and Benefits Score at Capital One vs Santander Consumer USA

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

68
/ 100
Santander Consumer USA

Employees at Santander Consumer USA rate their Perk and Benefits Score a /100, with Customer Support as the department that rate their experience the highest.

  • Capital One85
  • Santander Consumer USA

Professional Development Score at Capital One vs Santander Consumer USA

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Santander Consumer USA

Santander Consumer USA doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One59

Leadership Culture Ratings vs Santander Consumer USA

Capital One
73 / 100

Leadership Culture Ratings vs Santander Consumer USA
Winner by 3%

Capital One rates % higher than Santander Consumer USA on Leadership Culture Ratings vs Santander Consumer USA Ratings based on looking at 1487 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How often do you get valuable feedback on how to improve at work?".

  • Capital One73
  • Santander Consumer USA

Compensation Culture Ratings vs Santander Consumer USA

Capital One
79 / 100

Compensation Culture Ratings vs Santander Consumer USA
Winner by 13%

Capital One rates % higher than Santander Consumer USA on Compensation Culture Ratings vs Santander Consumer USA Ratings based on looking at 972 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

  • Capital One79
  • Santander Consumer USA

Team Culture Ratings vs Santander Consumer USA

Capital One tied with Santander Consumer USA on Team Culture Ratings vs Santander Consumer USA Ratings based on looking at 813 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

  • Capital One73
  • Santander Consumer USA

Environment Culture Ratings vs Santander Consumer USA

Capital One
71 / 100

Environment Culture Ratings vs Santander Consumer USA
Winner by 2%

Capital One rates % higher than Santander Consumer USA on Environment Culture Ratings vs Santander Consumer USA Ratings based on looking at 901 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

  • Capital One71
  • Santander Consumer USA

Sentiment Culture Ratings vs Santander Consumer USA

Capital One
76 / 100

Sentiment Culture Ratings vs Santander Consumer USA
Winner by 13%

Capital One rates % higher than Santander Consumer USA on Sentiment Culture Ratings vs Santander Consumer USA Ratings based on looking at 777 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

  • Capital One76
  • Santander Consumer USA