Capital One Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 315

TOTAL RATINGS: 5652

ING

EMPLOYEE PARTICIPANTS: 73

TOTAL RATINGS: 534

Capital One vs ING

Compare Capital One versus ING for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 73 employees and customers of ING.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

ING

ING's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ING. Their current market cap is $46.91B.

2.3/5

Product Quality

3.8/5

2.2/5

Pricing

3.6/5

2/5

Customer Service

3.6/5

-41

NPS Score

24%	Promoters
11%	Passive
65%	Detractors

NPS Score

49%	Promoters
15%	Passive
36%	Detractors

Net Promoter Score
Winner by 54

See how Capital One compares to its competitors

See how ING compares to its competitors

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ANZ Bank

Working at Capital One vs Working at ING

80 / 100

CEO Rating
Winner by 2%

Ralph Hamers

78 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

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ING

Employees at ING rate their CEO, Ralph Hamers, 78/100. This score is 2% lower than the scores of Capital One's CEO, Richard Fairbank.

CEO Score 80

CEO Score

CEO Score 78

Overall Culture 72

Overall Culture

Overall Culture 72

eNPS

Gender Score 74

Gender Score

Gender Score 70

Diversity Score 71

Diversity Score

Diversity Score 65

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 67

Professional Dev. 59

Professional Dev.

Professional Dev. 57

Overall Culture at Capital One vs ING

/ 100

Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Tied

/ 100

ING

Employees at ING rate their Overall Culture a /100.

Tied

Capital One
ING72

Employee Net Promoter Score at Capital One vs ING

eNPS

Capital One

116 Promoters 48%

68 Passives 29%

56 Detractors 23%

Employee Net Promoter Score
Winner by 3%

eNPS

ING

23 Promoters 46%

15 Passives 30%

12 Detractors 24%

Capital One
ING22

Gender Score at Capital One vs ING

/ 100

Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

/ 100

ING

Employees at ING rate their Gender Score a /100.

Capital One74
ING

Diversity Score at Capital One vs ING

/ 100

Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

/ 100

ING

Employees at ING rate their Diversity Score a /100.

Capital One71
ING

Perk and Benefits Score at Capital One vs ING

/ 100

Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

/ 100

ING

Employees at ING rate their Perk and Benefits Score a /100.

Capital One
ING67

Professional Development Score at Capital One vs ING

/ 100

Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

/ 100

ING

Employees at ING rate their Professional Development Score a /100.

Capital One
ING55

Leadership Culture Ratings vs ING

Tied

Capital One tied with ING on Leadership Culture Ratings vs ING Ratings based on looking at 1468 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your manager?".

Capital One
ING73

Compensation Culture Ratings vs ING

Capital One

79 / 100

Compensation Culture Ratings vs ING
Winner by 11%

ING

68 / 100

Capital One rates % higher than ING on Compensation Culture Ratings vs ING Ratings based on looking at 944 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Capital One
ING68

Team Culture Ratings vs ING

Capital One

73 / 100

Team Culture Ratings vs ING
Winner by 3%

ING

70 / 100

Capital One rates % higher than ING on Team Culture Ratings vs ING Ratings based on looking at 789 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Capital One
ING71

Environment Culture Ratings vs ING

Capital One rates % lower than ING on Environment Culture Ratings vs ING Ratings based on looking at 887 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What's the work pace at your company?".

Capital One
ING76

Sentiment Culture Ratings vs ING

Capital One rates % lower than ING on Sentiment Culture Ratings vs ING Ratings based on looking at 762 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Capital One
ING79