Bank of America Claimed Company

EMPLOYEE PARTICIPANTS: 739

TOTAL RATINGS: 10517

Capital One Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 315

TOTAL RATINGS: 5652

Bank of America vs Capital One

Compare Bank of America versus Capital One for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 739 employees and customers of Bank of America and 315 employees and customers of Capital One.

Bank of America

Bank of America's brand is ranked #152 in the list of Global Top 1000 Brands, as rated by customers of Bank of America. Their current valuation is $298.80B.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

3.5/5

Product Quality

2.3/5

3.3/5

Pricing

2.1/5

3.4/5

Customer Service

2/5

NPS Score

43%	Promoters
16%	Passive
41%	Detractors

Net Promoter Score
Winner by 45

-43

NPS Score

23%	Promoters
11%	Passive
66%	Detractors

See how Bank of America compares to its competitors

Working at Bank of America vs Working at Capital One

73 / 100

CEO Rating

Richard Fairbank

80 / 100

CEO Rating
Winner by 7%

Bank of America

Bank of America doesn't have enough ratings to calculate the Team Culture Ratings.

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Capital One

Employees at Capital One rate their CEO, Richard Fairbank, 80/100. This score is 7% higher than the scores of Bank of America's CEO, Brian Moynihan. Employees in the Business Development and Product departments rate Richard Fairbank the highest.

CEO Score 73

CEO Score

CEO Score 80

Overall Culture 68

Overall Culture

Overall Culture 72

eNPS

Gender Score 70

Gender Score

Gender Score 74

Diversity Score 67

Diversity Score

Diversity Score 71

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 85

Professional Dev. 60

Professional Dev.

Professional Dev. 59

Overall Culture at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Overall Culture a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Overall Culture a /100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Bank of America68
Capital One

Employee Net Promoter Score at Bank of America vs Capital One

eNPS

Bank of America

227 Promoters 38%

150 Passives 26%

210 Detractors 36%

eNPS

Capital One

116 Promoters 48%

68 Passives 29%

56 Detractors 23%

Employee Net Promoter Score
Winner by %

Bank of America2
Capital One

Gender Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Gender Score a 70/100, with IT and HR as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Gender Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

Bank of America
Capital One74

Diversity Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Diversity Score a 67/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Diversity Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Bank of America67
Capital One

Perk and Benefits Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Perk and Benefits Score a 74/100, with Business Development and HR as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Perk and Benefits Score a /100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Bank of America74
Capital One

Professional Development Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Professional Development Score a 60/100, with Engineering and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Capital One

Employees at Capital One rate their Professional Development Score a /100, with Finance and IT as the two departments that rate their experience the highest.

Bank of America60
Capital One

Leadership Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Leadership Culture Ratings vs Capital One Ratings based on looking at 3817 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your executive team?".

Bank of America69
Capital One

Compensation Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Compensation Culture Ratings vs Capital One Ratings based on looking at 2495 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

Bank of America69
Capital One

Team Culture Ratings vs Capital One

Tied

Bank of America tied with Capital One on Team Culture Ratings vs Capital One Ratings based on looking at 2144 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Bank of America73
Capital One

Environment Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Environment Culture Ratings vs Capital One Ratings based on looking at 2333 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Does someone you work with closely, make you want to quit your job?".

Bank of America70
Capital One

Sentiment Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Sentiment Culture Ratings vs Capital One Ratings based on looking at 2092 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Bank of America68
Capital One