Bank of America Claimed Company

EMPLOYEE PARTICIPANTS: 737

TOTAL RATINGS: 10488

Capital One Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 315

TOTAL RATINGS: 5652

Bank of America vs Capital One

Compare Bank of America versus Capital One for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 737 employees and customers of Bank of America and 315 employees and customers of Capital One.

Bank of America

Bank of America's brand is ranked #152 in the list of Global Top 1000 Brands, as rated by customers of Bank of America. Their current valuation is $298.80B.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

3.5/5

Product Quality

2.3/5

3.3/5

Pricing

2.1/5

3.4/5

Customer Service

2/5

NPS Score

44%	Promoters
16%	Passive
40%	Detractors

Net Promoter Score
Winner by 45

-41

NPS Score

24%	Promoters
11%	Passive
65%	Detractors

See how Bank of America compares to its competitors

Working at Bank of America vs Working at Capital One

73 / 100

CEO Rating

Richard Fairbank

80 / 100

CEO Rating
Winner by 7%

Bank of America

Bank of America doesn't have enough ratings to calculate the Team Culture Ratings.

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Capital One

Employees at Capital One rate their CEO, Richard Fairbank, 80/100. This score is 7% higher than the scores of Bank of America's CEO, Brian Moynihan. Employees in the Business Development and Product departments rate Richard Fairbank the highest.

CEO Score 73

CEO Score

CEO Score 80

Overall Culture 68

Overall Culture

Overall Culture 72

eNPS

Gender Score 70

Gender Score

Gender Score 74

Diversity Score 67

Diversity Score

Diversity Score 71

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 85

Professional Dev. 60

Professional Dev.

Professional Dev. 59

Overall Culture at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Overall Culture a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Overall Culture a /100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Bank of America68
Capital One

Employee Net Promoter Score at Bank of America vs Capital One

eNPS

Bank of America

227 Promoters 39%

149 Passives 25%

209 Detractors 36%

eNPS

Capital One

116 Promoters 48%

68 Passives 29%

56 Detractors 23%

Employee Net Promoter Score
Winner by %

Bank of America2
Capital One

Gender Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Gender Score a 70/100, with IT and HR as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Gender Score a /100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

Bank of America
Capital One74

Diversity Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Diversity Score a 67/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Diversity Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Bank of America67
Capital One

Perk and Benefits Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Perk and Benefits Score a 74/100, with Business Development and HR as the two departments that rate their experience the highest.

/ 100

Capital One

Employees at Capital One rate their Perk and Benefits Score a /100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Bank of America75
Capital One

Professional Development Score at Bank of America vs Capital One

/ 100

Bank of America

Employees at Bank of America rate their Professional Development Score a 60/100, with Engineering and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Capital One

Employees at Capital One rate their Professional Development Score a /100, with Finance and IT as the two departments that rate their experience the highest.

Bank of America60
Capital One

Leadership Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Leadership Culture Ratings vs Capital One Ratings based on looking at 3813 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How would you rate your CEO?".

Bank of America69
Capital One

Compensation Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Compensation Culture Ratings vs Capital One Ratings based on looking at 2492 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Bank of America69
Capital One

Team Culture Ratings vs Capital One

Tied

Bank of America tied with Capital One on Team Culture Ratings vs Capital One Ratings based on looking at 2141 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Bank of America73
Capital One

Environment Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Environment Culture Ratings vs Capital One Ratings based on looking at 2330 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

Bank of America70
Capital One

Sentiment Culture Ratings vs Capital One

Bank of America rates % lower than Capital One on Sentiment Culture Ratings vs Capital One Ratings based on looking at 2088 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Bank of America68
Capital One