18
NPS Score
VS
American Express Claimed Company
- EMPLOYEE
PARTICIPANTS - 802
- TOTAL
RATINGS
Capital One Claimed Company
- This companyis accepting feedback from verified employeesEMPLOYEE
PARTICIPANTS - 315
- TOTAL
RATINGS
American Express vs Capital One
Compare American Express versus Capital One for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 802 employees and customers of American Express and 315 employees and customers of Capital One.
American Express
American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.
Capital One
Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.
3.5/5
Product Quality
2.3/5
3.3/5
Pricing
2.1/5
3.4/5
Customer Service
2/5
| 53% | Promoters |
|---|---|
| 12% | Passive |
| 35% | Detractors |
Net Promoter Score
Winner by 59
-41
NPS Score
| 24% | Promoters |
|---|---|
| 11% | Passive |
| 65% | Detractors |
See how American Express compares to its competitors
See how Capital One compares to its competitors
Working at American Express vs Working at Capital One
79 / 100
CEO Rating
80 / 100
CEO Rating
Winner by 1%
American Express
American Express doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.
Capital One
Employees at Capital One rate their CEO, Richard Fairbank, 80/100. This score is 1% higher than the scores of American Express' CEO, Stephen Squeri. Employees in the Business Development and Product departments rate Richard Fairbank the highest.